Technology area: Networking & Security
1 pending office actions • 1 art units • 1 examiners • 0 of 1 (0%) have an AI response strategy ready • 1 patents granted in the last 365 days
Intercom Inc. is currently managing 1 pending office action in the Networking & Security technology area. This case is assigned to 1 distinct examiner within 1 distinct art unit. FAYED, RASHA K is the busiest examiner for this portfolio, overseeing the 1 pending action. For a company in the networking space, this single pending action represents a very concentrated prosecution effort directed at a single examiner. The focus on 1 distinct art unit indicates that the current patent activity is limited to a specific niche within Networking & Security.
Because there is only 1 pending office action, the company's immediate success in the patent office depends entirely on the interaction with FAYED, RASHA K. This examiner's specific preferences and the procedural norms of the art unit will dictate the timeline and outcome of the prosecution. Practitioners should conduct a thorough review of this examiner's past actions to anticipate potential hurdles. With 1 distinct examiner involved, the administrative complexity is low, allowing for a highly specialized and detailed response to the 1 pending office action. This centralized approach ensures that all efforts are aligned with the requirements of the single examiner currently reviewing the company's networking technology.
Difficulty is derived from the rejection statutes on the most recent pending office action. §101-driven and multi-statute cases are graded Hard; §112-only and obviousness-type double-patenting cases are graded Easy; everything else is Medium. "Unknown" means we have not yet parsed a statute for that office action.
| Bucket | Cases |
|---|---|
| Multi-statute (no §101) | 1 (100%) |
How the docket's pending cases split across USPTO tech-center bands.
Manual office-action response work runs about 10 hours per case. The time-saved bands below show what IP Author's prosecution pipeline typically delivers — a conservative 20% on the low end, 35% in the middle, 50% on the high end.
| Examiner | Apps on this docket | Allow rate | Interview lift |
|---|---|---|---|
| FAYED, RASHA K | 1 | 63.4% | +25.8% |
Multi-statute / §101-driven matters, or cases in front of an examiner with an allow rate under 30%. The top 1 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 18899896 | MATCHING PIPELINE FOR A COMMUNICATION SYSTEM | FAYED, RASHA K | — |
Cases in front of an examiner whose interview lift is 10 percentage points or more — i.e. interviewed cases historically resolve more favorably than non-interviewed ones. The top 1 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 18899896 | MATCHING PIPELINE FOR A COMMUNICATION SYSTEM | FAYED, RASHA K | — |
| Art Unit | Apps |
|---|---|
| 2413 | 1 |
| App # | Title | Examiner | Art Unit | Statutes | Status | Due in | AI | Filed |
|---|---|---|---|---|---|---|---|---|
| 18899896 | MATCHING PIPELINE FOR A COMMUNICATION SYSTEM | FAYED, RASHA K | 2413 | §103§112 | Non-Final OA | — | Pending | Sep 27, 2024 |
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Start Free TrialIntercom Inc. has 1 pending office actions as of October 2026, spread across 1 art units and 1 examiners.
Rasha K Fayed has the most, with 1 of Intercom Inc.'s pending office actions.
Mostly Networking & Security (USPTO Tech Center 2400), based on where its pending office actions are examined.
