Technology areas: Computing & Software • Transportation, E-Commerce & Mechanical Systems
34 pending office actions • 23 art units • 33 examiners • 8 of 34 (24%) have an AI response strategy ready • 30 patents granted in the last 365 days
Fidelity Information Services LLC has 35 pending office actions in Transportation, E-Commerce & Mechanical Systems. The docket involves 34 distinct examiners and 24 distinct art units, so the matters are distributed broadly relative to the portfolio size. This pattern indicates that repeated examiner interactions are limited, while several technical groupings may recur.
PAULINO, LENIN is the busiest examiner, with 2 pending matters. The limited concentration suggests that centralized standards for claim drafting, evidentiary support, and response review may be more useful than relying on one examiner relationship. Art-unit-specific monitoring can supplement that approach where related matters are assigned together.
Based on the USPTO statutory response window for each pending office action. 11 of the docket's apps have a known mailing date; the rest are excluded from the tile counts.
Every pending office action with a known statutory deadline, placed on a days-until-due axis. Dots left of Today are overdue; the further right, the more runway. Cases that share a deadline window stack vertically. 11 of the docket's apps have a known mailing date.
Difficulty is derived from the rejection statutes on the most recent pending office action. §101-driven and multi-statute cases are graded Hard; §112-only and obviousness-type double-patenting cases are graded Easy; everything else is Medium. "Unknown" means we have not yet parsed a statute for that office action.
| Bucket | Cases |
|---|---|
| §101 only | 10 (29%) |
| §101 + other | 11 (32%) |
| §103 only | 11 (32%) |
| Multi-statute (no §101) | 1 (3%) |
| No statute on record | 1 (3%) |
How the docket's pending cases split across USPTO tech-center bands.
Manual office-action response work runs about 10 hours per case. The time-saved bands below show what IP Author's prosecution pipeline typically delivers — a conservative 20% on the low end, 35% in the middle, 50% on the high end.
| Examiner | Apps on this docket | Allow rate | Interview lift |
|---|---|---|---|
| PAULINO, LENIN | 2 | 57.4% | +25.7% |
| HASAN, SYED HAROON | 1 | 81.6% | +15.5% |
| MALHOTRA, SANJEEV | 1 | 65.8% | +30.2% |
| OBAID, HAMZEH M | 1 | 37.9% | +21.8% |
| MADAMBA, CLIFFORD B | 1 | 44.7% | +14.8% |
| CHACKO, JOE | 1 | 75.3% | +28.3% |
| JACOB, WILLIAM J | 1 | 49.3% | +34.4% |
| HENDERSON, ESTHER BENOIT | 1 | 79.3% | +23.1% |
| GREENE, JOSEPH L | 1 | 63.0% | +35.6% |
| CHAKRAVARTI, ARUNAVA | 1 | 9.7% | +13.7% |
Multi-statute / §101-driven matters, or cases in front of an examiner with an allow rate under 30%. The top 8 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 18178132 | SYSTEMS AND METHODS FOR GENERATING INSIGHTS BASED ON REGULATORY REPORTING AND ANALYSIS | GARCIA-GUERRA, DARLENE | 107d overdue |
