Prosecution Insights
Last updated: August 06, 2026
Application No. 18/780,464

SYSTEM AND METHOD FOR CALL MANAGEMENT

Non-Final OA §102
Filed
Jul 22, 2024
Priority
Apr 25, 2023 — continuation of 12/047,858
Examiner
GHULAMALI, QUTBUDDIN
Art Unit
Tech Center
Assignee
Rapidsos Inc.
OA Round
1 (Non-Final)
85%
Grant Probability
Favorable
1-2
OA Rounds
5m
Est. Remaining
99%
With Interview

Examiner Intelligence

Grants 85% — above average
85%
Career Allowance Rate
930 granted / 1092 resolved
+25.2% vs TC avg
Strong +19% interview lift
Without
With
+19.1%
Interview Lift
resolved cases with interview
Typical timeline
2y 6m
Avg Prosecution
19 currently pending
Career history
1109
Total Applications
across all art units

Statute-Specific Performance

§101
7.4%
-32.6% vs TC avg
§103
41.6%
+1.6% vs TC avg
§102
26.0%
-14.0% vs TC avg
§112
20.3%
-19.7% vs TC avg
Black line = Tech Center average estimate • Based on career data from 1092 resolved cases

Office Action

§102
DETAILED ACTION Notice of Pre-AIA or AIA Status The present application, filed on or after March 16, 2013, is being examined under the first inventor to file provisions of the AIA . Status of Claims The following is a non-final, first action on the merits, in response to continuation application filed July 22, 2024. Claims 1-20, are currently pending. Claim Rejections - 35 USC § 102 In the event the determination of the status of the application as subject to AIA 35 U.S.C. 102 and 103 (or as subject to pre-AIA 35 U.S.C. 102 and 103) is incorrect, any correction of the statutory basis (i.e., changing from AIA to pre-AIA ) for the rejection will not be considered a new ground of rejection if the prior art relied upon, and the rationale supporting the rejection, would be the same under either status. The following is a quotation of the appropriate paragraphs of 35 U.S.C. 102 that form the basis for the rejections under this section made in this Office action: A person shall be entitled to a patent unless – (a)(1) the claimed invention was patented, described in a printed publication, or in public use, on sale, or otherwise available to the public before the effective filing date of the claimed invention. Claim(s) 1-20, is/are rejected under 35 U.S.C. 102(a) (1) as being anticipated by Laird et al (hereinafter Laird) (US 2005/0075116). Regarding claim 1, Laird discloses a method (system) comprising: receiving user identity and location coordinates from a mobile device by one or more servers, in response to user input to the mobile device (application program can detect the emergency call attempt by monitoring key presses on the keypad 200 or by acquiring call status information through telephony software running on the handset. Alternatively, the application program can register with the operating system of the handset 100 for notification of call attempts) (paras. 0035, 0036); sending the user identity (sending handset or an identity of the user) and location coordinates (the server obtains location information about the handset) to a dispatcher terminal from the one or more servers (the handset 100 include an identifier of the sending handset or an identity of the user. This information is used to locate the user's record in the database 130. For example, the database 130 can contain records that associate handset identifiers with users. When the campus security management server 114 displays information about an emergency call attempt, the server can automatically display some or all of the information in the database 130 about the handset 100 and the user) (paras. 0060, 0063); and displaying the location coordinates on a map of the dispatcher terminal (server 114 displays coordinate information from the database 130 on dispatcher screen in response to requests from the dispatcher. The displayed information can include a map 300 of the campus) (paras. 0060, 0063, 0114). Laird further discloses a system comprising one or more servers (server 114), operatively coupled to a network and to one or more dispatch terminals (element 128), each of the one or more servers comprising one or more processors, see fig. 1. Regarding claims 2, 12, Laird discloses determining a dispatcher location based on the location coordinates (the coordinates of any secure locations are stored at the campus security management server 114 and stored encrypted in the handset. The campus security management server 114 by selecting the destination from a menu or by typing the destination's name or other identifier on the keypad of the handset 100. The menu can be text-based or it can be graphical. The menu can contain fragments of maps of the campus, landmarks, coordinates, etc. A graphical selection mechanism can be displayed on a screen of the handset 100 by the application program executing within the handset) (paras. 0114, 0192); and sending the user identity and location coordinates to the dispatcher terminal at the dispatcher location (messages from the handset 100 include an identifier of the sending handset or an identity of the user to dispatcher) (para. 0060, 0061). Regarding claims 3, 13, Laird discloses receiving the user identity and the location coordinates from the mobile device by the one or more servers, prior to initiation of an emergency call by the mobile device (when the campus security management server 114 (or another such server (not shown)) receives a message from the handset 100 indicating that the user or the handset attempted to place an emergency call, the server obtains location information about the handset) (para. 0062). Regarding claims 4, 14, Laird discloses receiving the user identity and the location coordinates from the mobile device by the one or more servers, prior to receipt of an emergency call at the dispatcher location from the mobile device (campus security management server 114 displays information about an emergency call attempt, the server can automatically display some or all of the information in the database 130 about the handset 100 and the user. Alternatively, the campus security management server 114 displays information from the database 130 in response to requests from the dispatcher) (para. 0060). Regarding claims 5, 