Prosecution Insights
Last updated: September 27, 2026
Application No. 18/336,482

SYSTEM AND METHOD TO DISTRIBUTE INTERACTIVE MEDIA WITH LOW LATENCY FOR EFFICIENT CONTACT CENTER

Non-Final OA §112
Filed
Jun 16, 2023
Examiner
JACKSON, JAKIEDA R
Art Unit
2657
Tech Center
2600 — Communications
Assignee
Nice Ltd.
OA Round
3 (Non-Final)
74%
Grant Probability
Favorable
3-4
OA Rounds
0m
Est. Remaining
90%
With Interview

Examiner Intelligence

Grants 74% — above average
74%
Career Allowance Rate
682 granted / 920 resolved
+12.1% vs TC avg
Strong +16% interview lift
Without
With
+15.6%
Interview Lift
resolved cases with interview
Typical timeline
3y 0m
Avg Prosecution
43 currently pending
Career history
952
Total Applications
across all art units

Statute-Specific Performance

§101
27.2%
-12.8% vs TC avg
§103
42.3%
+2.3% vs TC avg
§102
20.8%
-19.2% vs TC avg
§112
2.8%
-37.2% vs TC avg
Black line = Tech Center average estimate • Based on career data from 920 resolved cases

Office Action

§112
DETAILED ACTION Notice of Pre-AIA or AIA Status The present application, filed on or after March 16, 2013, is being examined under the first inventor to file provisions of the AIA . Claim Rejections - 35 USC § 112 Claims 1, 10 and 16 are rejected under 35 U.S.C. 112(a) or 35 U.S.C. 112 (pre-AIA ), first paragraph, as failing to comply with the written description requirement. The claim(s) contains subject matter which was not described in the specification in such a way as to reasonably convey to one skilled in the relevant art that the inventor or a joint inventor, or for applications subject to pre-AIA 35 U.S.C. 112, the inventor(s), at the time the application was filed, had possession of the claimed invention. In particular, Applicants claim sequential translation of the audio interaction, however, such limitation is not specifically described in Applicants specification or drawings. Conclusion Any inquiry concerning this communication or earlier communications from the examiner should be directed to JAKIEDA R JACKSON whose telephone number is (571)272-7619. The examiner can normally be reached Mon - Fri 6:30a-2:30p. Examiner interviews are available via telephone, in-person, and video conferencing using a USPTO supplied web-based collaboration tool. To schedule an interview, applicant is encouraged to use the USPTO Automated Interview Request (AIR) at http://www.uspto.gov/interviewpractice. If attempts to reach the examiner by telephone are unsuccessful, the examiner’s supervisor, Daniel Washburn can be reached at 571.272.5551. The fax phone number for the organization where this application or proceeding is assigned is 571-273-8300. Information regarding the status of published or unpublished applications may be obtained from Patent Center. Unpublished application information in Patent Center is available to registered users. To file and manage patent submissions in Patent Center, visit: https://patentcenter.uspto.gov. Visit https://www.uspto.gov/patents/apply/patent-center for more information about Patent Center and https://www.uspto.gov/patents/docx for information about filing in DOCX format. For additional questions, contact the Electronic Business Center (EBC) at 866-217-9197 (toll-free). If you would like assistance from a USPTO Customer Service Representative, call 800-786-9199 (IN USA OR CANADA) or 571-272-1000. /JAKIEDA R JACKSON/Primary Examiner, Art Unit 2657
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Prosecution Timeline

Jun 16, 2023
Application Filed
Aug 27, 2025
Non-Final Rejection mailed — §112
Jan 21, 2026
Response Filed
Apr 07, 2026
Examiner Interview (Telephonic)
Apr 14, 2026
Final Rejection mailed — §112
Jul 07, 2026
Request for Continued Examination
Jul 10, 2026
Response after Non-Final Action
Jul 17, 2026
Non-Final Rejection mailed — §112 (current)

Precedent Cases

Applications granted by this same examiner with similar technology

Patent 12743584
GRAPH ACQUISITION METHOD AND OBJECT GROUP EXTRACTION MODEL TRAINING METHOD
2y 3m to grant Granted Sep 22, 2026
Patent 12725604
VIDEO SCENE DESCRIBER
2y 7m to grant Granted Sep 01, 2026
Patent 12725617
SELF-LEARNING END-TO-END AUTOMATIC SPEECH RECOGNITION
2y 11m to grant Granted Sep 01, 2026
Patent 12718798
ELECTRONIC DEVICE AND METHOD FOR CREATING CUSTOMIZED LANGUAGE MODEL
3y 6m to grant Granted Aug 25, 2026
Patent 12711328
SYSTEMS, METHODS, AND APPARATUS FOR SWITCHING BETWEEN AND DISPLAYING TRANSLATED TEXT AND TRANSCRIBED TEXT IN THE ORIGINAL SPOKEN LANGUAGE
4y 3m to grant Granted Aug 18, 2026
Study what changed to get past this examiner. Based on 5 most recent grants.

Strategy Recommendation AI-generated — please review before filing

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Prosecution Projections

3-4
Expected OA Rounds
74%
Grant Probability
90%
With Interview (+15.6%)
3y 0m (~0m remaining)
Median Time to Grant
High
PTA Risk
Based on 920 resolved cases by this examiner. Grant probability derived from career allowance rate.

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