Prosecution Insights
Prosecution Insights
Technology area: Computing & Software
2 pending office actions • 2 art units • 2 examiners • 0 of 2 (0%) have an AI response strategy ready • 3 patents granted in the last 365 days
Freshworks Inc. is currently prosecuting 1 pending office action in the Computing and Software technology area. This matter is assigned to 1 distinct examiner, reflecting the current prosecution effort. The work is located within 1 distinct art unit, which points to a specific technical application of their software innovations. This focus within 1 distinct art unit suggests that the company's current patent activity is targeted at a specialized segment of the computing field.
The busiest examiner for this portfolio is ST LEGER, GEOFFREY R, who holds the 1 pending office action. With only 1 distinct examiner and 1 distinct art unit in play, the company's patent strategy is focused on a single point of contact at the USPTO. Success relies on effectively addressing the specific concerns of ST LEGER, GEOFFREY R to move the 1 pending office action toward allowance. Practitioners should tailor their approach to the specific examination history of this examiner to resolve the matter efficiently. The fact that the active workload is under one examiner means that the outcome for the Computing and Software portfolio is dependent on this individual's decisions.
Difficulty is derived from the rejection statutes on the most recent pending office action. §101-driven and multi-statute cases are graded Hard; §112-only and obviousness-type double-patenting cases are graded Easy; everything else is Medium. "Unknown" means we have not yet parsed a statute for that office action.
| Bucket | Cases |
|---|---|
| §101 + other | 2 (100%) |
How the docket's pending cases split across USPTO tech-center bands.
Manual office-action response work runs about 10 hours per case. The time-saved bands below show what IP Author's prosecution pipeline typically delivers — a conservative 20% on the low end, 35% in the middle, 50% on the high end.
| Examiner | Apps on this docket | Allow rate | Interview lift |
|---|---|---|---|
| ST LEGER, GEOFFREY R | 1 | 82.8% | +20.8% |
| BHAT, VIBHA NARAYAN | 1 | — | — |
Multi-statute / §101-driven matters, or cases in front of an examiner with an allow rate under 30%. The top 2 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 18904800 | APPLICATION TEMPLATE GENERATION | ST LEGER, GEOFFREY R | — |
| 18191602 | AUTOMATED GROUP OF ASSOCIATED ALERTS | BHAT, VIBHA NARAYAN | — |
Cases in front of an examiner whose interview lift is 10 percentage points or more — i.e. interviewed cases historically resolve more favorably than non-interviewed ones. The top 1 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 18904800 | APPLICATION TEMPLATE GENERATION | ST LEGER, GEOFFREY R | — |
| Art Unit | Apps |
|---|---|
| 2192 | 1 |
| 2142 | 1 |
| App # | Title | Examiner | Art Unit | Statutes | Status | Due in | AI | Filed |
|---|---|---|---|---|---|---|---|---|
| 18904800 | APPLICATION TEMPLATE GENERATION | ST LEGER, GEOFFREY R | 2192 | §101§103 | Non-Final OA | — | Pending | Oct 02, 2024 |
| 18191602 | AUTOMATED GROUP OF ASSOCIATED ALERTS | BHAT, VIBHA NARAYAN | 2142 | §101§103 | Non-Final OA | — | Pending | Mar 28, 2023 |
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