DETAILED ACTION
Status of Claims
This action is in reply to amendment and response filed on 7/3/25 and IDS filed 9/8/25. Claims 1, 19 and 20 were amended. Claims 1-4 and 7-20 are pending and examined.
Information Disclosure Statement
The information disclosure statement (IDS) were submitted on 9/8/25. The submission is in compliance with the provisions of 37 CFR 1.97. Accordingly, the information disclosure statement was considered by the examiner.
Response to Arguments
101: The Applicant’s amendments and arguments have been fully considered but are not persuasive.
The Applicant essentially argues that the amended claims do not recite an abstract idea.
The Examiner disagrees.
The Applicant’s arguments are moot because of the claims were amended substantively. Per example, amended claim 1 recites “in response to the primary data center developing a fault, changing a state of the secondary data center from an offline state to an online state in which the secondary data center is providing the accounting system in the cloud computing environment, and changing a state of the primary data center to an offline state” which is an additional element that necessitates reconsideration of the claims.
As such, an updated rejection is provided that addresses the amended claims.
Claim Rejections - 35 USC § 101
35 U.S.C. 101 reads as follows:
Whoever invents or discovers any new and useful process, machine, manufacture, or composition of matter, or any new and useful improvement thereof, may obtain a patent therefor, subject to the conditions and requirements of this title.
Claims 1-4 and 7-20 are rejected under 35 U.S.C. 101 because the claimed invention is directed to an abstract idea without significantly more.
In the instant case, claims 1-4 and 7-18 are directed to a process, claim 19 is directed to an article of manufacture and claim 20 is directed to an apparatus.
When analyzed under prong one of step 2A, see MPEP 2106.04(a), claim 1 recites an abstract idea, specifically, forecasting cash flow which is a form of organizing human activity (e.g.: commercial or legal interactions), see MPEP 2106.04(a)(2)(II). Specifically, the claim recites:
…;
…;
…;
receiving, […], a forecast period;
…;
determining, from the accounting data, a dataset of transactions occurring during a first time period;
determining a subset of related transactions from the dataset of transactions, where each transaction in the subset of related transactions shares at least one common attribute;
filtering the subset of related transactions based on at least one filtering criteria;
selecting a first transaction interval pattern, the first transaction interval pattern defining a first time interval between transaction dates;
selecting a first clustering criteria;
based on the first transaction interval pattern and the first clustering criteria, identifying a first cluster of transactions from the subset of related transactions;
…, wherein the viability check determines whether the transactions making up the first cluster are likely to be recurring transactions having the first transaction interval pattern;
determining that the first cluster passes the viability check;
in response to the first cluster passing the viability check, determining that the first cluster is a first viable cluster;
selecting one or more of:
a second clustering criteria, the second clustering criteria being more lenient than the first clustering criteria; or
a second transaction interval pattern, the second transaction interval pattern defining a second time interval between transaction dates being longer in duration than the first time interval;
based on (i) the first transaction interval pattern and the second clustering criteria and/or (ii) the second transaction interval pattern and the first clustering criteria, identifying a second cluster of transactions from the subset of related transactions that have not already been determined to make up a viable cluster;
…, wherein the viability check determines whether the transactions making up the second cluster are likely to be recurring transactions having the second transaction interval pattern,
wherein […] one or more of: checking a recency of a latest transaction in the cluster, checking an extent to which individual transaction intervals of the cluster match a determined pattern, checking a number of unique transactions in the cluster; or …;
determining that the second cluster passes the viability check;
in response to the second cluster passing the viability check, determining a second viable cluster;
generating a model of periodic transactions based on the first viable cluster and the second viable cluster, the model including: (i) a first interval related to the first transaction interval pattern or (ii) the first interval and a second interval related to the second transaction interval pattern, and a common attribute based on the at least one common attribute;
using the model of periodic transactions to predict at least one future recurring transaction having an interval related to the first or second transaction interval pattern and a common attribute based on the at least one common attribute;
based at least on the predicted at least one future recurring transaction, determining a cash flow forecast for the entity over the forecast period;
…
Additionally, “generating a model of periodic transactions …, the model including” represents the mathematical concept of creating and using a model, see MPEP 2106.04(a)(2)(I), and it has been held that merely adding one abstract idea (math) to another abstract idea (forecasting cash flow) does not provide a practical application (RecogniCorp, LLC v. Nintendo Co., 855 F.3d 1322, 1327, 122 USPQ2d 1377 (Fed. Cir. 2017)).
