Prosecution Insights
Last updated: May 29, 2026

Verint Americas Inc.

8 pending office actions • 7 art units • 8 examiners • 0 of 8 (0%) have an AI response strategy ready • 18 patents granted in the last 365 days

Portfolio Summary

8
Total Pending OAs
3
Non-Final OAs
5
Final Rejections
0
Advisory / Quayle

Response Deadline Pressure

Based on the USPTO statutory response window for each pending office action. 8 of the docket's apps have a known mailing date; the rest are excluded from the tile counts.

1
Overdue
0
Due this week
1
Due this month
5
Due in next 60 days
1
Due later

Deadline Fire Line

Every pending office action with a known statutory deadline, placed on a days-until-due axis. Dots left of Today are overdue; the further right, the more runway. Cases that share a deadline window stack vertically. 8 of the docket's apps have a known mailing date.

-30dToday30d60d90d120d
Overdue (1)Due ≤ 30 days (1)Due ≤ 60 days (5)Due later (1)

Case Difficulty Mix

Difficulty is derived from the rejection statutes on the most recent pending office action. §101-driven and multi-statute cases are graded Hard; §112-only and obviousness-type double-patenting cases are graded Easy; everything else is Medium. "Unknown" means we have not yet parsed a statute for that office action.

3
Hard (38%)
5
Medium (62%)
0
Easy (0%)
0
Unknown (0%)

Rejection Statute Mix

BucketCases
§101 only3 (38%)
§103 only5 (62%)

Industry Mix

How the docket's pending cases split across USPTO tech-center bands.

0
Life Sciences
0% of docket
2
Information Tech
25% of docket
2
Communications
25% of docket
0
Semiconductors
0% of docket
4
Mechanical / Eng
50% of docket
0
Business / Other
0% of docket

Time-on-OA Estimate

Manual office-action response work runs about 10 hours per case. The time-saved bands below show what IP Author's prosecution pipeline typically delivers — a conservative 20% on the low end, 35% in the middle, 50% on the high end.

80 h
Manual time on pending OAs
16 h
Time saved (low, 20%)
28 h
Time saved (mid, 35%)
0.7 wks
FTE-weeks freed (mid)

Top Examiners on this docket

ExaminerApps on this docketAllow rateInterview lift
ALSTON, FRANK MAURICE 1 0.0% +0.0%
CHOY, PAN G 1 24.2% +35.1%
TENGBUMROONG, NATHAN NARA 1 47.4% +26.7%
BECKER, TYLER JUSTIN 1 75.0% +16.5%
KRAISINGER, EMILY MARIE 1 32.8% +45.5%
FEACHER, LORENA R 1 28.7% +32.5%
PHUNG, QUOC LY PHU 1 46.2% +93.3%
BURKE, TIONNA M 1 53.8% +20.4%

Hard Cases (4)

Multi-statute / §101-driven matters, or cases in front of an examiner with an allow rate under 30%. The top 4 ordered by deadline are shown.

App #TitleExaminerDue in
18626831 AUTOMATED AGENT COACHING ALSTON, FRANK MAURICE 35d
18477701 AUTOMATED QUALITY METRIC MODELS BASED ON CUSTOMER DATA CHOY, PAN G 42d
17880154 REAL-TIME ACCOUNT ANALYTICS FOR DETECTING FRAUDULENT ACTIVITY KRAISINGER, EMILY MARIE 48d
17873271 INFLUENCE SCORING FOR SEGMENT ANALYSIS SYSTEMS AND METHODS FEACHER, LORENA R 72d

Interview Candidates (7)

Cases in front of an examiner whose interview lift is 10 percentage points or more — i.e. interviewed cases historically resolve more favorably than non-interviewed ones. The top 7 ordered by deadline are shown.

App #TitleExaminerDue in
17683332 SYSTEMS AND METHODS OF UTILIZING MACHINE LEARNING COMPONENTS ACROSS MULTIPLE PLATFORMS PHUNG, QUOC LY PHU 84d overdue
16244899 Systems And Methods For Remote Tracking And Replay Of User Interaction With A Webpage BURKE, TIONNA M 26d
18137995 INTELLIGENT VIRTUAL ASSISTANT TRAINING THROUGH PHASED OBSERVATIONAL LEARNING TASKS TENGBUMROONG, NATHAN NARA 35d
18477701 AUTOMATED QUALITY METRIC MODELS BASED ON CUSTOMER DATA CHOY, PAN G 42d
17880154 REAL-TIME ACCOUNT ANALYTICS FOR DETECTING FRAUDULENT ACTIVITY KRAISINGER, EMILY MARIE 48d
17900037 SYSTEM AND METHOD AND APPARATUS FOR INTEGRATING CONVERSATIONAL SIGNALS INTO A DIALOG BECKER, TYLER JUSTIN 54d
17873271 INFLUENCE SCORING FOR SEGMENT ANALYSIS SYSTEMS AND METHODS FEACHER, LORENA R 72d

Top Art Units

Art UnitApps
3625 2
3624 1
2654 1
2657 1
3626 1
2143 1
2178 1

Pending Office Actions

App #TitleExaminerArt UnitStatutesStatusDue inAIFiled
18626831 AUTOMATED AGENT COACHING ALSTON, FRANK MAURICE 3625 §101 Final Rejection 35d Pending Apr 04, 2024
18477701 AUTOMATED QUALITY METRIC MODELS BASED ON CUSTOMER DATA CHOY, PAN G 3624 §103 Final Rejection 42d Pending Sep 29, 2023
18137995 INTELLIGENT VIRTUAL ASSISTANT TRAINING THROUGH PHASED OBSERVATIONAL LEARNING TASKS TENGBUMROONG, NATHAN NARA 2654 §103 Non-Final OA 35d Pending Apr 21, 2023
17900037 SYSTEM AND METHOD AND APPARATUS FOR INTEGRATING CONVERSATIONAL SIGNALS INTO A DIALOG BECKER, TYLER JUSTIN 2657 §103 Non-Final OA 54d Pending Aug 31, 2022
17880154 REAL-TIME ACCOUNT ANALYTICS FOR DETECTING FRAUDULENT ACTIVITY KRAISINGER, EMILY MARIE 3626 §101 Final Rejection 48d Pending Aug 03, 2022
17873271 INFLUENCE SCORING FOR SEGMENT ANALYSIS SYSTEMS AND METHODS FEACHER, LORENA R 3625 §101 Final Rejection 72d Pending Jul 26, 2022
17683332 SYSTEMS AND METHODS OF UTILIZING MACHINE LEARNING COMPONENTS ACROSS MULTIPLE PLATFORMS PHUNG, QUOC LY PHU 2143 §103 Final Rejection 84d overdue Pending Feb 28, 2022
16244899 Systems And Methods For Remote Tracking And Replay Of User Interaction With A Webpage BURKE, TIONNA M 2178 §103 Non-Final OA 26d Pending Jan 10, 2019

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