Prosecution Insights
Last updated: April 19, 2026
Application No. 18/946,483

INTELLIGENT WRITE BACK FOR CUSTOMER RELATIONSHIP MANAGEMENT

Non-Final OA §101§DP
Filed
Nov 13, 2024
Examiner
BOYCE, ANDRE D
Art Unit
3623
Tech Center
3600 — Transportation & Electronic Commerce
Assignee
Cross Commerce Media Inc.
OA Round
1 (Non-Final)
36%
Grant Probability
At Risk
1-2
OA Rounds
4y 7m
To Grant
56%
With Interview

Examiner Intelligence

Grants only 36% of cases
36%
Career Allow Rate
224 granted / 620 resolved
-15.9% vs TC avg
Strong +20% interview lift
Without
With
+19.8%
Interview Lift
resolved cases with interview
Typical timeline
4y 7m
Avg Prosecution
41 currently pending
Career history
661
Total Applications
across all art units

Statute-Specific Performance

§101
33.6%
-6.4% vs TC avg
§103
34.1%
-5.9% vs TC avg
§102
17.5%
-22.5% vs TC avg
§112
10.8%
-29.2% vs TC avg
Black line = Tech Center average estimate • Based on career data from 620 resolved cases

Office Action

§101 §DP
DETAILED ACTION Claims 1-20 are pending and have been examined. The present application, filed on or after March 16, 2013, is being examined under the first inventor to file provisions of the AIA . Claim Objections Claim 8 is objected to because of the following informalities: Claim 8 recites the limitation "the writing back to the CRM". There is insufficient antecedent basis for this limitation in the claim. Appropriate correction is required. Specification The disclosure is objected to because of the following informalities: The CROSS-REFERENCE TO RELATED APPLICATIONS must be updated. Appropriate correction is required. Double Patenting The nonstatutory double patenting rejection is based on a judicially created doctrine grounded in public policy (a policy reflected in the statute) so as to prevent the unjustified or improper timewise extension of the “right to exclude” granted by a patent and to prevent possible harassment by multiple assignees. A nonstatutory double patenting rejection is appropriate where the conflicting claims are not identical, but at least one examined application claim is not patentably distinct from the reference claim(s) because the examined application claim is either anticipated by, or would have been obvious over, the reference claim(s). See, e.g., In re Berg, 140 F.3d 1428, 46 USPQ2d 1226 (Fed. Cir. 1998); In re Goodman, 11 F.3d 1046, 29 USPQ2d 2010 (Fed. Cir. 1993); In re Longi, 759 F.2d 887, 225 USPQ 645 (Fed. Cir. 1985); In re Van Ornum, 686 F.2d 937, 214 USPQ 761 (CCPA 1982); In re Vogel, 422 F.2d 438, 164 USPQ 619 (CCPA 1970); In re Thorington, 418 F.2d 528, 163 USPQ 644 (CCPA 1969). A timely filed terminal disclaimer in compliance with 37 CFR 1.321(c) or 1.321(d) may be used to overcome an actual or provisional rejection based on nonstatutory double patenting provided the reference application or patent either is shown to be commonly owned with the examined application, or claims an invention made as a result of activities undertaken within the scope of a joint research agreement. See MPEP § 717.02 for applications subject to examination under the first inventor to file provisions of the AIA as explained in MPEP § 2159. See MPEP § 2146 et seq. for applications not subject to examination under the first inventor to file provisions of the AIA . A terminal disclaimer must be signed in compliance with 37 CFR 1.321(b). The filing of a terminal disclaimer by itself is not a complete reply to a nonstatutory double patenting (NSDP) rejection. A complete reply requires that the terminal disclaimer be accompanied by a reply requesting reconsideration of the prior Office action. Even where the NSDP rejection is provisional the reply must be complete. See MPEP § 804, subsection I.B.1. For a reply to a non-final Office action, see 37 CFR 1.111(a). For a reply to final Office action, see 37 CFR 1.113(c). A request for reconsideration while not provided for in 37 CFR 1.113(c) may be filed after final for consideration. See MPEP §§ 706.07(e) and 714.13. The USPTO Internet website contains terminal disclaimer forms which may be used. Please visit www.uspto.gov/patent/patents-forms. The actual filing date of the application in which the form is filed determines what form (e.g., PTO/SB/25, PTO/SB/26, PTO/AIA /25, or PTO/AIA /26) should be used. A web-based eTerminal Disclaimer may be filled out completely online using web-screens. An eTerminal Disclaimer that meets all requirements is auto-processed and approved immediately upon submission. For more information about eTerminal Disclaimers, refer to www.uspto.gov/patents/apply/applying-online/eterminal-disclaimer. Claims 1-20 are rejected on the ground of nonstatutory double patenting as being unpatentable over claims 1-20 of U.S. Patent No. 12147995 (‘995). Although the claims at issue are not identical, they are not patentably distinct from each other. Independent claims 1, 13 and 18 of the current application correspond to independent claims 1, 9, and 17 of ’995, respectively. Independent claims 1, 