Technology areas: Computing & Software • Communications
6 pending office actions • 5 art units • 5 examiners • 0 of 6 (0%) have an AI response strategy ready • 5 patents granted in the last 365 days
Sage Global Services Limited currently maintains 6 pending office actions within the Computing & Software technology area. These active matters are distributed among 5 distinct examiners and 5 distinct art units. This ratio of art units to the 6 pending office actions suggests that the company's innovations span different technical classifications within the computing field. Practitioners should note that the company's patent strategy is decentralized, with the distinct examiners providing a variety of perspectives on the active applications.
The busiest examiner for this portfolio is ROBERTS, SHAUN A, who is currently managing 2 busiest examiner pending office actions. These 2 busiest examiner pending office actions are part of the 6 pending office actions currently under review. With the 5 distinct examiners involved, the prosecution process requires navigating the specific guidelines of the specialized divisions. The involvement of the 5 distinct art units indicates that the company's outcomes are distributed across several points of review.
Based on the USPTO statutory response window for each pending office action. 1 of the docket's apps have a known mailing date; the rest are excluded from the tile counts.
Difficulty is derived from the rejection statutes on the most recent pending office action. §101-driven and multi-statute cases are graded Hard; §112-only and obviousness-type double-patenting cases are graded Easy; everything else is Medium. "Unknown" means we have not yet parsed a statute for that office action.
| Bucket | Cases |
|---|---|
| §101 + other | 4 (67%) |
| §102 only | 1 (17%) |
| Multi-statute (no §101) | 1 (17%) |
How the docket's pending cases split across USPTO tech-center bands.
Manual office-action response work runs about 10 hours per case. The time-saved bands below show what IP Author's prosecution pipeline typically delivers — a conservative 20% on the low end, 35% in the middle, 50% on the high end.
| Examiner | Apps on this docket | Allow rate | Interview lift |
|---|---|---|---|
| ROBERTS, SHAUN A | 2 | 76.2% | +10.2% |
| LEE, CLAY C | 1 | 55.2% | +57.1% |
| JABLON, ASHER H. | 1 | 41.8% | +42.6% |
| KNIGHT, PAUL M | 1 | 61.9% | +18.4% |
| PHUNG, QUOC LY PHU | 1 | 50.0% | +89.5% |
Multi-statute / §101-driven matters, or cases in front of an examiner with an allow rate under 30%. The top 5 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 18670369 | Prompt Generation | ROBERTS, SHAUN A | 50d overdue |
| 18670313 | Hallucination Detection | LEE, CLAY C | — |
| 18670360 | Hallucination Detection | JABLON, ASHER H. | — |
| 18394446 | GENERATING GRAPH MODEL | KNIGHT, PAUL M | — |
| 18394343 | COVARIATE DRIFT DETECTION | PHUNG, QUOC LY PHU | — |
Cases in front of an examiner whose interview lift is 10 percentage points or more — i.e. interviewed cases historically resolve more favorably than non-interviewed ones. The top 6 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 18670369 | Prompt Generation | ROBERTS, SHAUN A | 50d overdue |
| 18670313 | Hallucination Detection | LEE, CLAY C | — |
| 18670380 | Chatbot | ROBERTS, SHAUN A | — |
| 18670360 | Hallucination Detection | JABLON, ASHER H. | — |
| 18394446 | GENERATING GRAPH MODEL | KNIGHT, PAUL M | — |
| 18394343 | COVARIATE DRIFT DETECTION | PHUNG, QUOC LY PHU | — |
| Art Unit | Apps |
|---|---|
| 2655 | 2 |
| 3699 | 1 |
| 2127 | 1 |
| 2148 | 1 |
| 2143 | 1 |
| App # | Title | Examiner | Art Unit | Statutes | Status | Due in | AI | Filed |
|---|---|---|---|---|---|---|---|---|
| 18670369 | Prompt Generation | ROBERTS, SHAUN A | 2655 | §102§103 | Final Rejection | 50d overdue | Pending | May 21, 2024 |
| 18670313 | Hallucination Detection | LEE, CLAY C | 3699 | §101§103 | Non-Final OA | — | Pending | May 21, 2024 |
| 18670380 | Chatbot | ROBERTS, SHAUN A | 2655 | §102 | Final Rejection | — | Pending | May 21, 2024 |
| 18670360 | Hallucination Detection | JABLON, ASHER H. | 2127 | §101§102§103§112 | Non-Final OA | — | Pending | May 21, 2024 |
| 18394446 | GENERATING GRAPH MODEL | KNIGHT, PAUL M | 2148 | §101§103§112 | Non-Final OA | — | Pending | Dec 22, 2023 |
| 18394343 | COVARIATE DRIFT DETECTION | PHUNG, QUOC LY PHU | 2143 | §101§103§112 | Non-Final OA | — | Pending | Dec 22, 2023 |
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Start Free TrialSage Global Services Limited has 6 pending office actions as of October 2026, spread across 5 art units and 5 examiners.
Shaun A Roberts has the most, with 2 of Sage Global Services Limited's pending office actions.
Mostly Computing & Software (USPTO Tech Center 2100), based on where its pending office actions are examined.