Last updated: July 17, 2026

Application No. 19/021,505

Trigger-Based Transfer Of Conversations From A Chatbot To A Human Agent

Non-Final OA

Filed

Jan 15, 2025

Priority

Oct 11, 2023 — continuation of 12/231,380

Examiner

LEE, PHILIP C

Art Unit

Tech Center

Assignee

ORACLE INTERNATIONAL Corporation

OA Round

1 (Non-Final)

Interview Optional

— +19.3% interview lift. Examiner has a relatively high allowance rate (77%); +19.3% interview lift. A written response may suffice.

Based on 313 resolved cases, 2023–2026

Examiner Intelligence

LEE, PHILIP C View full profile →

Grants 77% — above average

Career Allowance Rate

242 granted / 313 resolved

+17.3% vs TC avg

Strong +19% interview lift

Without

With

+19.3%

Interview Lift

resolved cases with interview

Typical timeline

3y 1m

Avg Prosecution

16 currently pending

Career history

331

Total Applications

across all art units

Statute-Specific Performance

§101

2.1%

-37.9% vs TC avg

§103

85.0%

+45.0% vs TC avg

§102

10.0%

-30.0% vs TC avg

§112

1.9%

-38.1% vs TC avg

Black line = Tech Center average estimate • Based on career data from 313 resolved cases

Prosecution Timeline

Jan 15, 2025

Application Filed

May 29, 2026

Non-Final Rejection mailed (current)

Precedent Cases

Applications granted by this same examiner with similar technology

18/388,016

Patent 12683886

GENERATING NETWORK SCENARIOS TO TRAIN AN LLM-BASED NETWORK TROUBLESHOOTING AGENT

2y 8m to grant Granted Jul 14, 2026

18/730,315

Patent 12665805

TECHNIQUE FOR SETTING A DECISION THRESHOLD OF A COMMUNICATION NETWORK ANALYTICS SYSTEM

1y 11m to grant Granted Jun 23, 2026

18/740,939

Patent 12659247

COMMUNICATION METHOD AND COMMUNICATION APPARATUS

2y 0m to grant Granted Jun 16, 2026

18/840,551

Patent 12659248

Distributed System and Distributed Device Which Constitutes Distributed System

1y 9m to grant Granted Jun 16, 2026

18/403,562

Patent 12652229

Load Balancing Between Multiple Traffic Flows using a Parameter

2y 5m to grant Granted Jun 09, 2026

Study what changed to get past this examiner. Based on 5 most recent grants.

Strategy Recommendation AI-generated — please review before filing

Get a prosecution strategy drawn from examiner precedents, rejection analysis, and claim mapping.

Typically takes 5-10 seconds — AI-generated, attorney review required before filing

Prosecution Projections

1-2

Expected OA Rounds

77%

Grant Probability

97%

With Interview (+19.3%)

3y 1m (~1y 7m remaining)

Median Time to Grant

Low

PTA Risk

Based on 313 resolved cases by this examiner. Grant probability derived from career allowance rate.