Prosecution Insights
Last updated: May 29, 2026

Liveperson Inc.

7 pending office actions • 6 art units • 7 examiners • 0 of 7 (0%) have an AI response strategy ready • 13 patents granted in the last 365 days

Portfolio Summary

7
Total Pending OAs
6
Non-Final OAs
1
Final Rejections
0
Advisory / Quayle

Response Deadline Pressure

Based on the USPTO statutory response window for each pending office action. 7 of the docket's apps have a known mailing date; the rest are excluded from the tile counts.

4
Overdue
0
Due this week
1
Due this month
2
Due in next 60 days
0
Due later

Deadline Fire Line

Every pending office action with a known statutory deadline, placed on a days-until-due axis. Dots left of Today are overdue; the further right, the more runway. Cases that share a deadline window stack vertically. 7 of the docket's apps have a known mailing date.

-30dToday30d60d90d120d
Overdue (4)Due ≤ 30 days (1)Due ≤ 60 days (2)

Case Difficulty Mix

Difficulty is derived from the rejection statutes on the most recent pending office action. §101-driven and multi-statute cases are graded Hard; §112-only and obviousness-type double-patenting cases are graded Easy; everything else is Medium. "Unknown" means we have not yet parsed a statute for that office action.

0
Hard (0%)
6
Medium (86%)
0
Easy (0%)
1
Unknown (14%)

Rejection Statute Mix

BucketCases
§103 only5 (71%)
§102 only1 (14%)
No statute on record1 (14%)

Industry Mix

How the docket's pending cases split across USPTO tech-center bands.

0
Life Sciences
0% of docket
4
Information Tech
57% of docket
3
Communications
43% of docket
0
Semiconductors
0% of docket
0
Mechanical / Eng
0% of docket
0
Business / Other
0% of docket

Time-on-OA Estimate

Manual office-action response work runs about 10 hours per case. The time-saved bands below show what IP Author's prosecution pipeline typically delivers — a conservative 20% on the low end, 35% in the middle, 50% on the high end.

70 h
Manual time on pending OAs
14 h
Time saved (low, 20%)
24 h
Time saved (mid, 35%)
0.6 wks
FTE-weeks freed (mid)

Top Examiners on this docket

ExaminerApps on this docketAllow rateInterview lift
SYED, FARHAN M 1 75.0% +23.3%
TSUI, WILSON W 1 61.5% +57.8%
ZONG, RUOLEI 1 86.8% +12.2%
ZENATI, AMAL S 1 79.7% +14.6%
MCINTOSH, ANDREW T 1 77.1% +18.0%
TRAN, QUOC DUC 1 85.7% +4.8%
NGUYEN, DUC MINH 1 24.7% +18.2%

Quick Wins (1)

Cases in front of an examiner with an allow rate of 80%+ where the difficulty is Easy or Medium. The top 1 ordered by deadline are shown.

App #TitleExaminerDue in
18600941 SYSTEMS AND METHODS FOR ARTIFICIAL-INTELLIGENCE ASSISTANCE IN VIDEO COMMUNICATIONS WITH COMMUNICATION-IMPAIRED USERS TRAN, QUOC DUC 80d overdue

Hard Cases (1)

Multi-statute / §101-driven matters, or cases in front of an examiner with an allow rate under 30%. The top 1 ordered by deadline are shown.

App #TitleExaminerDue in
18600926 SYSTEMS AND METHODS FOR ARTIFICIAL-INTELLIGENCE ASSISTANCE IN VIDEO COMMUNICATIONS NGUYEN, DUC MINH 78d overdue

Interview Candidates (6)

Cases in front of an examiner whose interview lift is 10 percentage points or more — i.e. interviewed cases historically resolve more favorably than non-interviewed ones. The top 6 ordered by deadline are shown.

App #TitleExaminerDue in
18600926 SYSTEMS AND METHODS FOR ARTIFICIAL-INTELLIGENCE ASSISTANCE IN VIDEO COMMUNICATIONS NGUYEN, DUC MINH 78d overdue
18760195 CONTEXT-AWARE AUDIO INTERFACING ZENATI, AMAL S 37d overdue
19002515 LARGE LANGUAGE MODEL BASED NESTED SUMMARIZATION OF CONVERSATION DATA TSUI, WILSON W 30d overdue
18934760 AUTOMATED OPT-IN CONVERSATION SYSTEMS ZONG, RUOLEI 12d
18637596 AUTOMATIC BOT CREATION BASED ON SCRIPTS MCINTOSH, ANDREW T 34d
19034900 TECHNIQUES FOR DETECTING HALLUCINATION IN MACHINE-GENERATED RESPONSES SYED, FARHAN M 60d

Top Art Units

Art UnitApps
2691 2
2161 1
2172 1
2441 1
2693 1
2144 1

Pending Office Actions

App #TitleExaminerArt UnitStatutesStatusDue inAIFiled
19034900 TECHNIQUES FOR DETECTING HALLUCINATION IN MACHINE-GENERATED RESPONSES SYED, FARHAN M 2161 §103 Final Rejection 60d Pending Jan 23, 2025
19002515 LARGE LANGUAGE MODEL BASED NESTED SUMMARIZATION OF CONVERSATION DATA TSUI, WILSON W 2172 §103 Non-Final OA 30d overdue Pending Dec 26, 2024
18934760 AUTOMATED OPT-IN CONVERSATION SYSTEMS ZONG, RUOLEI 2441 Other Non-Final OA 12d Pending Nov 01, 2024
18760195 CONTEXT-AWARE AUDIO INTERFACING ZENATI, AMAL S 2693 §103 Non-Final OA 37d overdue Pending Jul 01, 2024
18637596 AUTOMATIC BOT CREATION BASED ON SCRIPTS MCINTOSH, ANDREW T 2144 §102 Non-Final OA 34d Pending Apr 17, 2024
18600941 SYSTEMS AND METHODS FOR ARTIFICIAL-INTELLIGENCE ASSISTANCE IN VIDEO COMMUNICATIONS WITH COMMUNICATION-IMPAIRED USERS TRAN, QUOC DUC 2691 §103 Non-Final OA 80d overdue Pending Mar 11, 2024
18600926 SYSTEMS AND METHODS FOR ARTIFICIAL-INTELLIGENCE ASSISTANCE IN VIDEO COMMUNICATIONS NGUYEN, DUC MINH 2691 §103 Non-Final OA 78d overdue Pending Mar 11, 2024

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