Prosecution Insights
Last updated: August 18, 2026
Application No. 18/515,659

SMART PRIVILEGE ESCALATION IN A CLOUD PLATFORM

Non-Final OA §103
Filed
Nov 21, 2023
Priority
Jun 23, 2022 — continuation of 11/874,797
Examiner
JACOB, AJITH
Art Unit
2161
Tech Center
2100 — Computer Architecture & Software
Assignee
Salesforce Inc.
OA Round
3 (Non-Final)
79%
Grant Probability
Favorable
3-4
OA Rounds
7m
Est. Remaining
83%
With Interview

Examiner Intelligence

Grants 79% — above average
79%
Career Allowance Rate
400 granted / 507 resolved
+23.9% vs TC avg
Minimal +4% lift
Without
With
+4.1%
Interview Lift
resolved cases with interview
Typical timeline
3y 4m
Avg Prosecution
10 currently pending
Career history
520
Total Applications
across all art units

Statute-Specific Performance

§101
11.4%
-28.6% vs TC avg
§103
43.3%
+3.3% vs TC avg
§102
34.7%
-5.3% vs TC avg
§112
4.0%
-36.0% vs TC avg
Black line = Tech Center average estimate • Based on career data from 507 resolved cases

Office Action

§103
DETAILED ACTION Continued Examination Under 37 CFR 1.114 A request for continued examination under 37 CFR 1.114, including the fee set forth in 37 CFR 1.17(e), was filed in this application after final rejection. Since this application is eligible for continued examination under 37 CFR 1.114, and the fee set forth in 37 CFR 1.17(e) has been timely paid, the finality of the previous Office action has been withdrawn pursuant to 37 CFR 1.114. Applicant's submission filed on April 17 2026 has been entered. Claim Rejections - 35 USC § 103 The following is a quotation of 35 U.S.C. 103(a) which forms the basis for all obviousness rejections set forth in this Office action: (a) A patent may not be obtained though the invention is not identically disclosed or described as set forth in section 102 of this title, if the differences between the subject matter sought to be patented and the prior art are such that the subject matter as a whole would have been obvious at the time the invention was made to a person having ordinary skill in the art to which said subject matter pertains. Patentability shall not be negatived by the manner in which the invention was made. Claims 21-41 are rejected under 35 U.S.C. 103(a) as being unpatentable over Chaturvedi et al. (US 2013/0311222 A1) in view of Sikand et al. (US 2021/0224588 A1) and DiValentin et al. (US 2018/001377 A1). For claim 21, Chaturvedi et al. teaches a method comprising; fetching an extended escalation matrix that includes an additional access privilege [organizational access privilege controllable and extendable from original matrix, 0012-0013: Chaturvedi]; repeating the requested operation based on the additional access privilege [repeating workflow of management after update, 0066: Chaturvedi]; and removing the additional access privilege [add and deny access, 0048: Chaturvedi], but does not teach detecting activation of an exception signaling a failure of a requested operation on a database entity that initially failed because a client does not have required access privileges to the database entity provisioned under a base escalation matrix and fetching an extended escalation matrix that includes an additional access privilege not included in the base escalation matrix, the additional access privilege to the database entity. Sikand et al. teaches detecting activation of an exception signaling a failure of a requested operation on a database entity that initially failed because a client does not have required access privileges to the database entity provisioned under a base escalation matrix [upon attempt by a candidate to access certain data, blocking/suspending their access privilege through an escalation matrix setup for the alert, 0073: Sikand]. DiValentin et al. teaches fetching an extended escalation matrix that includes an additional access privilege not included in the base escalation matrix, the additional access privilege to the database entity [adjacency and multiple matrices possibility to group access privileges separately from the first group of access control with a new group sorted separately in matrix for different access privileges from the first to the database, 0021-0023: DiValentin]. Chaturvedi et al. (US 2013/0311222 A1), Sikand et al. (US 2021/0224588 A1) and DiValentin et al. (US 2018/001377 A1) are analogous art because they are from the same field of access privileges. At the time of the invention it would have been obvious to a person of ordinary skill in the art to modify the escalation matrix with privileges as described by Chaturvedi et al. with denial of access methodology as taught by Sikand et al. and added privilege in matrix by DiValentin et al. The motivation for doing would be so that “credentials may be verified” [0002: Sikand]. Therefore, it would have been obvious to combine Chaturvedi et al. (US 2013/0311222 A1) with Sikand et al. (US 