Prosecution Insights
Prosecution Insights
Tech Center 3600 • Art Units: 3626 3629
This examiner grants 20% of resolved cases
| App # | Title | Status | Assignee |
|---|---|---|---|
| 18637163 | SYSTEMS AND METHODS FOR PROACTIVELY PROVIDING EMOTIONALLY INTELLIGENT INTERACTION GUIDANCE USING A MACHINE LEARNING FRAMEWORK | Non-Final OA | Wells Fargo Bank, N.A. |
| 18677717 | CUSTOMIZED ITEM SELF-RETURNS SYSTEM | Final Rejection | Walmart Apollo, LLC |
| 15353356 | APPARATUS, SYSTEM AND METHOD FOR PROVIDING A DESIGN FOR EXCELLENCE ENGINE | Non-Final OA | Jabil, Inc. |
| 18707449 | REAL-TIME MONITORING SYSTEM OF HOME APPLIANCES SOLD BY REGION AND METHOD FOR CONTROL THEREOF | Final Rejection | LG ELECTRONICS INC. |
| 18628920 | RETURN MANAGEMENT SERVICE | Non-Final OA | American Express Travel Related Services Company, Inc. |
| 18248178 | ANSWERING SYSTEM, TERMINAL DEVICE, ANSWERING METHOD, AND RECORDING MEDIUM | Final Rejection | Panasonic Intellectual Property Management Co., Ltd. |
| 17977244 | SIMULATING OPERATION OF THE PREMISES SECURITY SYSTEM | Non-Final OA | The ADT Security Corporation |
| 18678847 | INFORMATION PROCESSING APPARATUS | Final Rejection | TOYOTA JIDOSHA KABUSHIKI KAISHA |
| 18425304 | INFORMATION PROCESSING APPARATUS, INFORMATION PROCESSING METHOD, AND NON-TRANSITORY STORAGE MEDIUM | Final Rejection | TOYOTA JIDOSHA KABUSHIKI KAISHA |
| 18647421 | AI ENHANCED CUSTOMER SUPPORT AUTOMATION | Non-Final OA | International Business Machines Corporation |
| 18342589 | DOMAIN ADAPTION FOR SERVICE REQUESTS USING A GENERATIVE ADVERSARIAL NETWORK | Non-Final OA | Oracle International Corporation |
| 18177133 | RECYCLING WORK SUPPORT SYSTEM | Non-Final OA | HONDA MOTOR CO., LTD. |
| 19078758 | VAPING POLICY ALERT SYSTEM AND METHOD | Non-Final OA | Nicoventures Trading Limited |
| 18072195 | CHANNEL RECOMMENDATIONS USING MACHINE LEARNING | Non-Final OA | Salesforce, Inc. |
| 18486196 | TROUBLESHOOTING SUPPORT APPARATUS, METHOD, AND NON-TRANSITORY COMPUTER READABLE MEDIUM | Final Rejection | KABUSHIKI KAISHA TOSHIBA |
| 17722075 | REGULATORY OBLIGATION IDENTIFIER | Non-Final OA | PricewaterhouseCoopers LLP |
| 18770094 | CONFIGURING SERVICE CONSOLES BASED ON SERVICE FEATURE TEMPLATES USING A DATABASE SYSTEM | Final Rejection | salesforce.com, inc. |
| 17709433 | BUSINESS DATA COURSE MANAGEMENT SYSTEM AND BUSINESS DATA COURSE MANAGEMENT METHOD THEREOF | Final Rejection | DATA SYSTEMS CONSULTING CO., LTD. |
| 17656342 | PREDICTIVE CASE SOLVABILITY SCORE SYSTEM WITH ACTION RECOMMENDATIONS BASED ON DETECTED TRENDS | Non-Final OA | MOTOROLA SOLUTIONS, INC. |
| 17892299 | SYSTEMS AND METHODS FOR MANAGING SOFTWARE PROVISIONING BASED ON CONTRACTS | Non-Final OA | Acronis International GmbH |
| 18625207 | METHOD, DEVICE, EQUIPMENT AND STORAGE MEDIUM FOR ACCOUNTING PRODUCT CARBON FOOTPRINT BASED ON ICM | Non-Final OA | HUNAN BRUNP RECYCLING TECHNOLOGY CO., LTD. |
| 18232505 | Systems and Methods for Improving Customer Satisfaction Post-Sale | Final Rejection | Magnify Technologies Inc. |
| 18107293 | METHOD AND SYSTEM FOR AUTOMATED COLLECTIBLE OBJECT GRADING, LABELING, AND ENCAPSULATING | Final Rejection | AGS, Inc. |
| 18053634 | CONTACT VERIFICATION AND NON-REPUDIATION SYSTEM | Final Rejection | INCONTACT INC. |
| 17127784 | METHODS FOR AUTOMATED PREDICTIVE MODELING TO ASSESS CUSTOMER CONFIDENCE AND DEVICES THEREOF | Non-Final OA | Orolia USA Inc. |
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