DETAILED ACTION
Notice of Pre-AIA or AIA Status
The present application, filed on or after March 16, 2013, is being examined under the first inventor to file provisions of the AIA .
Claim Objections
Claims 1, 12, 14, 15 and 18 are objected to because of the following informalities:
(claim 1, line 1) “Harrowing robot” should be changed to “A harrowing robot”.
(claim 12, line 1) “The harrowing robot according to claim 11” should be changed to “The harrowing robot according to claim 10” to provide proper antecedent basis for the limitation “the sensing means”.
(claim 14, line 6) “the soil disengaging position” should be changed to “the second soil engaging position”.
(claim 14, lines 9-10) “a grader element” should be changed to “the grader element” since this limitation was already recited in line 2.
(claim 14, line 13) “rear wheel” should be changed to “a rear wheel”.
(claim 15, lines 1-2) “The harrowing robot according to claim 1” should be changed to “The harrowing robot according to claim 14” to provide proper antecedent basis for the limitation “the grader element”.
(claim 18, lines 2-3) “configured detecting” should be changed to “configured to detect”.
(claim 18, line 6) “obstacle avoidance system” should be changed to “the obstacle avoidance system” since this limitation was already recited in line 2.
Appropriate correction is required.
Claim Interpretation
The following is a quotation of 35 U.S.C. 112(f):
(f) Element in Claim for a Combination. – An element in a claim for a combination may be expressed as a means or step for performing a specified function without the recital of structure, material, or acts in support thereof, and such claim shall be construed to cover the corresponding structure, material, or acts described in the specification and equivalents thereof.
The following is a quotation of pre-AIA 35 U.S.C. 112, sixth paragraph:
An element in a claim for a combination may be expressed as a means or step for performing a specified function without the recital of structure, material, or acts in support thereof, and such claim shall be construed to cover the corresponding structure, material, or acts described in the specification and equivalents thereof.
The claims in this application are given their broadest reasonable interpretation using the plain meaning of the claim language in light of the specification as it would be understood by one of ordinary skill in the art. The broadest reasonable interpretation of a claim element (also commonly referred to as a claim limitation) is limited by the description in the specification when 35 U.S.C. 112(f) or pre-AIA 35 U.S.C. 112, sixth paragraph, is invoked.
As explained in MPEP § 2181, subsection I, claim limitations that meet the following three-prong test will be interpreted under 35 U.S.C. 112(f) or pre-AIA 35 U.S.C. 112, sixth paragraph:
(A) the claim limitation uses the term “means” or “step” or a term used as a substitute for “means” that is a generic placeholder (also called a nonce term or a non-structural term having no specific structural meaning) for performing the claimed function;
(B) the term “means” or “step” or the generic placeholder is modified by functional language, typically, but not always linked by the transition word “for” (e.g., “means for”) or another linking word or phrase, such as “configured to” or “so that”; and
(C) the term “means” or “step” or the generic placeholder is not modified by sufficient structure, material, or acts for performing the claimed function.
Use of the word “means” (or “step”) in a claim with functional language creates a rebuttable presumption that the claim limitation is to be treated in accordance with 35 U.S.C. 112(f) or pre-AIA 35 U.S.C. 112, sixth paragraph. The presumption that the claim limitation is interpreted under 35 U.S.C. 112(f) or pre-AIA 35 U.S.C. 112, sixth paragraph, is rebutted when the claim limitation recites sufficient structure, material, or acts to entirely perform the recited function.
Absence of the word “means” (or “step”) in a claim creates a rebuttable presumption that the claim limitation is not to be treated in accordance with 35 U.S.C. 112(f) or pre-AIA 35 U.S.C. 112, sixth paragraph. The presumption that the claim limitation is not interpreted under 35 U.S.C. 112(f) or pre-AIA 35 U.S.C. 112, sixth paragraph, is rebutted when the claim limitation recites function without reciting sufficient structure, material or acts to entirely perform the recited function.
Claim limitations in this application that use the word “means” (or “step”) are being interpreted under 35 U.S.C. 112(f) or pre-AIA 35 U.S.C. 112, sixth paragraph, except as otherwise indicated in an Office action. Conversely, claim limitations in this application that do not use the word “means” (or “step”) are not being interpreted under 35 U.S.C. 112(f) or pre-AIA 35 U.S.C. 112, sixth paragraph, except as otherwise indicated in an Office action.