13 and 18 of the current application are merely broader versions of the corresponding independent claims in ‘995, therefore the claims under examination are anticipated by the reference claims. Additionally, dependent claims 2-12, 14-17, 19 and 20 recite elements found in the independent claims and/or dependent claims of ‘995. Claim Rejections - 35 USC § 101 35 U.S.C. 101 reads as follows: Whoever invents or discovers any new and useful process, machine, manufacture, or composition of matter, or any new and useful improvement thereof, may obtain a patent therefor, subject to the conditions and requirements of this title. Claims 1-12 are rejected under 35 U.S.C. 101 because the claimed invention is directed to non-statutory subject matter. The claims are directed to an abstract idea without significantly more. Here, under step 1 of the Alice analysis, method claims 1-12 are directed to a series of steps. Thus the claims are directed to a process. Under step 2A Prong One of the analysis, the claimed invention is directed to an abstract idea without significantly more. The claims recite intelligent write back, including logging, extracting, receiving, determining, unifying, augmenting, analyzing, and writing back steps. The limitations of logging, extracting, receiving, determining, unifying, augmenting, analyzing, and writing back, are a process that, under its broadest reasonable interpretation, covers organizing human activity concepts, but for the recitation of generic computer components. Specifically, the claim elements recite logging one or more activities from one or more data sources, the one or more activities corresponding to one or professionals associated with a customer relationship management (CRM) system; extracting data from each of the one or more data sources based at least in part on a confidence threshold, wherein the data has an assigned confidence value that is greater than the confidence threshold; receiving opportunity data from the CRM system, the opportunity data indicative of an opportunity; determining whether the data is associated with the opportunity; unifying the data from the one or more data sources; determining whether an intelligent write back (IWB) system contains data relating to the opportunity; augmenting the unified data with the data from the intelligent write back (IWB) system to rectify one or more incorrect data entries to create a write back storage table; analyzing the write back storage table to assign confidence values to the data entries in comparison to a confidence threshold; and writing back the write back storage table to a system, the write back storage table including the assigned confidence value for each data source, an indication of whether the data is associated with the opportunity, and information associated with determination of the assigned confidence value. That is, other than reciting a first network, a second network, and an intelligent write back (IWB) system, the claim limitations merely cover commercial interactions, including marketing or sales activities or behaviors, thus falling within the “Certain Methods of Organizing Human Activity” grouping of abstract ideas. Accordingly, the claims recite an abstract idea. Under Step 2A Prong Two, the eligibility analysis evaluates whether the claim as a whole integrates the recited judicial exception into a practical application of the exception. This judicial exception is not integrated into a practical application. The claims include a first network, a second network, and an intelligent write back (IWB) system. The first network, second network, and an intelligent write back (IWB) system in the steps is recited at a high-level of generality, such that it amounts no more than mere instructions to apply the exception using a generic computer component. Accordingly, this additional element does not integrate the abstract idea into a practical application because it does not impose any meaningful limits on practicing the abstract idea. As a result, the claims are directed to an abstract idea. The claims do not include additional elements that are sufficient to amount to significantly more than the judicial exception. As discussed above with respect to integration of the abstract idea into a practical application, the additional element of a first network, a second network, and an intelligent write back (IWB) system amounts to no more than mere instructions to apply the exception using a generic computer component. Mere instructions to apply an exception using a generic computer component cannot provide an inventive concept. Additionally, and importantly, method claims 1-12 fail to recite a computing component (e.g., a processor) implementing each of the method steps. None of the dependent claims recite additional limitations that are sufficient to amount to significantly more than the abstract idea. Claims 2-4 further describe unifying the data from the one or more data source and the data extracted. Claims 4-6 further describe