When analyzed under prong 2 of step 2A, see MPEP 2106.04(d), claim 1 includes additional elements. The additional elements are:
“providing an accounting system in a cloud computing environment, the cloud computing environment providing the accounting system by a primary data center in an online state and comprising one or more pods, each pod comprising processor hardware and memory hardware and including one or more application server virtual machines that are specific to the pod, and in case of a fault in the primary data center, the cloud computing environment providing the accounting system by a secondary data center in an online state, the secondary data center comprising one or more pods to which the one or more pods of the primary data center are replicated, respectively”,
“in response to the primary data center developing a fault, changing a state of the secondary data center from an offline state to an online state in which the secondary data center is providing the accounting system in the cloud computing environment, and changing a state of the primary data center to an offline state”,
“presenting a user interface via a display device corresponding to a user account of the accounting system, the user interface comprising a forecast period selection element and a cash flow display element”,
“[…], via the user interface and based on a user interaction with the forecast period selection element, […]”,
“accessing, by one or more pods of the cloud computing environment and via a network connection, accounting data stored on a database”,
“performing a viability check on the first cluster, […]”,
“performing a viability check on the second cluster, […]”
“[wherein] performing the viability check on a cluster, the cluster being the first cluster or the second cluster, comprises […] performing an interval check”,
“presenting, via the cash flow display element of the user interface, a graphical representation of the cash flow forecast for the entity over the forecast period”.
The additional elements represent use of a computer as a tool to perform the abstract idea, see MPEP 2106.05(f), and/or do no more than link the use of the abstract idea to a particular technological environment or field of use, see MPEP 2106.05(h), and therefore, do not integrate the abstract idea of forecasting cash flow by creating and using a model into a practical application, see MPEP 2106.04(d).
With respect to “providing an accounting system in a cloud computing environment, the cloud computing environment providing the accounting system by a primary data center in an online state and comprising one or more pods, each pod comprising processor hardware and memory hardware and including one or more application server virtual machines that are specific to the pod, and in case of a fault in the primary data center, the cloud computing environment providing the accounting system by a secondary data center in an online state, the secondary data center comprising one or more pods to which the one or more pods of the primary data center are replicated, respectively”, it merely describes automation or implementation of the abstract idea and, therefore, is not sufficient to provide a practical application (MPEP 2106.05(a & f)). Furthermore, it does no more than provide a particular technological environment or field of use, see MPEP 2106.05(h).
With respect to “in response to the primary data center developing a fault, changing a state of the secondary data center from an offline state to an online state in which the secondary data center is providing the accounting system in the cloud computing environment, and changing a state of the primary data center to an offline state”, it merely describes automation or implementation of the abstract idea and, therefore, is not sufficient to provide a practical application (MPEP 2106.05(a & f)). Furthermore, it does no more than provide a particular technological environment or field of use, see MPEP 2106.05(h).
With respect to “presenting a user interface via a display device corresponding to a user account of the accounting system, the user interface comprising a forecast period selection element and a cash flow display element”, this is no more than displaying information such as the forecast period selection information and the cash flow information and it has been held that using a computer to perform an economic or other task does not provide a practical application (MPEP 2106.05(f)(2)). Furthermore, it merely describes automation or implementation of the abstract idea and, therefore, is not sufficient to provide a practical application (MPEP 2106.05(a & f)).
With respect to “accessing, by one or more pods of the cloud computing environment and via a network connection, accounting data stored on a database”, this is no more than receiving information such as the accounting information and it has been held that using a computer to perform an economic or other task does not provide a practical application (MPEP 2106.05(f)(2)).
With respect to “performing a viability check on the first cluster”, the claim lacks technological details on what “performing a viability check on the first cluster” comprises, and as a result, it is no more than “apply it” (MPEP 2106.05(f)(1)).
With respect to “performing a viability check on the second cluster”, the claim lacks technological details on what “performing a viability check on the second cluster” comprises, and as a result, it is no more than “apply it” (MPEP 2106.05(f)(1)).
With respect to “] performing the viability check on a cluster, the cluster being the first cluster or the second cluster, comprises […] performing an interval check”, the claim lacks technological details on what “performing an interval check” comprises, and as a result, it is no more than “apply it” (MPEP 2106.05(f)(1)).
