Prosecution Insights
Last updated: April 19, 2026
Application No. 18/452,325

OMNICHANNEL, INTELLIGENT, PROACTIVE VIRTUAL AGENT

Non-Final OA §101§DP
Filed
Aug 18, 2023
Examiner
MANSFIELD, THOMAS L
Art Unit
3624
Tech Center
3600 — Transportation & Electronic Commerce
Assignee
Telepathy Labs Inc.
OA Round
3 (Non-Final)
50%
Grant Probability
Moderate
3-4
OA Rounds
4y 5m
To Grant
84%
With Interview

Examiner Intelligence

Grants 50% of resolved cases
50%
Career Allow Rate
294 granted / 584 resolved
-1.7% vs TC avg
Strong +34% interview lift
Without
With
+34.0%
Interview Lift
resolved cases with interview
Typical timeline
4y 5m
Avg Prosecution
45 currently pending
Career history
629
Total Applications
across all art units

Statute-Specific Performance

§101
37.9%
-2.1% vs TC avg
§103
24.1%
-15.9% vs TC avg
§102
20.6%
-19.4% vs TC avg
§112
13.2%
-26.8% vs TC avg
Black line = Tech Center average estimate • Based on career data from 584 resolved cases

Office Action

§101 §DP
Notice of Pre-AIA or AIA Status The present application, filed on or after March 16, 2013, is being examined under the first inventor to file provisions of the AIA . DETAILED ACTION Continued Examination Under 37 CFR 1.114 A request for continued examination under 37 CFR 1.114, including the fee set forth in 37 CFR 1.17(e), was filed in this application after final rejection. Since this application is eligible for continued examination under 37 CFR 1.114, and the fee set forth in 37 CFR 1.17(e) has been timely paid, the finality of the previous Office action has been withdrawn pursuant to 37 CFR 1.114. Applicant's submission filed on 10 March 2026 has been entered. This Continued Examination Office Action is in reply to the Request for Continued Examination filed on 10 March 2026. Claims 2, 31 have been amended. Claims 2-5 and 7-31 are currently pending and have been examined. Response to Amendment In the previous office action, Claims 2-5 and 7-31 were rejected under 35 U.S.C. 101 because the claimed invention is directed to non-statutory subject matter. Applicants have amended Claims 2-5 and 7-31 to provide statutory support and the rejection is withdrawn. However Claims 2-5 and 7-31 are rejected for double patenting under this statute. See below for further explanation. Response to Arguments Applicants’ arguments filed 10 March 2026 have been fully considered and are persuasive except a new ground of rejection for double patenting is introduced. Double Patenting Claims 2-5 and 7-31 are rejected under 35 U.S.C. 101 as claiming the same invention as that of Claims 1-24 of prior U.S. Patent No. 11,775,891. This is a non-statutory double patenting rejection. The non-statutory double patenting rejection is based on a judicially created doctrine grounded in public policy (a policy reflected in the statute) so as to prevent the unjustified or improper timewise extension of the “right to exclude” granted by a patent and to prevent possible harassment by multiple assignees. A non-statutory obviousness-type double patenting rejection is appropriate where the conflicting claims are not identical, but at least one examined application claim is not patentably distinct from the reference claim(s) because the examined application claim is either anticipated by, or would have been obvious over, the reference claim(s). See, e.g., In re Berg, 140 F.3d 1428, 46 USPQ2d 1226 (Fed. Cir. 1998); In re Goodman, 11 F.3d 1046, 29 USPQ2d 2010 (Fed. Cir. 1993); In re Longi, 759 F.2d 887, 225 USPQ 645 (Fed. Cir. 1985); In re Van Ornum, 686 F.2d 937, 214 USPQ 761 (CCPA 1982); In re Vogel, 422 F.2d 438, 164 USPQ 619 (CCPA 1970); and In re Thorington, 418 F.2d 528, 163 USPQ 644 (CCPA 1969). A timely filed terminal disclaimer in compliance with 37 CFR 1.321(c) or 1.321(d) may be used to overcome an actual or provisional rejection based on a non-statutory double patenting ground provided the conflicting application or patent either is shown to be commonly owned with this application, or claims an invention made as a result of activities undertaken within the scope of a joint research agreement. Effective January 1, 1994, a registered attorney or agent of record may sign a terminal disclaimer. A terminal disclaimer signed by the assignee must fully comply with 37 CFR 3.73(b). Claims 2-5 and 7-31 are rejected on the ground of non-statutory double patenting over Claims 1-24 of U. S. Patent No. 11,775,891 since the claims, if allowed, would improperly extend the "right to exclude" already granted in the patent. The subject matter claimed in the instant application is fully disclosed in the patent and is covered by the patent since the patent and the application are claiming common subject matter, as follows: In the instant application, Claims 2-5 and 7-31 recite: “a