| 18312662 | SYSTEMS AND METHODS FOR EXECUTING REAL-TIME RECONCILIATION AND NOTIFICATION OF ELECTRONIC TRANSACTIONS | BUI, TOAN D. | 23d overdue |
| 17014718 | SYSTEMS AND METHODS FOR ENVIRONMENT INSTANTIATION | AGUILERA, TODD | 5d |
| 17816745 | SYSTEMS AND METHODS FOR IDENTIFYING AND RESOLVING INCIDENTS IN A SYSTEM USING AN ARTIFICIAL INTELLIGENCE MODEL | CHU, GABRIEL L | 19d |
| 18946301 | PLATFORM TO SUPPORT MULTIPLE CLIENT ACCESS TO A REAL-TIME PAYMENT RAIL | FU, HAO | 27d |
| 19423274 | SYSTEMS AND METHODS FOR DATA EXTRACTION FROM SCANNED DOCUMENTS POWERED BY ARTIFICIAL INTELLIGENCE | HASAN, SYED HAROON | — |
| 19395420 | ENHANCED IMAGE TRANSACTION PROCESSING SOLUTION AND ARCHITECTURE | MALHOTRA, SANJEEV | — |
| 19269789 | SYSTEMS AND METHODS FOR IMPROVING QUALITY OF ARTIFICIAL INTELLIGENCE MODEL | OBAID, HAMZEH M | — |
Cases in front of an examiner whose interview lift is 10 percentage points or more — i.e. interviewed cases historically resolve more favorably than non-interviewed ones. The top 8 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 17158404 | SYSTEMS AND METHODS FOR AUTONOMOUS TESTING OF COMPUTER APPLICATIONS | PAULINO, LENIN | 6d |
| 19423274 | SYSTEMS AND METHODS FOR DATA EXTRACTION FROM SCANNED DOCUMENTS POWERED BY ARTIFICIAL INTELLIGENCE | HASAN, SYED HAROON | — |
| 19395420 | ENHANCED IMAGE TRANSACTION PROCESSING SOLUTION AND ARCHITECTURE | MALHOTRA, SANJEEV | — |
| 19269789 | SYSTEMS AND METHODS FOR IMPROVING QUALITY OF ARTIFICIAL INTELLIGENCE MODEL | OBAID, HAMZEH M | — |
| 19237758 | SYSTEMS AND METHODS FOR PROCESSING FINANCIAL TRANSACTIONS USING COMPROMISED ACCOUNTS | MADAMBA, CLIFFORD B | — |
| 19223757 | PROVIDING ACCESS BY A USER TO A NEWLY DEPLOYED ENTERPRISE SYSTEM IN A CLOUD COMPUTING ENVIRONMENT (as amended) | CHACKO, JOE | — |
| 19205439 | SYSTEMS AND METHODS ASSISTING A USER TO COMPLETE DOCUMENTS OF A TRANSACTION IN A SEQUENCE (as amended) | JACOB, WILLIAM J | — |
| 19027381 | SYSTEMS AND METHODS FOR ON DEMAND SERVICE INTEGRATION | HENDERSON, ESTHER BENOIT | — |
| Art Unit | Apps |
|---|---|
| 3691 | 5 |
| 3692 | 3 |
| 2161 | 2 |
| 3624 | 2 |
| 3696 | 2 |
| 3693 | 2 |
| 2197 | 2 |
| 2457 | 1 |
| 2458 | 1 |
| 2443 | 1 |
| App # | Title | Examiner | Art Unit | Statutes | Status | Due in | AI | Filed |
|---|---|---|---|---|---|---|---|---|
| 19423274 | SYSTEMS AND METHODS FOR DATA EXTRACTION FROM SCANNED DOCUMENTS POWERED BY ARTIFICIAL INTELLIGENCE | HASAN, SYED HAROON | 2161 | §101§103§112Other | Non-Final OA | — | Pending | Dec 17, 2025 |
| 19395420 | ENHANCED IMAGE TRANSACTION PROCESSING SOLUTION AND ARCHITECTURE | MALHOTRA, SANJEEV | 3691 | §101§103Other | Non-Final OA | — | Pending | Nov 20, 2025 |
| 19269789 | SYSTEMS AND METHODS FOR IMPROVING QUALITY OF ARTIFICIAL INTELLIGENCE MODEL | OBAID, HAMZEH M | 3624 | §101Other | Final Rejection | — | Pending | Jul 15, 2025 |
