Technology area: Computing & Software
1 pending office actions • 1 art units • 1 examiners • 0 of 1 (0%) have an AI response strategy ready
SupportLogic, Inc. currently has 1 pending office action in the Computing & Software technology area. This case is handled by 1 distinct examiner and 1 distinct art unit. This single matter represents the company's entire active prosecution profile. The concentration in one art unit suggests a focused technical scope for the current portfolio.
KOLB JR, BRETT DAVID is the busiest examiner for the company, overseeing 1 pending office action. No other pending matters are reported for this entity at this time. The prosecution is currently limited to this single examiner and art unit, indicating a streamlined interaction with the patent office.
Difficulty is derived from the rejection statutes on the most recent pending office action. §101-driven and multi-statute cases are graded Hard; §112-only and obviousness-type double-patenting cases are graded Easy; everything else is Medium. "Unknown" means we have not yet parsed a statute for that office action.
| Bucket | Cases |
|---|---|
| Multi-statute (no §101) | 1 (100%) |
How the docket's pending cases split across USPTO tech-center bands.
Manual office-action response work runs about 10 hours per case. The time-saved bands below show what IP Author's prosecution pipeline typically delivers — a conservative 20% on the low end, 35% in the middle, 50% on the high end.
| Examiner | Apps on this docket | Allow rate | Interview lift |
|---|---|---|---|
| KOLB JR, BRETT DAVID | 1 | — | — |
Multi-statute / §101-driven matters, or cases in front of an examiner with an allow rate under 30%. The top 1 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 18736923 | GENERATIVE ARTIFICIAL INTELLIGENCE THAT DYNAMICALLY SUMMARIZES TEXT INCLUDING SUPPORT TICKETS | KOLB JR, BRETT DAVID | — |
| Art Unit | Apps |
|---|---|
| 2145 | 1 |
| App # | Title | Examiner | Art Unit | Statutes | Status | Due in | AI | Filed |
|---|---|---|---|---|---|---|---|---|
| 18736923 | GENERATIVE ARTIFICIAL INTELLIGENCE THAT DYNAMICALLY SUMMARIZES TEXT INCLUDING SUPPORT TICKETS | KOLB JR, BRETT DAVID | 2145 | §102§103 | Non-Final OA | — | Pending | Jun 07, 2024 |
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Start Free TrialSupportLogic, Inc. has 1 pending office actions as of October 2026, spread across 1 art units and 1 examiners.
Brett David Kolb Jr. has the most, with 1 of SupportLogic, Inc.'s pending office actions.
Mostly Computing & Software (USPTO Tech Center 2100), based on where its pending office actions are examined.
