Prosecution Insights
Last updated: August 18, 2026
Application No. 18/790,511

METHODS AND SYSTEMS FOR REPORTING PROBABLE CAUSES OF ERRORS IN SERVICES

Non-Final OA §102§103
Filed
Jul 31, 2024
Priority
Jun 28, 2024 — EU 24306050.6
Examiner
GUYTON, PHILIP A
Art Unit
2113
Tech Center
2100 — Computer Architecture & Software
Assignee
Hewlett Packard Enterprise Development L.P.
OA Round
3 (Non-Final)
84%
Grant Probability
Favorable
3-4
OA Rounds
7m
Est. Remaining
92%
With Interview

Examiner Intelligence

Grants 84% — above average
84%
Career Allowance Rate
676 granted / 805 resolved
+29.0% vs TC avg
Moderate +8% lift
Without
With
+8.4%
Interview Lift
resolved cases with interview
Typical timeline
2y 8m
Avg Prosecution
16 currently pending
Career history
830
Total Applications
across all art units

Statute-Specific Performance

§101
11.6%
-28.4% vs TC avg
§103
40.8%
+0.8% vs TC avg
§102
28.5%
-11.5% vs TC avg
§112
12.0%
-28.0% vs TC avg
Black line = Tech Center average estimate • Based on career data from 805 resolved cases