This application includes one or more claim limitations that do not use the word “means,” but are nonetheless being interpreted under 35 U.S.C. 112(f) or pre-AIA 35 U.S.C. 112, sixth paragraph, because the claim limitation(s) uses a generic placeholder that is coupled with functional language without reciting sufficient structure to perform the recited function and the generic placeholder is not preceded by a structural modifier. Such claim limitation(s) is/are: “a breaking element configured to break up and/or soften” in claims 1, 20 and 21, and “a drive mechanism configured to move” in claims 1, 20 and 21.
Because this/these claim limitation(s) is/are being interpreted under 35 U.S.C. 112(f) or pre-AIA 35 U.S.C. 112, sixth paragraph, it/they is/are being interpreted to cover the corresponding structure described in the specification as performing the claimed function, and equivalents thereof.
If applicant does not intend to have this/these limitation(s) interpreted under 35 U.S.C. 112(f) or pre-AIA 35 U.S.C. 112, sixth paragraph, applicant may: (1) amend the claim limitation(s) to avoid it/them being interpreted under 35 U.S.C. 112(f) or pre-AIA 35 U.S.C. 112, sixth paragraph (e.g., by reciting sufficient structure to perform the claimed function); or (2) present a sufficient showing that the claim limitation(s) recite(s) sufficient structure to perform the claimed function so as to avoid it/them being interpreted under 35 U.S.C. 112(f) or pre-AIA 35 U.S.C. 112, sixth paragraph.
Claim Rejections - 35 USC § 112
The following is a quotation of 35 U.S.C. 112(b):
(b) CONCLUSION.—The specification shall conclude with one or more claims particularly pointing out and distinctly claiming the subject matter which the inventor or a joint inventor regards as the invention.
The following is a quotation of 35 U.S.C. 112 (pre-AIA ), second paragraph:
The specification shall conclude with one or more claims particularly pointing out and distinctly claiming the subject matter which the applicant regards as his invention.
Claims 15, 16, 18 and 19 are rejected under 35 U.S.C. 112(b) or 35 U.S.C. 112 (pre-AIA ), second paragraph, as being indefinite for failing to particularly point out and distinctly claim the subject matter which the inventor or a joint inventor (or for applications subject to pre-AIA 35 U.S.C. 112, the applicant), regards as the invention.
Regarding claim 15, the phrase "preferably" renders the claim indefinite because it is unclear whether the limitation(s) following the phrase are part of the claimed invention. See MPEP § 2173.05(d).
Claim 16 recites the limitations "the front part” and “the rear part” in lines 2-3. There is insufficient antecedent basis for this limitation in the claim. It appears that claim 16 needs to be dependent upon claim 15 to provide proper antecedent basis for these limitations, while also being dependent upon claim 3 to provide proper antecedent basis for the limitation “the at least one operating parameter”. Clarification is needed.
Regarding claim 18, the phrase "preferably" renders the claim indefinite because it is unclear whether the limitation(s) following the phrase are part of the claimed invention. See MPEP § 2173.05(d).
Regarding claim 19, the phrase "preferably" renders the claim indefinite because it is unclear whether the limitation(s) following the phrase are part of the claimed invention. See MPEP § 2173.05(d).
Claim Rejections - 35 USC § 102
In the event the determination of the status of the application as subject to AIA 35 U.S.C. 102 and 103 (or as subject to pre-AIA 35 U.S.C. 102 and 103) is incorrect, any correction of the statutory basis (i.e., changing from AIA to pre-AIA ) for the rejection will not be considered a new ground of rejection if the prior art relied upon, and the rationale supporting the rejection, would be the same under either status.
The following is a quotation of the appropriate paragraphs of 35 U.S.C. 102 that form the basis for the rejections under this section made in this Office action:
A person shall be entitled to a patent unless –
(a)(1) the claimed invention was patented, described in a printed publication, or in public use, on sale, or otherwise available to the public before the effective filing date of the claimed invention.
Claims 1-10, 12, 13 and 17-21 are rejected under 35 U.S.C. 102(a)(1) as being anticipated by Pechstein (DE 202017102272).