With respect to “presenting, via the cash flow display element of the user interface, a graphical representation of the cash flow forecast for the entity over the forecast period”, this is no more than displaying information such as the cash flow forecast and it has been held that using a computer to perform an economic or other task does not provide a practical application (MPEP 2106.05(f)(2)).
When analyzed under step 2B, see MPEP 2106.05, the claim does not include additional elements that are sufficient to amount to significantly more than the judicial exception, itself because the additional elements do no more than automate or implement forecasting cash flow by creating and using a model and do not improve computer functionality or improve another technology or related technical field, see MPEP 2106.05(a).
As to claim 20, the claim also recites the abstract idea of forecasting cash flow by creating and using a model, see MPEP 2106.04(a)(2)(I, II). The claim recites the additional elements of:
a “system […], the system comprising”,
“a cloud computing environment providing an accounting system, the cloud computing environment providing the accounting system by a primary data center in an online state and comprising one or more pods, each pod comprising processor hardware and memory hardware and including one or more application server virtual machines that are specific to the pod, and in case of a fault in the primary data center, the cloud computing environment providing the accounting system by a secondary data center in an online state, the secondary data center comprising one or more pods to which the one or more pods of the primary data center are replicated, respectively, wherein at least one of the pods at the primary data center and at least one of the pods at the secondary data center comprise instructions that cause the system to”,
“in response to the primary data center developing a fault, change a state of the secondary data center from an offline state to an online state in which the secondary data center is providing the accounting system in the cloud computing environment, and change a state of the primary data center to an offline state”,
“present a user interface via a display device corresponding to a user account of the accounting system, the user interface comprising a forecast period selection element and a cash flow display element”,
“[…], via the user interface and based on a user interaction with the forecast period selection element, […]”,
“access, by one or more pods of the cloud computing environment and via a network connection, accounting data stored on a database”,
“perform a viability check on the first cluster, […]”,
“perform a viability check on the second cluster, […]”
“[wherein] to perform the viability check on a cluster, the cluster being the first cluster or the second cluster, comprises to perform one or more of […] to perform an interval check”,
“present, via the cash flow display element of the user interface, a graphical representation of the cash flow forecast for the entity over the forecast period”.
The additional elements represent use of a computer as a tool to perform the abstract idea, see MPEP 2106.05(f), and/or do no more than link the use of the abstract idea to a particular technological environment or field of use, see MPEP 2106.05(h), and therefore, do not integrate the abstract idea of forecasting cash flow by creating and using a model into a practical application, see MPEP 2106.04(d).
With respect to “a cloud computing environment providing an accounting system, the cloud computing environment providing the accounting system by a primary data center in an online state and comprising one or more pods, each pod comprising processor hardware and memory hardware and including one or more application server virtual machines that are specific to the pod, and in case of a fault in the primary data center, the cloud computing environment providing the accounting system by a secondary data center in an online state, the secondary data center comprising one or more pods to which the one or more pods of the primary data center are replicated, respectively, wherein at least one of the pods at the primary data center and at least one of the pods at the secondary data center comprise instructions that cause the system to”, it merely describes automation or implementation of the abstract idea and, therefore, is not sufficient to provide a practical application (MPEP 2106.05(a & f)). Furthermore, it does no more than provide a particular technological environment or field of use, see MPEP 2106.05(h).
With respect to “in response to the primary data center developing a fault, change a state of the secondary data center from an offline state to an online state in which the secondary data center is providing the accounting system in the cloud computing environment, and change a state of the primary data center to an offline state”, it merely describes automation or implementation of the abstract idea and, therefore, is not sufficient to provide a practical application (MPEP 2106.05(a & f)). Furthermore, it does no more than provide a particular technological environment or field of use, see MPEP 2106.05(h).
With respect to “present a user interface via a display device corresponding to a user account of the accounting system, the user interface comprising a forecast period selection element and a cash flow display element”, this is no more than displaying information such as the forecast period selection information and the cash flow information and it has been held that using a computer to perform an economic or other task does not provide a practical application (MPEP 2106.05(f)(2)). Furthermore, it merely describes automation or implementation of the abstract idea and, therefore, is not sufficient to provide a practical application (MPEP 2106.05(a & f)).
