Prosecution Insights
Last updated: August 17, 2026
Application No. 19/026,014

TECHNOLOGIES FOR PROVIDING MEDIA CONTENT FOR SERVICING STORAGE ENCLOSURES

Non-Final OA §102
Filed
Jan 16, 2025
Examiner
SONG, HUA JASMINE
Art Unit
2133
Tech Center
2100 — Computer Architecture & Software
Assignee
Dell Products L.P.
OA Round
1 (Non-Final)
94%
Grant Probability
Favorable
1-2
OA Rounds
8m
Est. Remaining
98%
With Interview

Examiner Intelligence

Grants 94% — above average
94%
Career Allowance Rate
955 granted / 1015 resolved
+39.1% vs TC avg
Minimal +4% lift
Without
With
+4.4%
Interview Lift
resolved cases with interview
Typical timeline
2y 3m
Avg Prosecution
12 currently pending
Career history
1033
Total Applications
across all art units

Statute-Specific Performance

§101
4.8%
-35.2% vs TC avg
§103
31.2%
-8.8% vs TC avg
§102
42.4%
+2.4% vs TC avg
§112
7.8%
-32.2% vs TC avg
Black line = Tech Center average estimate • Based on career data from 1015 resolved cases

Office Action

§102
Detailed Action The present application, filed on or after March 16, 2013, is being examined under the first inventor to file provisions of the AIA . This is in response to application filed on 1/16/2025, claims 1-20 are pending for examination. Specification The lengthy specification has not been checked to the extent necessary to determine the presence of all possible minor errors. Applicant's cooperation is requested in correcting any errors of which applicant may become aware in the specification. Claim Rejections - 35 USC § 102 The following is a quotation of the appropriate paragraphs of 35 U.S.C. 102 that form the basis for the rejections under this section made in this Office action: A person shall be entitled to a patent unless – (a)(2) the claimed invention was described in a patent issued under section 151, or in an application for patent published or deemed published under section 122(b), in which the patent or application, as the case may be, names another inventor and was effectively filed before the effective filing date of the claimed invention. Claims 1, 4-5 and 19 are rejected under 35 U.S.C. 102(a)(2) as being anticipated by Sethi et al., US 2025/0383966 A1. Regarding claims 1 and 19, Sethi teaches a storage enclosure, comprising: an outer encasement housing drive bays (Fig.4 and Fig.5; a modular server architecture 400, including a chassis 401 with a set of eight slots 403-1 through 403-8 (collectively, slots 403)) configured to receive respective disk drives (section 0045; The storage servers 407 may comprise Dell Insight storage pools (e.g., JBOD or other storage pools). In the FIG. 4 example, each of the storage servers 407 accommodates up to 16 HDDs or other storage devices, which are assigned to different ones of the blade servers 405 as illustrated (e.g., with six storage devices being assigned to each of the blade servers 405-1 through 405-4, and with four storage devices being assigned to the blade server 405-5 and the blade server 405-6)), the drive bays comprising respective power and data connections for operation of the respective disk drives installed in the drive bays (section 0003;The chassis may also include one or more power supplies for powering the blade servers and storage servers installed in the chassis); a memory on which is stored media files usable to generate respective instructional content related to performing respective service operations with respect to the storage enclosure (section 0046; section 0049 and sections 0064-0067; The storage sled 510 includes storage drives 515-1, . . . , 515-S (collectively “storage drives 515”), SAS expanders 516-1 and 516-2 (collectively “SAS expanders 516”), SAS re-drivers 517-1 and 517-2 (collectively “SAS re-drivers 517”), and a Fab-C connector 520); a network interface (section 0043 and Fig.14); and an embedded controller configured to detect a triggering event signaling an uploading process, and, in response to detection of the triggering event, upload, via the network interface to an external device for storage thereon, the media files (section 0067; Once an upload task is completed, the user makes the selection of the settings that need to be restored and triggers the restore task. The restore task creates a restore job that can be tracked and monitored by the user via control module 906). Regarding claim 4, Sethi teaches the media files comprise videos depicting the instructional content, and wherein the videos show respective correct ways to perform the respective service operations (section n0082; The processor 1410 may comprise a microprocessor, a microcontroller, an application-specific integrated circuit (ASIC), a field-programmable gate array (FPGA), a central processing unit (CPU), a graphical processing unit (GPU), a tensor processing unit (TPU), a video processing unit (VPU) or other type of processing circuitry). Regarding claim 5, Sethi teaches the media files comprise respective groups of images depicting the instructional content, and wherein the respective groups of images, when rendered, display respective visual step-by-step guides to performing the respective service operations (section 0027; one or more input-output devices such as keyboards, displays or other types of input-output devices may be used to support one or more user interfaces to the modular server 106, as well as to support communication between the modular server 106 and other related systems and devices not explicitly shown). Allowable Subject Matter Claims 10-18 are allowed. Claims 2-3, 6-9 and 20 objected to as being dependent upon a rejected base claim, but would be allowable if rewritten in independent form including all of the limitations of the base claim and any intervening claims. The following is an examiner’s statement of reasons for allowance: The limitations not found in the prior art of record include the triggering event comprises the storage enclosure having been determined to have established an initial connection with the external device, wherein the external device comprises a primary controller configured to manage storage resources associated with the storage enclosure and other storage video enclosures other than the storage enclosure, and wherein the memory comprises a read-only memory in combination with the other claimed limitations as described in the claim 2. The limitations not found in the prior art of record include the triggering event comprises the embedded controller being determined to have received a request from the external device; wherein the external device comprises a primary controller configured to manage storage resources associated with the storage enclosure and other storage enclosures other than the storage enclosure, and wherein the memory comprises a read-only memory in combination with the other claimed limitations as described in the claim 3. The limitations not found in the prior art of record include the media files comprise respective images showing respective locations for respective components within the storage enclosure, the respective images comprising respective graphical annotations that visually emphasize the respective components in relation to respective surrounding components in combination with the other claimed limitations as described in the claim 6 (claims 7-9 are depended on claim 6). The limitations not found in the prior art of record include the external device comprises a primary controller configured to manage storage resources associated with the storage enclosure and other storage enclosures other than the storage enclosure, wherein the media files comprise respective groups of images depicting the instructional content, and wherein the respective groups of images, when rendered, display respective visual step- by-step guides related to performing the respective service operations in combination with the other claimed limitations as described in the claim 20. The limitations not found in the prior art of record include the primary controller is further configured to: receive the media files uploaded from each of the storage enclosures; monitor respective operational statuses of the storage enclosures; as a result of monitoring the respective operational statuses and based on a defined criterion, detect a second triggering event signaling a service request applicable to an identified storage enclosure of the storage enclosures; match the service request to a corresponding service operation of the respective service operations; based on the service request being matched to the corresponding service operation, identify a select media file from the media files uploaded from the identified storage enclosure that comprises instructional content of the respective instructional content applicable to performing the corresponding service operation; and initiate rendering, via a graphical user interface connected to the primary controller, the instructional content contained in the media file in combination with the other claimed limitations as described in the claim 10 (claims 11-18 are depended on claim 10). Conclusion The prior art made of record and not relied upon is considered pertinent to applicant's disclosure. Jenkins et al., US 2012/0271996 A1 teaches a method for memory resource provisioning using SAS zoning can include a serial attached Small Computer System Interface (SCSI) (SAS) switch and a provisioning manager (PM) executing on the SAS switch. When responding to the office action, Applicant is advised to clearly point out the patentable novelty which he or she thinks the claims present in view of the state of the art disclosed by the references cited or the objections made. He or she must also show how the amendments avoid such references or objections. See 37 C.F.R. 1.111 (c). When responding to the office action, Applicants are advised to provide the examiner with the line numbers and page numbers in the application and/or references cited to assist examiner to locate the appropriate paragraphs. Any inquiry concerning this communication or earlier communications from the examiner should be directed to HUA JASMINE SONG whose telephone number is (571)272-4213. The examiner can normally be reached on 9:00am to 5:30pm. Examiner interviews are available via telephone, in-person, and video conferencing using a USPTO supplied web-based collaboration tool. To schedule an interview, applicant is encouraged to use the USPTO Automated Interview Request (AIR) at http:/Wwww.uspto.gov/interviewpractice. If attempts to reach the examiner by telephone are unsuccessful, the examiner’s supervisor, ROCIO DEL MAR PEREZ-VELEZ can be reached on 571-270-5935. The fax phone number for the organization where this application or proceeding is assigned is 571-273-8300. Information regarding the status of published or unpublished applications may be obtained from Patent Center. Unpublished application information in Patent Center is available to registered users. To file and manage patent submissions in Patent Center, visit: https://patentcenter.uspto.gov. Visit https://www.uspto.gov/patents/apply/patent-center for more information about Patent Center and https://www.uspto.gov/patents/docx for information about filing in DOCX format. For additional questions, contact the Electronic Business Center (EBC) at 866-217-9197 (toll-free). If you would like assistance from a USPTO Customer Service Representative, call 800-786-9199 (IN USA OR CANADA) or 571-272-1000. /HUA J SONG/Primary Examiner, Art Unit 2133
Read full office action