As concerns claims 1, 2, 20 and 21, Pechstein shows a harrowing robot (100) for harrowing a soil of an indoor or outdoor animal or sport arena, comprising: a harrowing mechanism (Fig. 1 & 2), comprising: a breaking element (130, 132) configured to break up and/or soften the soil, a drive mechanism (139) configured to move the breaking element between a plurality of positions comprising at least: a first soil engaging position (a first lowered position) wherein the breaking element is configured to be at a first breaking depth in the soil, and a second soil engaging position (a second lowered position) wherein the breaking element is configured to be at a second breaking depth in the soil, wherein the first breaking depth differs from the second breaking depth, a control unit (116) configured to control the drive mechanism for moving the breaking element between said plurality of positions, wherein the control unit is configured to determine a desired breaking depth for the breaking element and select a position of the breaking element among the plurality of positions based on said desired breaking depth (The invention has as its object to provide an automated device for processing the bottom of a riding area. The riding terrain preparation device according to the invention is designed to prepare a riding area and comprises an energy store, a traction motor, a position determination device, a control device and a soil tillage device. The traction motor is adapted to drive the riding terrain conditioning apparatus to move on the riding area. The traction motor is powered by the energy storage with energy. The traction motor may drive at least one wheel of the riding terrain conditioning apparatus. The riding terrain conditioning device may include at least three wheels, wherein two wheels are each driven by a traction motor. A non-driven wheel of the riding terrain conditioning device may be pivotable to steer the riding terrain preparation device. The position determination device is designed to determine the actual position of the riding terrain preparation device relative to a reference position. The control device is designed to control the traction motor as a function of the actual position. The tilling device is driven by an actuator and is designed to machine the floor of the riding area. The reference position may be any position on the riding area or on the riding area. The reference position may be, for example, the boundary of the riding area. For example, the reference position may be a position on the gang or fence of the riding area, for example in a riding hall or an outdoor riding area. The riding terrain preparation device comprises a tilling device with at least one tool which projects into the bottom of the riding area and is adapted to machine the floor of the riding area. As a result, the quality of the treatment of the soil can be increased. Due to the control device, the traction motor and the energy storage device, the riding terrain preparation device is capable of autonomously processing the riding area. The at least one tool may have a plurality of prongs, for example a row of prongs, which projects into the ground. The at least one tool can be driven by an actuator. This can improve the working of the soil. The tilling device may have at least one rotor on which a tool is arranged, which engages in the bottom of the riding area. Due to the forward movement of the riding terrain preparation device and the simultaneous rotating processing of the soil is a thorough and reproducible preparation of the soil. The rotor can rotate in the horizontal plane. In one embodiment, the rotor may have a plurality of horizontally extending arms, on each of which at least one tool is arranged, which extends into the bottom of the riding area. Due to the large number of tools rotating about a vertical axis, the soil is treated even more thoroughly. The tool may have a harrow, a tine and / or a double tine. The soil tillage implement may include two counter rotating rotors that rotate in the horizontal plane and overlap their working areas. Each rotor may have a plurality of arms. In a partial area, for example in the middle of the riding area preparation device, the area overlapped by the arms of each of the rotors overlaps. The arms of the two rotors mesh with each other without touching. As a result, the treatment of the soil can be improved again. Generally, that is, ever more arms are provided on the rotor, the more thorough the preparation of the soil. The riding terrain preparation device may include a lifting device configured to raise or lower the ground handling device relative to the wheels of the riding terrain conditioning device. The lifting device has no hydraulic components but only an electric drive. The electric drive can be coupled to a spindle. This avoids leakage of oil and contamination of the floor of the riding area. The position-determining device may have a measuring device which measures the distance from the actual position of the riding terrain preparation device for limiting the riding area. The position determination device may include a plurality of measuring devices on different sides of the riding terrain preparation device to determine the distance to the boundary of the riding area from a plurality of sides of the riding terrain preparation device. In one embodiment, the measuring device may comprise optical means to determine the distance to the boundary of the riding area. Preferably, the optical means are a so-called laser scanner. This makes it easy and reliable to determine the position of the riding terrain preparation device on the riding area. The control device can be designed to determine the actual distance of the riding terrain preparation device from the boundary of the riding area by means of the position determination device and to control the at least one traction motor so that the riding terrain preparation device during the preparation of the bottom of the riding area in tracks and / or parallel moved to the limit of the riding area. As a result, deterministic paths can be used, so that the riding area is prepared in as short a time as possible. In one embodiment, the riding terrain preparation device may include at least one actively steerable wheel. In another embodiment, the riding terrain preparation device may include a plurality of driven wheels and no steerable wheel may be provided. In this embodiment, at least one non-driven wheel may be provided which is pivotable. The control device can drive the at least two traction motors, each driving a wheel in the sense of an electronic differential to allow cornering.).
As concerns claim 3, Pechstein shows wherein the control unit (116) is configured to determine the desired breaking depth based on at least one operating parameter (The invention has as its object to provide an automated device for processing the bottom of a riding area. See full explanation above).
As concerns claim 4, Pechstein shows wherein said operating parameter relates to a traction of the breaking element (The invention has as its object to provide an automated device for processing the bottom of a riding area. See full explanation above).
As concerns claim 5, Pechstein shows a propulsion motor (110, 112) configured to move the harrowing robot over the soil using a propulsion force, wherein the at least one operating parameter includes a current in a propulsion motor (The invention has as its object to provide an automated device for processing the bottom of a riding area. See full explanation above).
