Prosecution Insights
Last updated: October 04, 2026

Genpact Usa Inc.

Technology areas: Communications • Transportation, E-Commerce & Mechanical Systems

10 pending office actions • 8 art units • 10 examiners • 0 of 10 (0%) have an AI response strategy ready • 5 patents granted in the last 365 days

Analysis

Genpact Usa Inc. maintains a portfolio with 10 pending office actions, reflecting a broad range of active matters. These actions are distributed across the Transportation, E-Commerce & Mechanical Systems technology area. The prosecution involves 10 distinct examiners, showing that each pending action is assigned to a different individual at the patent office.

The work is spread across 8 distinct art units, indicating a diverse set of technical classifications for the company's filings. This distribution suggests that the company interacts with a wide variety of examination groups. The number of art units is lower than the number of examiners, meaning some examiners are likely working within the same units.

GODBOLD, DOUGLAS is identified as the busiest examiner for this portfolio. This examiner is currently handling 1 pending office action. Because there are 10 pending actions and 10 distinct examiners, no single examiner holds a majority of the workload. The busiest examiner's count of 1 matches the count for every other examiner involved in the company's current pending actions.

Written from this page's own data; every figure is computed from USPTO records and verified before publication.

Portfolio Summary

10
Total Pending OAs
5
Non-Final OAs
5
Final Rejections
0
Advisory / Quayle

Response Deadline Pressure

Based on the USPTO statutory response window for each pending office action. 4 of the docket's apps have a known mailing date; the rest are excluded from the tile counts.

2
Overdue
0
Due this week
1
Due this month
0
Due in next 60 days
1
Due later

Deadline Fire Line

Every pending office action with a known statutory deadline, placed on a days-until-due axis. Dots left of Today are overdue; the further right, the more runway. Cases that share a deadline window stack vertically. 4 of the docket's apps have a known mailing date.

-30dToday30d60d90d120d
Overdue (2)Due ≤ 30 days (1)Due later (1)

Case Difficulty Mix

Difficulty is derived from the rejection statutes on the most recent pending office action. §101-driven and multi-statute cases are graded Hard; §112-only and obviousness-type double-patenting cases are graded Easy; everything else is Medium. "Unknown" means we have not yet parsed a statute for that office action.

8
Hard (80%)
2
Medium (20%)
0
Easy (0%)
0
Unknown (0%)

Rejection Statute Mix

BucketCases
§101 only4 (40%)
§101 + other3 (30%)
§103 only2 (20%)
Multi-statute (no §101)1 (10%)

Industry Mix

How the docket's pending cases split across USPTO tech-center bands.

0
Life Sciences
0% of docket
1
Information Tech
10% of docket
4
Communications
40% of docket
0
Semiconductors
0% of docket
5
Mechanical / Eng
50% of docket
0
Business / Other
0% of docket

Time-on-OA Estimate

Manual office-action response work runs about 10 hours per case. The time-saved bands below show what IP Author's prosecution pipeline typically delivers — a conservative 20% on the low end, 35% in the middle, 50% on the high end.

100 h
Manual time on pending OAs
20 h
Time saved (low, 20%)
35 h
Time saved (mid, 35%)
0.9 wks
FTE-weeks freed (mid)

Top Examiners on this docket

ExaminerApps on this docketAllow rateInterview lift
GODBOLD, DOUGLAS 1 83.3% +10.6%
CASTILLO-TORRES, KEISHA Y 1 75.0% +31.9%
BLAUFELD, JUSTIN R 1 47.5% +30.1%
WASHBURN, DANIEL C 1 50.3% +30.2%
SINGH, GURKANWALJIT 1 60.9% +26.4%
GUNN, JEREMY L 1 29.9% +45.8%
KIM, ETHAN DANIEL 1 77.2% +25.4%
SANTIAGO-MERCED, FRANCIS Z 1 25.9% +36.8%
HOLZMACHER, DERICK J 1 44.3% +28.4%
HEFLIN, BRIAN ADAMS 1 39.5% +32.4%

Quick Wins (1)

Cases in front of an examiner with an allow rate of 80%+ where the difficulty is Easy or Medium. The top 1 ordered by deadline are shown.

App #TitleExaminerDue in
18428208 ENHANCED DOMAIN-SPECIFIC LANGUAGE LEARNING MODELS GODBOLD, DOUGLAS 70d

Hard Cases (8)

Multi-statute / §101-driven matters, or cases in front of an examiner with an allow rate under 30%. The top 8 ordered by deadline are shown.