Office Action

§102 §103
NON-FINAL OFFICE ACTION Continued Examination Under 37 CFR 1.114 A request for continued examination under 37 CFR 1.114, including the fee set forth in 37 CFR 1.17(e), was filed in this application after final rejection. Since this application is eligible for continued examination under 37 CFR 1.114, and the fee set forth in 37 CFR 1.17(e) has been timely paid, the finality of the previous Office action has been withdrawn pursuant to 37 CFR 1.114. Applicant's submission filed on 4/6/2026 has been entered. Response to Arguments Applicant's Remarks filed 4/6/2026 have been fully considered but they are not persuasive. Regarding the rejections of the claims under 35 U.S.C. 102 and 103, Remarks argues that Oezmen does not disclose “determining…a relevancy score for each candidate modification of a set of candidate modifications based on respective weights assigned to each relationship link between the impacted service and the one or more upstream services related to the impacted service, the set of candidate modifications selected from the at least one modification as probable causes of the error” as recited in claim 1. However, Oezmen discloses constructing a relative frequency matrix which indicates the number or percentage of calls between microservices (col. 9, lns. 24-54), which is exactly the same as respective weights assigned to each relationship link between the impacted service and the one or more upstream services related to the impacted service, as described by Oezmen (col. 9, lns. 55-59). Oezmen further discloses using matrix subtraction to identify negative effects of changes to the microservices (col. 10, lns. 44-61), which is equivalent to determining a relevancy score for each candidate modification based on the respective weights. In other words, OEzmen fully discloses “determining…a relevancy score for each candidate modification of a set of candidate modifications based on respective weights assigned to each relationship link between the impacted service and the one or more upstream services related to the impacted service, the set of candidate modifications selected from the at least one modification as probable causes of the error” as recited in claim 1. Remarks also argues that Oezmen does not disclose “reporting…a set of candidate modifications according to the relevancy score for each candidate modification of the set of candidate modifications” as recited in claim 1. However, Oezmen discloses identifying and marking the microservice that is the cause of the error (col. 13, lns. 22-32). Identification is a result of analyzing the changes to microservices over time (col. 13, lns. 2-7). In other words, Oezmen fully discloses “reporting… a set of candidate modifications according to the relevancy score for each candidate modification of the set of candidate modifications,” as recited in the claims. Claim Rejections - 35 USC § 102 The following is a quotation of the appropriate paragraphs of 35 U.S.C. 102 that form the basis for the rejections under this section made in this Office action: A person shall be entitled to a patent unless – (a)(1) the claimed invention was patented, described in a printed publication, or in public use, on sale, or otherwise available to the public before the effective filing date of the claimed invention. Claims 1-3, 6-10, 12-17, 19, and 20 are rejected under 35 U.S.C. 102(a)(1) as being anticipated by U.S. Patent No. 11,175,947 to Oezmen et al. (hereinafter Oezmen). Oezmen discloses: 1. A computer-implemented method comprising: identifying, by a network analyzer, an impacted service reporting an error, the network analyzer being a device that includes a processing resource (col. 4, lns. 29-31 and col. 10, lns. 49-52); identifying, by the network analyzer, one or more upstream services related to the impacted service based on a service dependency between the one or more upstream services and the impacted service (col. 8, lns. 12-24 and col. 12, ln. 55-col. 13, ln. 2); identifying, by the network analyzer, at least one modification in one or more of the impacted service or the one or more upstream services based on respective versions of the impacted service and the one or more upstream services (col. 9, lns. 55-65, col. 10, lns. 5-19 and col. 13, lns. 2-21); determining, by the network analyzer, a relevancy score for each candidate modification of a set of candidate modifications based on respective weights assigned to each relationship link between the impacted service and the one or more upstream services related to the impacted service, the set of candidate modifications selected from the at least one modification as probable causes of the error (col. 9, lns. 31-37 and lns. 55-59, col. 10, lns. 44-61); and reporting, by the network analyzer, the set of candidate modifications according to the relevancy score for each candidate modification of the set of candidate modifications (col. 11, lns. 1-12, col. 13, lns. 22-32). 2. The computer-implemented method of claim 1, wherein the at least one modification comprises a code change, a configuration change, a hardware change, an operating environment change, or combinations thereof (col. 5, lns. 17-20). 3. The computer-implemented method of claim 1, further comprising identifying, by the network analyzer, the error based on service performance data corresponding to a plurality of services (col. 10, lns. 49-52). 6. The computer-implemented method of claim 1, further comprising selecting, by the network analyzer, the set of candidate modifications from the at least one modification based on a timestamp associated with the at least one modification (col. 12, lns. 28-54). 7. The computer-implemented method of claim 6, wherein: the method further comprises: assigning, by the network analyzer, the respective weight to each relationship link between the impacted service and the one or more upstream services related to the impacted service (col. 9, lns. 24-31); and rank-ordering, by the network analyzer, the set of candidate modifications based on the relevancy score for each candidate modification (col. 9, lns. 37-67); and reporting, by the network analyzer, the set of candidate modifications according to the relevancy score for each candidate modification of the set of candidate modifications comprises reporting the set of candidate modifications, as rank-ordered (col. 10, lns. 65-col. 11, ln. 12). 8. The computer-implemented method of claim 7, wherein the relevancy score for a given candidate modification is determined as a product of the respective weights of each relationship link between the impacted service and a service in which the given candidate modification is made (Fig. 2E). Claims 9, 10, 13, 14 are a network analyzer for performing the identical steps as performed by the method of claims 1, 3, 6, 7, and are rejected under the same rationale. 12. The network analyzer of claim 9, wherein non-transitory machine-readable storage medium is configured to store a service dependency database comprising information representing relationships between a plurality of services, and wherein the processing resource is configured to execute one or more of the instructions to determine the one or more upstream services based on the relationships between a plurality of services stored in the service dependency database (col. 9, lns. 24-54). 