world model embodied as a knowledge graph representing relationships among data elements of an enterprise data domain, wherein the world model is a semantic representation of enterprise-specific information that organizes data elements based on logical, hierarchical, and semantic relationships; an artificial intelligence agent platform having a set of system services that operates the world model to facilitate responding to a query, ingesting unstructured data, and enabling enterprise domain-directed dialogue with a user via a natural language speech processing system, wherein the artificial intelligence agent platform generates a query-specific classification based on captured context comprising at least one of a user role, user location or user activity and wherein the classification links the query to a portion of a knowledge graph and directs retrieval of enterprise specific information; and an integration engine deployed with an enterprise system that facilitates interaction between the set of system services and enterprise specific information sources of the enterprise system to respond to queries about enterprise specific information from the user, wherein the artificial intelligence agent platform, in response to a query, accesses the world model and activates the integration engine to provide access to a corresponding source of enterprise specific information based on a linked data node in the world model, and wherein the integration engine, upon being activated by the artificial intelligence agent platform, establishes a connection with the corresponding source of enterprise specific information, retrieves enterprise specific information, and provides the retrieved enterprise specific information to the artificial intelligence agent platform for incorporation into a response to the user” which is the same or substantially the same as the limitations recited in Claims 1-24 of U. S. Patent No. 11,775,891. Conclusion The prior art made of record and not relied upon is considered pertinent to Applicant's disclosure: Masksood et al. (US 2017/0068693) Ajmera et al. (US 10,049,152) Wang et al. (WO 2015/066657 A1) Malik, Kaleem Razzaq, et al. "Student query trend assessment with semantical annotation and artificial intelligent multi-agents." Eurasia Journal of Mathematics, Science and Technology Education 13.7 (2017): 3893-3917. Any inquiry concerning this communication or earlier communications from the examiner should be directed to THOMAS L MANSFIELD whose telephone number is (571)270-1904. The examiner can normally be reached M-Thurs, alt. Fri. (9-6). Examiner interviews are available via telephone, in-person, and video conferencing using a USPTO supplied web-based collaboration tool. To schedule an interview, applicant is encouraged to use the USPTO Automated Interview Request (AIR) at http://www.uspto.gov/interviewpractice. If attempts to reach the examiner by telephone are unsuccessful, the examiner’s supervisor, Patricia Munson can be reached at (571) 270-5396. The fax phone number for the organization where this application or proceeding is assigned is 571-273-8300. Information regarding the status of published or unpublished applications may be obtained from Patent Center. Unpublished application information in Patent Center is available to registered users. To file and manage patent submissions in Patent Center, visit: https://patentcenter.uspto.gov. Visit https://www.uspto.gov/patents/apply/patent-center for more information about Patent Center and https://www.uspto.gov/patents/docx for information about filing in DOCX format. For additional questions, contact the Electronic Business Center (EBC) at 866-217-9197 (toll-free). If you would like assistance from a USPTO Customer Service Representative, call 800-786-9199 (IN USA OR CANADA) or 571-272-1000. THOMAS L. MANSFIELD Examiner Art Unit 3623 /THOMAS L MANSFIELD/Primary Examiner, Art Unit 3624
Read full office action

Prosecution Timeline

Aug 18, 2023
Application Filed
Mar 07, 2024
Response after Non-Final Action
Nov 27, 2024
Non-Final Rejection — §101, §DP
Jun 02, 2025
Response Filed
Sep 06, 2025
Final Rejection — §101, §DP
Mar 10, 2026
Request for Continued Examination
Mar 16, 2026
Response after Non-Final Action
Mar 21, 2026
Non-Final Rejection — §101, §DP (current)

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Study what changed to get past this examiner. Based on 5 most recent grants.

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Prosecution Projections

3-4
Expected OA Rounds
50%
Grant Probability
84%
With Interview (+34.0%)
4y 5m
Median Time to Grant
High
PTA Risk
Based on 584 resolved cases by this examiner. Grant probability derived from career allow rate.

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