Prosecution Timeline

Jan 16, 2025
Application Filed
Aug 06, 2026
Non-Final Rejection mailed — §102 (current)

Precedent Cases

Applications granted by this same examiner with similar technology

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DATA PREFETCHING OPERATIONS WITH TRUSTWORTHY ENERGY AWARENESS
2y 6m to grant Granted Aug 11, 2026
Patent 12705185
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2y 3m to grant Granted Aug 11, 2026
Patent 12693977
DYNAMIC INCLUSIVE AND NON-INCLUSIVE CACHING POLICY
4y 4m to grant Granted Jul 28, 2026
Patent 12693978
SYSTEMS, METHODS, AND APPARATUS FOR MEMORY LOADING IN A STORAGE DEVICE
1y 11m to grant Granted Jul 28, 2026
Patent 12687970
ADAPTIVE POLLING FOR HIGHER DENSITY STORAGE
2y 4m to grant Granted Jul 21, 2026
Study what changed to get past this examiner. Based on 5 most recent grants.

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Prosecution Projections

1-2
Expected OA Rounds
94%
Grant Probability
98%
With Interview (+4.4%)
2y 3m (~8m remaining)
Median Time to Grant
Low
PTA Risk
Based on 1015 resolved cases by this examiner. Grant probability derived from career allowance rate.

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