15. The network analyzer of claim 14, wherein a value of the respective weight is in a range from 0 (zero) to 1 (one) (Fig. 2E). Claims 16, 17, and 19 are a non-transitory machine-readable medium for performing the identical steps as performed by the method of claims 1, 6, and 8, and are rejected under the same rationale. 20. The non-transitory machine-readable storage medium of claim 18, wherein the instructions further comprise instructions to rank-order the set of candidate modifications in descending order of the respective relevancy score (col. 9, lns. 55-67). Claim Rejections - 35 USC § 103 The following is a quotation of 35 U.S.C. 103 which forms the basis for all obviousness rejections set forth in this Office action: A patent for a claimed invention may not be obtained, notwithstanding that the claimed invention is not identically disclosed as set forth in section 102, if the differences between the claimed invention and the prior art are such that the claimed invention as a whole would have been obvious before the effective filing date of the claimed invention to a person having ordinary skill in the art to which the claimed invention pertains. Patentability shall not be negated by the manner in which the invention was made. The factual inquiries for establishing a background for determining obviousness under 35 U.S.C. 103 are summarized as follows: 1. Determining the scope and contents of the prior art. 2. Ascertaining the differences between the prior art and the claims at issue. 3. Resolving the level of ordinary skill in the pertinent art. 4. Considering objective evidence present in the application indicating obviousness or nonobviousness. Claims 4, 5, and 11 are rejected under 35 U.S.C. 103 as being unpatentable over Oezmen in view of U.S. Patent Pub. No. 2021/0026676 to Sharma et al. (hereinafter Sharma). Oezmen does not disclose expressly: 4. The computer-implemented method of claim 3, wherein the service performance data comprises information from one or more of incident logs, error logs, or service health logs. Sharma teaches wherein the service performance data comprises information from one or more of incident logs, error logs, or service health logs (para. [0033]). Before the effective filing date of the claimed invention, it would have been obvious to a person of ordinary skill in the art to modify Oezmen by using error logs, as taught by Sharma. A person of ordinary skill in the art would have been motivated to do so in order to efficiently provide notifications without frequent polling necessary, as discussed by Sharma (para. [0013]). Modified Oezmen discloses: 5. The computer-implemented method of claim 4, wherein each entry in one or more of the incident logs, error logs, or device health logs comprises a unique identifier associated with a service relating to the entry, and wherein identifying the impacted service comprises identifying the unique identifier corresponding to impacted service reporting the error based on one more of the incident logs, error logs, or device health logs (Sharma – para. [0034]). Claim 11 is a network analyzer for performing the identical steps as performed by the method of claims 4 and 5, and is rejected under the same rationale. Claim 21 is rejected under 35 U.S.C. 103 as being unpatentable over Oezmen in view of U.S. Patent No. 8,943,154 to Bodell et al. (hereinafter Bodell). Oezmen does not disclose expressly: 21. The computer-implemented method of Claim 1, wherein the respective weights assigned to each relationship link between the impacted service and the one or more upstream services related to the impacted service are assigned according to a relationship distance between the impacted service and the one or more upstream services. Bodell teaches wherein the respective weights assigned to each relationship link between the impacted service and the one or more upstream services related to the impacted service are assigned according to a relationship distance between the impacted service and the one or more upstream services (col. 2, lns. 20-37, col. 4, lns. 36-43 – weights of edges may be based on hop count). Before the effective filing date of the claimed invention, it would have been obvious to a person of ordinary skill in the art to modify Oezmen by using weights according to a hop count, as taught by Bodell. A person of ordinary skill in the art would have been motivated to do so in order to more efficiently resolve issues, as discussed by Bodell (col. 1, lns. 22-25). Conclusion Any inquiry concerning this communication or earlier communications from the examiner should be directed to Philip Guyton whose telephone number is (571)272-3807. The examiner can normally be reached M-F 8:00-4:30. Examiner interviews are available via telephone, in-person, and video conferencing using a USPTO supplied web-based collaboration tool. To schedule an interview, applicant is encouraged to use the USPTO Automated Interview Request (AIR) at http://www.uspto.gov/interviewpractice. If attempts to reach the examiner by telephone are unsuccessful, the examiner’s supervisor, Bryce Bonzo can be reached at (571)272-3655. The fax phone number for the organization where this application or proceeding is assigned is 571-273-8300. Information regarding the status of published or unpublished applications may be obtained from Patent Center. Unpublished application information in Patent Center is available to registered users. To file and manage patent submissions in Patent Center, visit: https://patentcenter.uspto.gov. Visit https://www.uspto.gov/patents/apply/patent-center for more information about Patent Center and https://www.uspto.gov/patents/docx for information about filing in DOCX format. For additional questions, contact the Electronic Business Center (EBC) at 866-217-9197 (toll-free). If you would like assistance from a USPTO Customer Service Representative, call 800-786-9199 (IN USA OR CANADA) or 571-272-1000. /PHILIP GUYTON/ Primary Examiner, Art Unit 2113
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Prosecution Timeline

Jul 31, 2024
Application Filed
Sep 10, 2025
Non-Final Rejection mailed — §102, §103
Dec 10, 2025
Response Filed
Feb 09, 2026
Final Rejection mailed — §102, §103
Apr 06, 2026
Response after Non-Final Action
Apr 16, 2026
Request for Continued Examination
Apr 24, 2026
Response after Non-Final Action
Jul 15, 2026
Non-Final Rejection mailed — §102, §103 (current)

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Study what changed to get past this examiner. Based on 5 most recent grants.

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Prosecution Projections

3-4
Expected OA Rounds
84%
Grant Probability
92%
With Interview (+8.4%)
2y 8m (~7m remaining)
Median Time to Grant
High
PTA Risk
Based on 805 resolved cases by this examiner. Grant probability derived from career allowance rate.

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