With respect to “access, by one or more pods of the cloud computing environment and via a network connection, accounting data stored on a database”, this is no more than receiving information such as the accounting information and it has been held that using a computer to perform an economic or other task does not provide a practical application (MPEP 2106.05(f)(2)).
With respect to “perform a viability check on the first cluster”, the claim lacks technological details on what “perform a viability check on the first cluster” comprises, and as a result, it is no more than “apply it” (MPEP 2106.05(f)(1)).
With respect to “perform a viability check on the second cluster”, the claim lacks technological details on what “perform a viability check on the second cluster” comprises, and as a result, it is no more than “apply it” (MPEP 2106.05(f)(1)).
With respect to “perform the viability check on a cluster, the cluster being the first cluster or the second cluster, comprises to perform one or more of […] perform an interval check”, the claim lacks technological details on what “perform an interval check” comprises, and as a result, it is no more than “apply it” (MPEP 2106.05(f)(1)).
With respect to “present, via the cash flow display element of the user interface, a graphical representation of the cash flow forecast for the entity over the forecast period”, this is no more than displaying information such as the cash flow forecast and it has been held that using a computer to perform an economic or other task does not provide a practical application (MPEP 2106.05(f)(2)).
When analyzed under step 2B, see MPEP 2106.05, the claim does not include additional elements that are sufficient to amount to significantly more than the judicial exception, itself because the additional elements do no more than automate or implement forecasting cash flow by creating and using a model and do not improve computer functionality or improve another technology or related technical field, see MPEP 2106.05(a).
As to claim 19, the claim also recites the abstract idea of forecasting cash flow by creating and using a model, see MPEP 2106.04(a)(2)(I, II). The claim recites the additional elements of:
a “computer-readable medium storing executable instructions which, when executed by a processor, perform operations comprising”,
“providing an accounting system in a cloud computing environment, the cloud computing environment providing the accounting system by a primary data center in an online state and comprising one or more pods, each pod comprising processor hardware and memory hardware and including one or more application server virtual machines that are specific to the pod, and in case of a fault in the primary data center, the cloud computing environment providing the accounting system by a secondary data center in an online state, the secondary data center comprising one or more pods to which the one or more pods of the primary data center are replicated, respectively”,
“in response to the primary data center developing a fault, changing a state of the secondary data center from an offline state to an online state in which the secondary data center is providing the accounting system in the cloud computing environment, and changing a state of the primary data center to an offline state”,
“presenting a user interface via a display device corresponding to a user account of the accounting system, the user interface comprising a forecast period selection element and a cash flow display element”,
“[…], via the user interface and based on a user interaction with the forecast period selection element, […]”,
“accessing, by one or more pods of the cloud computing environment and via a network connection, accounting data stored on a database”,
“performing a viability check on the first cluster, […]”,
“performing a viability check on the second cluster, […]”
“[wherein] performing the viability check on a cluster, the cluster being the first cluster or the second cluster, comprises […] performing an interval check”,
“presenting, via the cash flow display element of the user interface, a graphical representation of the cash flow forecast for the entity over the forecast period”.
The additional elements represent use of a computer as a tool to perform the abstract idea, see MPEP 2106.05(f), and/or do no more than link the use of the abstract idea to a particular technological environment or field of use, see MPEP 2106.05(h), and therefore, do not integrate the abstract idea of forecasting cash flow by creating and using a model into a practical application, see MPEP 2106.04(d).
With respect to “providing an accounting system in a cloud computing environment, the cloud computing environment providing the accounting system by a primary data center in an online state and comprising one or more pods, each pod comprising processor hardware and memory hardware and including one or more application server virtual machines that are specific to the pod, and in case of a fault in the primary data center, the cloud computing environment providing the accounting system by a secondary data center in an online state, the secondary data center comprising one or more pods to which the one or more pods of the primary data center are replicated, respectively”, it merely describes automation or implementation of the abstract idea and, therefore, is not sufficient to provide a practical application (MPEP 2106.05(a & f)). Furthermore, it does no more than provide a particular technological environment or field of use, see MPEP 2106.05(h).
With respect to “in response to the primary data center developing a fault, changing a state of the secondary data center from an offline state to an online state in which the secondary data center is providing the accounting system in the cloud computing environment, and changing a state of the primary data center to an offline state”, it merely describes automation or implementation of the abstract idea and, therefore, is not sufficient to provide a practical application (MPEP 2106.05(a & f)). Furthermore, it does no more than provide a particular technological environment or field of use, see MPEP 2106.05(h).
