Prosecution Insights
Prosecution Insights
Technology area: Transportation, E-Commerce & Mechanical Systems
2 pending office actions • 2 art units • 2 examiners • 0 of 2 (0%) have an AI response strategy ready • 1 patents granted in the last 365 days
Sprinklr Inc. currently manages 2 pending office actions within the Transportation, E-Commerce & Mechanical Systems technology area. These 2 actions are distributed across 2 distinct examiners and distinct art units, reflecting an even distribution of the workload. Each of the 2 pending applications is being reviewed by a different person in a different administrative group, providing the company with separate points of contact at the patent office.
The busiest examiner for the portfolio is WEBB III, JAMES L, who holds 1 busiest examiner pending office action. Since the 2 pending office actions are divided between the examiners, no examiner oversees more than 1 case. This distribution across 2 distinct art units indicates that the company's innovations in the transportation and e-commerce sector are being evaluated within different technical frameworks. Managing these separate examiner relationships and art unit environments is necessary to advance the current portfolio.
Based on the USPTO statutory response window for each pending office action. 1 of the docket's apps have a known mailing date; the rest are excluded from the tile counts.
Difficulty is derived from the rejection statutes on the most recent pending office action. §101-driven and multi-statute cases are graded Hard; §112-only and obviousness-type double-patenting cases are graded Easy; everything else is Medium. "Unknown" means we have not yet parsed a statute for that office action.
| Bucket | Cases |
|---|---|
| §101 + other | 2 (100%) |
How the docket's pending cases split across USPTO tech-center bands.
Manual office-action response work runs about 10 hours per case. The time-saved bands below show what IP Author's prosecution pipeline typically delivers — a conservative 20% on the low end, 35% in the middle, 50% on the high end.
| Examiner | Apps on this docket | Allow rate | Interview lift |
|---|---|---|---|
| WEBB III, JAMES L | 1 | 14.1% | +22.3% |
| BUSCH, CHRISTOPHER CONRAD | 1 | 28.8% | +21.0% |
Multi-statute / §101-driven matters, or cases in front of an examiner with an allow rate under 30%. The top 2 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 18542428 | SOCIAL MEDIA ENHANCEMENT | BUSCH, CHRISTOPHER CONRAD | 139d overdue |
| 19092885 | SYSTEMS AND METHODS FOR AUTOMATED CUSTOMER CARE | WEBB III, JAMES L | — |
Cases in front of an examiner whose interview lift is 10 percentage points or more — i.e. interviewed cases historically resolve more favorably than non-interviewed ones. The top 2 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 18542428 | SOCIAL MEDIA ENHANCEMENT | BUSCH, CHRISTOPHER CONRAD | 139d overdue |
| 19092885 | SYSTEMS AND METHODS FOR AUTOMATED CUSTOMER CARE | WEBB III, JAMES L | — |
| Art Unit | Apps |
|---|---|
| 3624 | 1 |
| 3621 | 1 |
| App # | Title | Examiner | Art Unit | Statutes | Status | Due in | AI | Filed |
|---|---|---|---|---|---|---|---|---|
| 19092885 | SYSTEMS AND METHODS FOR AUTOMATED CUSTOMER CARE | WEBB III, JAMES L | 3624 | §101§102§103 | Non-Final OA | — | Pending | Mar 27, 2025 |
| 18542428 | SOCIAL MEDIA ENHANCEMENT | BUSCH, CHRISTOPHER CONRAD | 3621 | §101§103DP | Non-Final OA | 139d overdue | Pending | Dec 15, 2023 |
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