| 19237758 | SYSTEMS AND METHODS FOR PROCESSING FINANCIAL TRANSACTIONS USING COMPROMISED ACCOUNTS | MADAMBA, CLIFFORD B | 3692 | §101§103 | Non-Final OA | — | Pending | Jun 13, 2025 |
| 19223757 | PROVIDING ACCESS BY A USER TO A NEWLY DEPLOYED ENTERPRISE SYSTEM IN A CLOUD COMPUTING ENVIRONMENT (as amended) | CHACKO, JOE | 2457 | §103 | Non-Final OA | — | Pending | May 30, 2025 |
| 19205439 | SYSTEMS AND METHODS ASSISTING A USER TO COMPLETE DOCUMENTS OF A TRANSACTION IN A SEQUENCE (as amended) | JACOB, WILLIAM J | 3696 | §101§103 | Non-Final OA | — | Pending | May 12, 2025 |
| 19027381 | SYSTEMS AND METHODS FOR ON DEMAND SERVICE INTEGRATION | HENDERSON, ESTHER BENOIT | 2458 | §101DP | Non-Final OA | — | Pending | Jan 17, 2025 |
| 18975236 | SYSTEMS AND METHODS FOR ASSET MAPPING FOR AN INFORMATION TECHNOLOGY INFRASTRUCTURE | GREENE, JOSEPH L | 2443 | §103 | Final Rejection | — | Pending | Dec 10, 2024 |
| 18946211 | PLATFORM TO SUPPORT MULTIPLE CLIENT ACCESS TO A REAL-TIME PAYMENT RAIL | CHAKRAVARTI, ARUNAVA | 3692 | §101 | Final Rejection | — | Pending | Nov 13, 2024 |
| 18946386 | PLATFORM TO SUPPORT MULTIPLE CLIENT ACCESS TO A REAL-TIME PAYMENT RAIL | GAW, MARK H | 3693 | §101§112 | Non-Final OA | — | Pending | Nov 13, 2024 |
| 18946301 | PLATFORM TO SUPPORT MULTIPLE CLIENT ACCESS TO A REAL-TIME PAYMENT RAIL | FU, HAO | 3695 | §101§103 | Non-Final OA | 27d | AI Ready | Nov 13, 2024 |
| 18825610 | ARTIFICIAL INTELLIGENCE FOR FRAUD DETECTION | SHAH, BHAVIN D | 3694 | §101 | Non-Final OA | — | Pending | Sep 05, 2024 |
| 18791274 | SYSTEMS AND METHODS OF INCIDENT RESOLUTION USING CHUNKING, VECTOR EMBEDDING, AND CLUSTERING TECHNIQUES | ELLIS, MATTHEW J | 2152 | §103 | Non-Final OA | — | Pending | Jul 31, 2024 |
| 18791262 | SYSTEMS AND METHODS FOR DETERMINING AND UPDATING KNOWLEDGE GRAPHS OF INFORMATION TECHNOLOGY EVENT DATA AND CONFIGURATION ITEMS | ALMANI, MOHSEN | 2159 | §103 | Non-Final OA | — | Pending | Jul 31, 2024 |
| 18758304 | SYSTEMS AND METHODS FOR USING ARTIFICIAL INTELLIGENCE FOR RULES-BASED MODELING OF ELECTRONIC TRANSACTIONS | WALTON, CHESIREE A | 3624 | §101§103 | Non-Final OA | — | Pending | Jun 28, 2024 |
| 18660359 | SYSTEMS AND METHODS FOR LIVE PROCESSING OF DATA | NGUYEN, CAM LINH T | 2161 | §103 | Non-Final OA | 12d | Pending | May 10, 2024 |
| 18588856 | SYSTEMS AND METHODS FOR ARTIFICIAL INTELLIGENCE OPTIMIZATION OF DEVELOPING ADVERTISEMENTS | REFAI, SAM M | 3621 | §101 | Non-Final OA | — | AI Ready | Feb 27, 2024 |
| 18588432 | SYSTEMS AND METHODS FOR ARTIFICIAL INTELLIGENCE OPTIMIZATION OF PRODUCT COMBINATION | SUBRAMANIAN, NARAYANSWAMY | 3691 | §101 | Final Rejection | — | Pending | Feb 27, 2024 |
| 18430449 | SYSTEMS AND METHODS FOR QUICK RESPONSE CODES IN TOUCHLESS ATM SERVICES | SHRESTHA, BIJENDRA K | 3691 | §103 | Non-Final OA | 22d | AI Ready | Feb 01, 2024 |
| 18427766 | SYSTEMS AND METHODS FOR PROCESSING CARDLESS TRANSACTIONS | ALLADIN, AMBREEN A | 3691 | — | Final Rejection | 46d | AI Ready | Jan 30, 2024 |