2021/0224588 A1) and DiValentin et al. (US 2018/001377 A1) for blocking access based on escalation matrix. For claim 22, Chaturvedi et al., Sikand et al. and DiValentin et al. teaches: The method of claim 21, further comprising: creating the extended escalation matrix when a change in business logic requires new access privileges subsequent to creation of the base escalation matrix [organizational access privilege controllable and extendable from original matrix, 0012-0013: Chaturvedi]. For claim 23, Chaturvedi et al., Sikand et al. and DiValentin et al. teaches: The method of claim 21, further comprises: performing a union of the base escalation matrix and the extended escalation matrix to provide a final escalation matrix, wherein the final escalation matrix is used to repeat the requested operation [repeating workflow of management after organizational update, 0066; add and deny access, 0048: Chaturvedi]. For claim 24, Chaturvedi et al., Sikand et al. and DiValentin et al. teaches: The method of claim 23, further comprising: caching the final escalation matrix to avoid repeatedly performing the union for a subsequent request [caching for group management, 0117: Chaturvedi]. For claim 25, Chaturvedi et al., Sikand et al. and DiValentin et al. teaches: The method of claim 21, further comprising: displaying a user interface (UI) that enables an operator to create or modify the extended escalation matrix [GUI with registration of employees for management platform use, 0013: Chaturvedi]. For claim 26, Chaturvedi et al., Sikand et al. and DiValentin et al. teaches: The method of claim 21, further comprising: storing the extended escalation matrix as an updateable database table [mapping and organizational platform management as database tables, 0098: Chaturvedi]. For claim 27, Chaturvedi et al., Sikand et al. and DiValentin et al. teaches: The method of claim 21, wherein the base escalation matrix includes a series of records each having an API ID, a database entity ID, allowed operations, and a client ID [GUI with registration of employees for management platform use, 0013: Chaturvedi]. For claim 28, Chaturvedi et al., Sikand et al. and DiValentin et al. teaches: The method of claim 21, further comprising: creating, controlling, and storing the base escalation matrix and the extended escalation matrix [storing of knowledge base and changes, 0059: Chaturvedi]]. For claim 29, Chaturvedi et al., Sikand et al. and DiValentin et al. teaches: The method of claim 21, further comprising: accessing a first record for the requested operation, wherein the first record requires access to a second record in which the client does not have required access privileges under the base escalation matrix [access to only some interfaces, 0047: Chaturvedi]; and detecting the exception when attempting to access the second record using the base escalation matrix [denial of access, 0047: Chaturvedi]. For claim 30, Chaturvedi et al., Sikand et al. and DiValentin et al. teaches: The method of claim 29, further comprising: fetching the extended escalation matrix in response to detecting the exception [organizational access privilege controllable and extendable from original matrix based on organizational group access needs, 0012-0013: Chaturvedi]; and accessing the second record in which the client does not have required access privileges under the base escalation matrix using the additional access privilege of the extended escalation matrix [add and deny access, 0048: Chaturvedi]. For claim 31, Chaturvedi et al., Sikand et al. and DiValentin et al. teaches: The method of claim 29, wherein the second record is associated with the first record via a foreign key field [records view and manage based on manager type and linked record, 0075: Chaturvedi]. For claim 32, Chaturvedi et al., Sikand et al. and DiValentin et al. teaches: The method of claim 21, wherein: access privileges in the base escalation matrix are based on a license provisioned to the client, and the additional access privilege in the extended escalation matrix is based on an internal access in an internal layer of a database [organizational access privilege controllable and extendable from original matrix, 0012-0013: Chaturvedi]. For claim 33, Chaturvedi et al., Sikand et al. and DiValentin et al. teaches: The method of claim 32, wherein the additional access privilege in the extended escalation matrix is not based on the license [access is selective, 0041: Chaturvedi]. For claim 34, Chaturvedi et al., Sikand et al. and DiValentin et al. teaches: The method of claim 21, further comprising: implementing in a service in an internal layer of a cloud platform the detecting activation of the exception, the fetching of the extended escalation matrix in response to detecting the exception, and applying the additional access privilege from the extended escalation matrix to the