analyzing the attendees’ relationships. Claims 5-7 recite additional updating, data mining, determining, generating and writing back steps. Claims 8-12 further describe the writing back to the CRM, the writing back, the one or more incorrect data entries. A more detailed abstract idea remains an abstract idea. Under step 2B of the analysis, the claims include, inter alia, a first network, a second network, and an intelligent write back (IWB) system. As discussed with respect to Step 2A Prong Two, the additional elements in the claim amount to no more than mere instructions to apply the exception using a generic computer component. The same analysis applies here in 2B, i.e., mere instructions to apply an exception on a generic computer cannot integrate a judicial exception into a practical application at Step 2A or provide an inventive concept in Step 2B. There isn’t any improvement to another technology or technical field, or the functioning of the computer itself. Moreover, individually, there are not any meaningful limitations beyond generally linking the abstract idea to a particular technological environment, i.e., implementation via a computer system. Further, taken as a combination, the limitations add nothing more than what is present when the limitations are considered individually. There is no indication that the combination provides any effect regarding the functioning of the computer or any improvement to another technology. In addition, as discussed in paragraph 0067 of the specification, “The computing device 300 can also include communication connection(s) 370 to enable communication with at least a second computing device 302 by means of a network 390. The communication connection(s) 370 can include wired or wireless communication mechanisms to support network communication. The network 390 can correspond to a local area network (LAN) or a wide area network (WAN) such as the Internet. The second computing device 302 can be another processor-based device with which the computing device 300 can interact. For example, the computing device 300 can correspond to a server that executes functionality of IWB processor 112, and the second computing device 302 can be a user device that communications and interacts with the computing device 300.” As such, this disclosure supports the finding that no more than a general purpose computer, performing generic computer functions, is required by the claims. Viewed as a whole, these additional claim element(s) do not provide meaningful limitation(s) to transform the abstract idea into a patent eligible application of the abstract idea such that the claim(s) amounts to significantly more than the abstract idea itself. Therefore, the claim(s) are rejected under 35 U.S.C. 101 as being directed to non-statutory subject matter. See Alice Corporation Pty. Ltd. v. CLS Bank Int’l et al., No. 13-298 (U.S. June 19, 2014). Conclusion Any inquiry concerning this communication or earlier communications from the examiner should be directed to ANDRE D BOYCE whose telephone number is (571)272-6726. The examiner can normally be reached M-F 10a-6:30p. Examiner interviews are available via telephone, in-person, and video conferencing using a USPTO supplied web-based collaboration tool. To schedule an interview, applicant is encouraged to use the USPTO Automated Interview Request (AIR) at http://www.uspto.gov/interviewpractice. If attempts to reach the examiner by telephone are unsuccessful, the examiner’s supervisor, Rutao (Rob) Wu can be reached at (571) 272-6045. The fax phone number for the organization where this application or proceeding is assigned is 571-273-8300. Information regarding the status of published or unpublished applications may be obtained from Patent Center. Unpublished application information in Patent Center is available to registered users. To file and manage patent submissions in Patent Center, visit: https://patentcenter.uspto.gov. Visit https://www.uspto.gov/patents/apply/patent-center for more information about Patent Center and https://www.uspto.gov/patents/docx for information about filing in DOCX format. For additional questions, contact the Electronic Business Center (EBC) at 866-217-9197 (toll-free). If you would like assistance from a USPTO Customer Service Representative, call 800-786-9199 (IN USA OR CANADA) or 571-272-1000. /ANDRE D BOYCE/Primary Examiner, Art Unit 3623 March 21, 2026
Read full office action

Prosecution Timeline

Nov 13, 2024
Application Filed
Mar 21, 2026
Non-Final Rejection — §101, §DP (current)

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Study what changed to get past this examiner. Based on 5 most recent grants.

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Prosecution Projections

1-2
Expected OA Rounds
36%
Grant Probability
56%
With Interview (+19.8%)
4y 7m
Median Time to Grant
Low
PTA Risk
Based on 620 resolved cases by this examiner. Grant probability derived from career allow rate.

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