App #TitleExaminerDue in
17540969 METHOD AND SYSTEM FOR ROUTING RISK MITIGATION DURING TRANSPORTATION OF GOODS HOLZMACHER, DERICK J 51d overdue
17935681 METHOD AND SYSTEM FOR ARTIFICIAL INTELLIGENCE-BASED ACCELERATION OF ZERO-TOUCH PROCESSING GUNN, JEREMY L 8d overdue
18506235 APPARATUS FOR SYNTHETIC DATA GENERATION CASTILLO-TORRES, KEISHA Y 28d
18494358 SYSTEM AND METHOD FOR BUILDING AND MANAGING USER EXPERIENCE FOR COMPUTER SOFTWARE INTERFACES BLAUFELD, JUSTIN R —
18141617 SCALABLE AND IN-MEMORY INFORMATION EXTRACTION AND ANALYTICS ON STREAMING RADIO DATA WASHBURN, DANIEL C —
17988373 SYSTEMS AND METHODS FOR IMPROVING FORECASTING MODELS SINGH, GURKANWALJIT —
17584713 SYSTEM AND METHODS FOR INTELLIGENT MEETING SUGGESTION GENERATION SANTIAGO-MERCED, FRANCIS Z —
17080612 System And Method For Reinforcement-Learning Based On-Loading Optimization HEFLIN, BRIAN ADAMS —

Interview Candidates (10)

Cases in front of an examiner whose interview lift is 10 percentage points or more — i.e. interviewed cases historically resolve more favorably than non-interviewed ones. The top 8 ordered by deadline are shown.

App #TitleExaminerDue in
17540969 METHOD AND SYSTEM FOR ROUTING RISK MITIGATION DURING TRANSPORTATION OF GOODS HOLZMACHER, DERICK J 51d overdue
17935681 METHOD AND SYSTEM FOR ARTIFICIAL INTELLIGENCE-BASED ACCELERATION OF ZERO-TOUCH PROCESSING GUNN, JEREMY L 8d overdue
18506235 APPARATUS FOR SYNTHETIC DATA GENERATION CASTILLO-TORRES, KEISHA Y 28d
18428208 ENHANCED DOMAIN-SPECIFIC LANGUAGE LEARNING MODELS GODBOLD, DOUGLAS 70d
18494358 SYSTEM AND METHOD FOR BUILDING AND MANAGING USER EXPERIENCE FOR COMPUTER SOFTWARE INTERFACES BLAUFELD, JUSTIN R —
18141617 SCALABLE AND IN-MEMORY INFORMATION EXTRACTION AND ANALYTICS ON STREAMING RADIO DATA WASHBURN, DANIEL C —
17988373 SYSTEMS AND METHODS FOR IMPROVING FORECASTING MODELS SINGH, GURKANWALJIT —
17685175 SYSTEM AND METHOD FOR PROCESSING UNLABELED INTERACTION DATA WITH CONTEXTUAL UNDERSTANDING KIM, ETHAN DANIEL —

Top Art Units

Art UnitApps
3625 3
2655 1
2659 1
2151 1
2657 1
3624 1
2658 1
3628 1

Pending Office Actions

App #TitleExaminerArt UnitStatutesStatusDue inAIFiled
18428208 ENHANCED DOMAIN-SPECIFIC LANGUAGE LEARNING MODELS GODBOLD, DOUGLAS 2655 §103 Final Rejection 70d Pending Jan 31, 2024
18506235 APPARATUS FOR SYNTHETIC DATA GENERATION CASTILLO-TORRES, KEISHA Y 2659 §101§103§112 Non-Final OA 28d Pending Nov 10, 2023
18494358 SYSTEM AND METHOD FOR BUILDING AND MANAGING USER EXPERIENCE FOR COMPUTER SOFTWARE INTERFACES BLAUFELD, JUSTIN R 2151 §101§102§103§112Other Final Rejection — Pending Oct 25, 2023
18141617 SCALABLE AND IN-MEMORY INFORMATION EXTRACTION AND ANALYTICS ON STREAMING RADIO DATA WASHBURN, DANIEL C 2657 §103§112 Final Rejection — Pending May 01, 2023
17988373 SYSTEMS AND METHODS FOR IMPROVING FORECASTING MODELS SINGH, GURKANWALJIT 3625 §101 Final Rejection — Pending Nov 16, 2022
17935681 METHOD AND SYSTEM FOR ARTIFICIAL INTELLIGENCE-BASED ACCELERATION OF ZERO-TOUCH PROCESSING GUNN, JEREMY L 3624 §101 Final Rejection 8d overdue Pending Sep 27, 2022
17685175 SYSTEM AND METHOD FOR PROCESSING UNLABELED INTERACTION DATA WITH CONTEXTUAL UNDERSTANDING KIM, ETHAN DANIEL 2658 §103 Non-Final OA — Pending Mar 02, 2022
17584713 SYSTEM AND METHODS FOR INTELLIGENT MEETING SUGGESTION GENERATION SANTIAGO-MERCED, FRANCIS Z 3625 §101§112 Non-Final OA — Pending Jan 26, 2022
17540969 METHOD AND SYSTEM FOR ROUTING RISK MITIGATION DURING TRANSPORTATION OF GOODS HOLZMACHER, DERICK J 3625 §101 Non-Final OA 51d overdue Pending Dec 02, 2021
17080612 System And Method For Reinforcement-Learning Based On-Loading Optimization HEFLIN, BRIAN ADAMS 3628 §101 Non-Final OA — Pending Oct 26, 2020

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