With respect to “presenting a user interface via a display device corresponding to a user account of the accounting system, the user interface comprising a forecast period selection element and a cash flow display element”, this is no more than displaying information such as the forecast period selection information and the cash flow information and it has been held that using a computer to perform an economic or other task does not provide a practical application (MPEP 2106.05(f)(2)). Furthermore, it merely describes automation or implementation of the abstract idea and, therefore, is not sufficient to provide a practical application (MPEP 2106.05(a & f)).
With respect to “accessing, by one or more pods of the cloud computing environment and via a network connection, accounting data stored on a database”, this is no more than receiving information such as the accounting information and it has been held that using a computer to perform an economic or other task does not provide a practical application (MPEP 2106.05(f)(2)).
With respect to “performing a viability check on the first cluster”, the claim lacks technological details on what “performing a viability check on the first cluster” comprises, and as a result, it is no more than “apply it” (MPEP 2106.05(f)(1)).
With respect to “performing a viability check on the second cluster”, the claim lacks technological details on what “performing a viability check on the second cluster” comprises, and as a result, it is no more than “apply it” (MPEP 2106.05(f)(1)).
With respect to “] performing the viability check on a cluster, the cluster being the first cluster or the second cluster, comprises […] performing an interval check”, the claim lacks technological details on what “performing an interval check” comprises, and as a result, it is no more than “apply it” (MPEP 2106.05(f)(1)).
With respect to “presenting, via the cash flow display element of the user interface, a graphical representation of the cash flow forecast for the entity over the forecast period”, this is no more than displaying information such as the cash flow forecast and it has been held that using a computer to perform an economic or other task does not provide a practical application (MPEP 2106.05(f)(2)).
When analyzed under step 2B, see MPEP 2106.05, the claim does not include additional elements that are sufficient to amount to significantly more than the judicial exception, itself because the additional elements do no more than automate or implement forecasting cash flow by creating and using a model and do not improve computer functionality or improve another technology or related technical field, see MPEP 2106.05(a).
Hence, claims 1, 19 and 20 are not patent eligible.
Dependent claim 2 recites “marking the transactions of the cluster as used”, and therefore further describes the abstract idea of forecasting cash flow by creating and using a model.
Dependent claim 3 recites “prior to identifying the first cluster, filtering the subset of related transactions based on at least one filtering criteria”, and therefore further describes the abstract idea of forecasting cash flow by creating and using a model.
Dependent claim 4 recites “where the filtering criteria is a minimum transaction amount”, and therefore further describes the abstract idea of forecasting cash flow by creating and using a model.
Dependent claim 7 recites “wherein checking the recency of the latest transaction in the cluster comprises determining the latest transaction in the cluster, determining a difference between a date of the latest transaction and a current date, and determining if the difference is less than a predetermined threshold, wherein where the difference is more than the predetermined threshold the cluster is determined to be unviable”, and therefore further describes the abstract idea of forecasting cash flow by creating and using a model.
Dependent claim 8 recites “wherein checking the extent to which the individual transaction intervals of the cluster match the determined pattern comprises”, “determining a median transaction interval, and comparing the median transaction interval with an interval related to a selected transaction interval pattern, wherein where the median transaction interval does not match the selected transaction interval pattern, the cluster is determined to be unviable”, and therefore further describes the abstract idea of forecasting cash flow by creating and using a model.
Dependent claim 9 recites “wherein the median transaction interval is a binned median transaction interval, and wherein the binned median transaction interval is calculated by”, “determining the individual transaction intervals by calculating a difference between each transaction and a next occurring transaction”, “rounding each individual transaction interval to a nearest multiple of the selected transaction interval pattern”, “counting a number of instances of each rounded transaction interval” and “determining the binned median transaction interval to be the rounded transaction interval with a highest count”, and therefore further describes the abstract idea of forecasting cash flow by creating and using a model.
Dependent claim 10 recites “wherein checking the number of unique transactions in the cluster comprises determining whether the number of transactions in the cluster is more than a predetermined threshold, wherein where the number of transactions in the cluster is less than the predetermined threshold the cluster is determined to be unviable”, and therefore further describes the abstract idea of forecasting cash flow by creating and using a model.