15, Laird discloses sending the user identity and the location coordinates to the dispatcher terminal from the one or more servers, prior to initiation of an emergency call by the mobile device (server 114 displays information about an emergency call attempt, the server can automatically display some or all of the information in the database 130 about the handset 100 and the user. Alternatively, the campus security management server 114 displays information from the database 130 in response to (that is, prior to receive of information) requests from the dispatcher) (para. 0060). Regarding claims 6, 16, Laird discloses sending the user identity and the location coordinates to the dispatcher terminal from the one or more servers, prior to receipt of an emergency call at the dispatcher location from the mobile device (when the handset 100 detects an emergency or an attempt to place an emergency call, the handset sends messages to one or more predetermined destinations. These messages can be sent sequentially or in parallel. The destination(s) can be selected based on information available at the time of the emergency or call attempt or on information that subsequently becomes available) (para. 0061). Regarding claims 7, 17, Laird discloses displaying the location coordinates on the map of the dispatcher terminal, prior to initiation of an emergency call by the mobile device (for instance, when the campus security management server 114 displays information about an emergency call attempt, the server can automatically display some or all of the information in the database 130 about the handset 100 and the user. Alternatively, the campus security management server 114 displays information from the database 130 in response to requests from the dispatcher) (para.0060). Regarding claims 8, 18, Laird discloses displaying the location coordinates on the map of the dispatcher terminal, prior to receipt of an emergency call at the dispatcher location from the mobile device (the handset attempts to ascertain the user's wellbeing, warns the user to return to the prescribed route and begins sending the handset's location to a server, which displays the information to a dispatcher who dispatches safety or security personnel to the user's location. Messages can be sent sequentially or in parallel. The destination(s) can be selected based on information available at the time of the emergency or call attempt or on information that subsequently becomes available, either locally or as a result of communications sent to the handset) (abstract; para. 0061). Regarding claims 9, 19, Laird discloses enhancing the location coordinates, prior to sending the user identity and location coordinates to the dispatcher terminal at the dispatcher location (the systems according to the present disclosure have the ability to use some or all of the available location data, including WAAS, GPS and WLAN-based data, to achieve the most precise possible automated determination of the location of a handset, all location information, even corrected location information, has some inherent uncertainty. Information provided to the dispatcher via the dispatcher workstation 128 reflects the extent of this uncertainty, which, when overlaid on a map, assists the dispatchers and responders in determining an optimal search approach) (para. 0066). Regarding claims 10, 20, Laird discloses sending a message to the dispatcher terminal from the one or more servers, the message comprising the user identity and the location coordinates (messages from the handset 100 include an identifier of the sending handset or an identity of the user to dispatcher. Server notifies a dispatcher when needed. For example, the system can display information about the user and the situation (such as the user's location, intended route, restriction, nature of the deviation, sensor data, etc.) to the dispatcher, so the dispatcher can evaluate the situation ) (paras. 0007, 0060, 0061). . Conclusion Any inquiry concerning this communication or earlier communications from the examiner should be directed to QUTBUDDIN GHULAMALI whose telephone number is (571) 272-3014. The examiner can normally be reached 7:30am to 4:00pm. Examiner interviews are available via telephone, in-person, and video conferencing using a USPTO supplied web-based collaboration tool. To schedule an interview, applicant is encouraged to use the USPTO Automated Interview Request (AIR) at http://www.uspto.gov/interviewpractice. If attempts to reach the examiner by telephone are unsuccessful, the examiner’s supervisor, Chieh Fan can be reached at 571 272 3042. The fax phone number for the organization where this application or proceeding is assigned is 571-273-8300. Information regarding the status of published or unpublished applications may be obtained from Patent Center. Unpublished application information in Patent Center is available to registered users. To file and manage patent submissions in Patent Center, visit: https://patentcenter.uspto.gov. Visit https://www.uspto.gov/patents/apply/patent-center for more information about Patent Center and https://www.uspto.gov/patents/docx for information about filing in DOCX format. For additional questions, contact the Electronic Business Center (EBC) at 866-217-9197 (toll-free). If you would like assistance from a USPTO Customer Service Representative, call 800-786-9199 (IN USA OR CANADA) or 571-272-1000. /QUTBUDDIN GHULAMALI/ Primary Examiner, Art Unit 2632.
Read full office action

Prosecution Timeline

Jul 22, 2024
Application Filed
Jul 30, 2026
Non-Final Rejection mailed — §102 (current)

Precedent Cases

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Patent 12701414
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Study what changed to get past this examiner. Based on 5 most recent grants.

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Prosecution Projections

1-2
Expected OA Rounds
85%
Grant Probability
99%
With Interview (+19.1%)
2y 6m (~5m remaining)
Median Time to Grant
Low
PTA Risk
Based on 1092 resolved cases by this examiner. Grant probability derived from career allowance rate.

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