| 18499178 | SYSTEMS AND METHODS FOR AGGREGATING AND GENERATING A SINGLE INCIDENT PROFILE | ALLEN, BRITTANY N | 2146 | §101§103§112 | Final Rejection | — | Pending | Oct 31, 2023 |
| 18312662 | SYSTEMS AND METHODS FOR EXECUTING REAL-TIME RECONCILIATION AND NOTIFICATION OF ELECTRONIC TRANSACTIONS | BUI, TOAN D. | 3693 | §101 | Non-Final OA | 23d overdue | Pending | May 05, 2023 |
| 18178132 | SYSTEMS AND METHODS FOR GENERATING INSIGHTS BASED ON REGULATORY REPORTING AND ANALYSIS | GARCIA-GUERRA, DARLENE | 3625 | §101§103 | Final Rejection | 107d overdue | AI Ready | Mar 03, 2023 |
| 18089043 | CLOUD-BASED SYSTEMS AND METHODS FOR PROVIDING CONSUMER FINANCIAL DATA | OJIAKU, CHIKAODINAKA | 3696 | §101 | Non-Final OA | — | AI Ready | Dec 27, 2022 |
| 18066716 | SYSTEMS AND METHODS FOR AUTONOMOUS TESTING OF COMPUTER APPLICATIONS | PAULINO, LENIN | 2197 | §103 | Non-Final OA | — | Pending | Dec 15, 2022 |
| 18061545 | Multi-Party Payment Distribution Automation | HILMANTEL, ADAM J | 3691 | §101 | Non-Final OA | — | Pending | Dec 05, 2022 |
| 17935506 | SYSTEMS AND METHODS FOR TRANSACTION SETTLEMENT PREDICTION | MAGUIRE, LINDSAY M | 3619 | §101§112 | Final Rejection | — | Pending | Sep 26, 2022 |
| 17816745 | SYSTEMS AND METHODS FOR IDENTIFYING AND RESOLVING INCIDENTS IN A SYSTEM USING AN ARTIFICIAL INTELLIGENCE MODEL | CHU, GABRIEL L | 2114 | §101 | Final Rejection | 19d | Pending | Aug 02, 2022 |
| 17661118 | SYSTEMS AND METHODS FOR SECURING DATA BY STATELESS TOKENIZATION | GETACHEW, WODAJO | 3697 | §103 | Final Rejection | 4d overdue | Pending | Apr 28, 2022 |
| 17564373 | PROCESSING SEQUENCES OF MULTI-MODAL ENTITY FEATURES USING CONVOLUTIONAL NEURAL NETWORKS | COLEMAN, PAUL | 2126 | §103 | Non-Final OA | — | Pending | Dec 29, 2021 |
| 17448575 | SYSTEMS AND METHODS FOR DETERMINING CAUSE OF PERFORMANCE CHANGE USING MACHINE LEARNING TECHNIQUES | TRAN, DAVID HOANG | 2147 | §103 | Non-Final OA | 17d overdue | Pending | Sep 23, 2021 |
| 17181313 | SYSTEMS AND METHODS FOR ANALYZING FINANCIAL PRODUCT UTILIZATION | SHARVIN, DAVID P | 3692 | §101 | Final Rejection | — | Pending | Feb 22, 2021 |
| 17158404 | SYSTEMS AND METHODS FOR AUTONOMOUS TESTING OF COMPUTER APPLICATIONS | PAULINO, LENIN | 2197 | §103 | Final Rejection | 6d | AI Ready | Jan 26, 2021 |
| 17014718 | SYSTEMS AND METHODS FOR ENVIRONMENT INSTANTIATION | AGUILERA, TODD | 2192 | §103§112 | Final Rejection | 5d | AI Ready | Sep 08, 2020 |
IP Author helps IP teams respond to office actions faster with AI-generated responses, examiner analytics, and prosecution intelligence.
Start Free TrialFidelity Information Services LLC has 34 pending office actions as of October 2026, spread across 23 art units and 33 examiners.
Lenin Paulino has the most, with 2 of Fidelity Information Services LLC's pending office actions.
Mostly Transportation, E-Commerce & Mechanical Systems (USPTO Tech Center 3600), based on where its pending office actions are examined.