Dependent claim 11 recites “determining individual transaction intervals by calculating a difference between each transaction and a next occurring transaction” and “determining whether less than half of the individual transaction intervals are zero, wherein if more than half of rounded individual transaction intervals are zero the cluster is determined to be unviable”, and therefore further describes the abstract idea of forecasting cash flow by creating and using a model.
Dependent claim 12 recites “rounding each individual transaction interval to a nearest multiple of the selected transaction interval pattern before determining whether less than half of the individual transaction intervals are zero”, and therefore further describes the abstract idea of forecasting cash flow by creating and using a model.
Dependent claim 13 recites “wherein the common attribute is at least one of a common transacting entity; a common bank account name, number or type; a common transaction amount; a common contact name or contact identifier such as business registration number; or a common contact address”, and therefore further describes the abstract idea of forecasting cash flow by creating and using a model.
Dependent claim 14 recites “wherein the clustering criteria comprises at least one of a deviation from a selected interval pattern, a difference in transaction amount, and a minimum number of transactions to be clustered”, and therefore further describes the abstract idea of forecasting cash flow by creating and using a model.
Dependent claim 15 recites “wherein identifying the second cluster of transactions from the subset of related transactions based on the first transaction interval pattern comprises calculating an interval difference between at least one pair of transactions in the subset of related transactions”, and therefore further describes the abstract idea of forecasting cash flow by creating and using a model.
Dependent claim 16 recites “wherein calculating an interval difference comprises determining a difference in a day of a month on which the pair of transactions took place”, and therefore further describes the abstract idea of forecasting cash flow by creating and using a model.
Dependent claim 17 recites “wherein determining a difference comprises mapping days to a circle and determining a shortest number of steps between days corresponding to the pair of transactions”, and therefore further describes the abstract idea of forecasting cash flow by creating and using a model.
Dependent claim 18 recites “wherein calculating an interval difference comprises mapping a date of a transaction to a trigonometric function, and determining a difference in a trigonometric value corresponding to dates on which the pair of transactions took place”, and therefore further describes the abstract idea of forecasting cash flow by creating and using a model.
Conclusion
Reference made of record, not relied upon, pertinent to Applicant’s disclosure, includes US 20200410410 A1 (Tripathi) disclosing automated forecasting.
Applicant's amendment necessitated the new ground(s) of rejection presented in this Office action. Accordingly, THIS ACTION IS MADE FINAL. See MPEP § 706.07(a). Applicant is reminded of the extension of time policy as set forth in 37 CFR 1.136(a).
A shortened statutory period for reply to this final action is set to expire THREE MONTHS from the mailing date of this action. In the event a first reply is filed within TWO MONTHS of the mailing date of this final action and the advisory action is not mailed until after the end of the THREE-MONTH shortened statutory period, then the shortened statutory period will expire on the date the advisory action is mailed, and any nonprovisional extension fee (37 CFR 1.17(a)) pursuant to 37 CFR 1.136(a) will be calculated from the mailing date of the advisory action. In no event, however, will the statutory period for reply expire later than SIX MONTHS from the mailing date of this final action.
Any inquiry concerning this communication or earlier communications from the examiner should be directed to BROCK E TURK whose telephone number is (571)272-5626. The examiner can normally be reached Monday-Friday 9AM-5PM EST.
Examiner interviews are available via telephone, in-person, and video conferencing using a USPTO supplied web-based collaboration tool. To schedule an interview, applicant is encouraged to use the USPTO Automated Interview Request (AIR) at http://www.uspto.gov/interviewpractice.
If attempts to reach the examiner by telephone are unsuccessful, the examiner’s supervisor, Calvin Hewitt II can be reached at 571-272-6709. The fax phone number for the organization where this application or proceeding is assigned is 571-273-8300.
Information regarding the status of published or unpublished applications may be obtained from Patent Center. Unpublished application information in Patent Center is available to registered users. To file and manage patent submissions in Patent Center, visit: https://patentcenter.uspto.gov. Visit https://www.uspto.gov/patents/apply/patent-center for more information about Patent Center and https://www.uspto.gov/patents/docx for information about filing in DOCX format. For additional questions, contact the Electronic Business Center (EBC) at 866-217-9197 (toll-free). If you would like assistance from a USPTO Customer Service Representative, call 800-786-9199 (IN USA OR CANADA) or 571-272-1000.
/BROCK E TURK/Examiner, Art Unit 3692 /DAVID P SHARVIN/Primary Examiner, Art Unit 3692