requested operation [add to the organizational group when access needed, 0041L Chaturvedi]. For claim 35, Chaturvedi et al., Sikand et al. and DiValentin et al. teaches: The method of claim 21, wherein the requested operation is a CRUD (Create, Delete, Update Delete) operation [add, create, update and delete procedures, 0041 Chaturvedi]. For claim 36, Chaturvedi et al., Sikand et al. and DiValentin et al. teaches: The method of claim 21, wherein the base escalation matrix includes one or more entries comprising an API identifier (ID) through which an access request is made, a database entity ID for which access is required, and allowed operations [GUI with registration of employees for management platform use, 0013: Chaturvedi]. Claim 37 is a product of the method taught by claim 21. Chaturvedi et al., Sikand et al. and DiValentin et al. teaches the limitations of claim 21 for the reasons stated above. Claim 38 is a product of the method taught by claim 22. Chaturvedi et al., Sikand et al. and DiValentin et al. teaches the limitations of claim 22 for the reasons stated above. Claim 39 is a product of the method taught by claim 23. Chaturvedi et al., Sikand et al. and DiValentin et al. teaches the limitations of claim 23 for the reasons stated above. Claim 40 is a product of the method taught by claim 21. Chaturvedi et al., Sikand et al. and DiValentin et al. teaches the limitations of claim 21 for the reasons stated above. For claim 41, Chaturvedi et al., Sikand et al. and DiValentin et al. teaches: The method of claim 21, wherein the access privileges in the base escalation matrix are not based on a license [escalation matrix privilege based on candidacy cluster and fraudulence, and not license, 0073: Sikand]. Response to Arguments Applicant's arguments and amendments filed May 29, 2026 have been fully considered and a new reference has been brought in to address the new limitations. The rejection is addressed in detail above in the 35 U.S.C. 103 Rejection. Conclusion The Examiner requests, in response to this Office action, that support be shown for language added to any original claims on amendment and any new claims. That is, indicate support for newly added claim language by specifically pointing to page(s) and line no(s) in the specification and/or drawing figure(s). This will assist the Examiner in prosecuting the application. When responding to this Office action, Applicant is advised to clearly point out the patentable novelty which he or she thinks the claims present, in view of the state of the art disclosed by the references cited or the objections made. He or she must also show how the amendments avoid such references or objections See 37 CFR 1.111(c). Any inquiry concerning this communication or earlier communications from the examiner should be directed to AJITH M JACOB whose telephone number is (571)270-1763. The examiner can normally be reached on Monday-Friday: Flexible Hours. If attempts to reach the examiner by telephone are unsuccessful, the examiner’s supervisor, Apu Mofiz can be reached on 571-272-4080. The fax phone number for the organization where this application or proceeding is assigned is 571-273-8300. Information regarding the status of an application may be obtained from the Patent Application Information Retrieval (PAIR) system. Status information for published applications may be obtained from either Private PAIR or Public PAIR. Status information for unpublished applications is available through Private PAIR only. For more information about the PAIR system, see http://pair-direct.uspto.gov. Should you have questions on access to the Private PAIR system, contact the Electronic Business Center (EBC) at 866-217-9197 (toll-free). If you would like assistance from a USPTO Customer Service Representative or access to the automated information system, call 800-786-9199 (IN USA OR CANADA) or 571-272-1000. /AJITH JACOB/Primary Examiner, Art Unit 2161 6/26/2026
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Prosecution Timeline

Show 2 earlier events
Nov 18, 2025
Applicant Interview (Telephonic)
Nov 18, 2025
Examiner Interview Summary
Nov 25, 2025
Response Filed
Mar 11, 2026
Final Rejection mailed — §103
May 29, 2026
Response after Non-Final Action
Jun 09, 2026
Request for Continued Examination
Jun 10, 2026
Response after Non-Final Action
Jun 30, 2026
Non-Final Rejection mailed — §103 (current)

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Study what changed to get past this examiner. Based on 5 most recent grants.

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Prosecution Projections

3-4
Expected OA Rounds
79%
Grant Probability
83%
With Interview (+4.1%)
3y 4m (~7m remaining)
Median Time to Grant
High
PTA Risk
Based on 507 resolved cases by this examiner. Grant probability derived from career allowance rate.

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