Prosecution Insights
Last updated: October 25, 2026

Citizens Financial Group Inc.

Technology areas: Computing & Software • Networking & Security • Transportation, E-Commerce & Mechanical Systems

4 pending office actions • 4 art units • 4 examiners • 0 of 4 (0%) have an AI response strategy ready

Analysis

Citizens Financial Group Inc. has 4 pending office actions in Transportation, E-Commerce & Mechanical Systems. The matters involve 4 distinct examiners and 4 distinct art units, so each pending matter has a separate examination channel.

CHIANG, JASON is the busiest examiner, with 1 pending matter. No examiner recurrence appears in the supplied data. Counsel should use application-specific response planning while maintaining consistent treatment of related claim language.

Written from this page's own data; every figure is computed from USPTO records and verified before publication.

Portfolio Summary

4
Total Pending OAs
3
Non-Final OAs
1
Final Rejections
0
Advisory / Quayle

Case Difficulty Mix

Difficulty is derived from the rejection statutes on the most recent pending office action. §101-driven and multi-statute cases are graded Hard; §112-only and obviousness-type double-patenting cases are graded Easy; everything else is Medium. "Unknown" means we have not yet parsed a statute for that office action.

4
Hard (100%)
0
Medium (0%)
0
Easy (0%)
0
Unknown (0%)

Rejection Statute Mix

BucketCases
§101 only1 (25%)
§101 + other1 (25%)
Multi-statute (no §101)2 (50%)

Industry Mix

How the docket's pending cases split across USPTO tech-center bands.

0
Life Sciences
0% of docket
2
Information Tech
50% of docket
0
Communications
0% of docket
0
Semiconductors
0% of docket
2
Mechanical / Eng
50% of docket
0
Business / Other
0% of docket

Time-on-OA Estimate

Manual office-action response work runs about 10 hours per case. The time-saved bands below show what IP Author's prosecution pipeline typically delivers — a conservative 20% on the low end, 35% in the middle, 50% on the high end.

40 h
Manual time on pending OAs
8 h
Time saved (low, 20%)
14 h
Time saved (mid, 35%)
0.3 wks
FTE-weeks freed (mid)

Top Examiners on this docket

ExaminerApps on this docketAllow rateInterview lift
CHIANG, JASON 1 83.2% +28.4%
WALTON, CHESIREE A 1 31.1% +29.1%
CHEN, ALAN S 1 90.9% +6.5%
MUSTAFA, MOHAMMED H 1 35.2% +30.2%

Hard Cases (4)

Multi-statute / §101-driven matters, or cases in front of an examiner with an allow rate under 30%. The top 4 ordered by deadline are shown.

App #TitleExaminerDue in
19018798 AI-DRIVEN INTEGRATION PLATFORM AND USER-ADAPTIVE INTERFACE FOR BUSINESS RELATIONSHIP ORCHESTRATION CHIANG, JASON —
19005365 AUTOMATED MULTI-PARTY DOCUMENT MANAGEMENT PLATFORM AND USER INTERACTIVE TOOL WALTON, CHESIREE A —
18541329 INTERACTIVE DATA MODELING AND COMMUNICATION PLATFORM CHEN, ALAN S —
18495029 DATA INTELLIGENCE PLATFORM MUSTAFA, MOHAMMED H —

Interview Candidates (3)

Cases in front of an examiner whose interview lift is 10 percentage points or more — i.e. interviewed cases historically resolve more favorably than non-interviewed ones. The top 3 ordered by deadline are shown.

App #TitleExaminerDue in
19018798 AI-DRIVEN INTEGRATION PLATFORM AND USER-ADAPTIVE INTERFACE FOR BUSINESS RELATIONSHIP ORCHESTRATION CHIANG, JASON —
19005365 AUTOMATED MULTI-PARTY DOCUMENT MANAGEMENT PLATFORM AND USER INTERACTIVE TOOL WALTON, CHESIREE A —
18495029 DATA INTELLIGENCE PLATFORM MUSTAFA, MOHAMMED H —

Top Art Units

Art UnitApps
2431 1
3624 1
2125 1
3693 1

Pending Office Actions

App #TitleExaminerArt UnitStatutesStatusDue inAIFiled
19018798 AI-DRIVEN INTEGRATION PLATFORM AND USER-ADAPTIVE INTERFACE FOR BUSINESS RELATIONSHIP ORCHESTRATION CHIANG, JASON 2431 §103§112 Final Rejection — Pending Jan 13, 2025
19005365 AUTOMATED MULTI-PARTY DOCUMENT MANAGEMENT PLATFORM AND USER INTERACTIVE TOOL WALTON, CHESIREE A 3624 §101§103 Non-Final OA — Pending Dec 30, 2024
18541329 INTERACTIVE DATA MODELING AND COMMUNICATION PLATFORM CHEN, ALAN S 2125 §103§112 Non-Final OA — Pending Dec 15, 2023
18495029 DATA INTELLIGENCE PLATFORM MUSTAFA, MOHAMMED H 3693 §101 Non-Final OA — Pending Oct 26, 2023

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Frequently Asked Questions

How many pending USPTO office actions does Citizens Financial Group Inc. have?

Citizens Financial Group Inc. has 4 pending office actions as of October 2026, spread across 4 art units and 4 examiners.

Which USPTO examiner handles the most Citizens Financial Group Inc. applications?

Jason Chiang has the most, with 1 of Citizens Financial Group Inc.'s pending office actions.

What technology area are Citizens Financial Group Inc.'s patent applications in?

Mostly Transportation, E-Commerce & Mechanical Systems (USPTO Tech Center 3600), based on where its pending office actions are examined.

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