As concerns claim 6, Pechstein shows wherein the at least one operating parameter includes a slip of at least one wheel (The invention has as its object to provide an automated device for processing the bottom of a riding area. See full explanation above).
As concerns claim 7, Pechstein shows wherein the at least one operating parameter includes weather information (The invention has as its object to provide an automated device for processing the bottom of a riding area. See full explanation above).
As concerns claim 8, Pechstein shows a location system configured to determine a location of harrowing robot, wherein the at least one operating parameter includes the location of the harrowing robot (The invention has as its object to provide an automated device for processing the bottom of a riding area. The riding terrain preparation device according to the invention is designed to prepare a riding area and comprises an energy store, a traction motor, a position determination device, a control device and a soil tillage device. The position determination device is designed to determine the actual position of the riding terrain preparation device relative to a reference position. The control device is designed to control the traction motor as a function of the actual position. The reference position may be any position on the riding area or on the riding area. The reference position may be, for example, the boundary of the riding area. For example, the reference position may be a position on the gang or fence of the riding area, for example in a riding hall or an outdoor riding area. The position-determining device may have a measuring device which measures the distance from the actual position of the riding terrain preparation device for limiting the riding area. The position determination device may include a plurality of measuring devices on different sides of the riding terrain preparation device to determine the distance to the boundary of the riding area from a plurality of sides of the riding terrain preparation device. In one embodiment, the measuring device may comprise optical means to determine the distance to the boundary of the riding area. Preferably, the optical means are a so-called laser scanner. This makes it easy and reliable to determine the position of the riding terrain preparation device on the riding area. The control device can be designed to determine the actual distance of the riding terrain preparation device from the boundary of the riding area by means of the position determination device and to control the at least one traction motor so that the riding terrain preparation device during the preparation of the bottom of the riding area in tracks and / or parallel moved to the limit of the riding area. As a result, deterministic paths can be used, so that the riding area is prepared in as short a time as possible.).
As concerns claim 9, Pechstein shows wherein the at least one operating parameter includes a current in the drive mechanism (The invention has as its object to provide an automated device for processing the bottom of a riding area. See full explanation above).
As concerns claim 10, Pechstein shows wherein the control unit is configured to control the position of the breaking element among the plurality of positions based on a soil roughness and/or density of the soil into which the breaking element engages, and wherein the harrowing robot further comprises a sensing means for sensing the soil roughness and/or density based on which the control unit controls the position of the breaking element among the plurality of positions (The invention has as its object to provide an automated device for processing the bottom of a riding area. See full explanation above).
As concerns claim 12, Pechstein shows a propulsion motor (110, 112) configured to move the harrowing robot over the soil using a propulsion force, wherein the sensing means senses the soil roughness and/or density based on the propulsion force necessary to move the harrowing robot (The invention has as its object to provide an automated device for processing the bottom of a riding area. See full explanation above).
As concerns claim 13, Pechstein shows wherein the control unit comprises a wireless communication terminal configured to receive wirelessly a position control signal, wherein the control unit is configured to control the position of the breaking element among the plurality of positions based on the received position control signal (The invention has as its object to provide an automated device for processing the bottom of a riding area. See full explanation above).
As concerns claim 17, Pechstein shows a propulsion motor (110, 112) configured to move the harrowing robot over the soil in a driving direction using a propulsion force, and a steering mechanism (106) configured to change the driving direction, wherein the control unit is configured to autonomously drive the harrowing robot by controlling the propulsion force and the driving direction (The invention has as its object to provide an automated device for processing the bottom of a riding area. See full explanation above).
As concerns claim 18, Pechstein shows an obstacle avoidance system comprising at least a first sensor configured to detect an obstacle and configured to generate a first sensor signal, wherein the control unit is configured to control the propulsion force and/or the driving direction based on the first sensor signal, wherein the obstacle avoidance system further comprises at least a second sensor for detecting an obstacle and configured to generate a second sensor signal, wherein the control unit is configured to control the propulsion force and the driving direction based on the second sensor signal (The invention has as its object to provide an automated device for processing the bottom of a riding area. The position determination device is designed to determine the actual position of the riding terrain preparation device relative to a reference position. The control device is designed to control the traction motor as a function of the actual position. The position-determining device may have a measuring device which measures the distance from the actual position of the riding terrain preparation device for limiting the riding area. The position determination device may include a plurality of measuring devices on different sides of the riding terrain preparation device to determine the distance to the boundary of the riding area from a plurality of sides of the riding terrain preparation device. In one embodiment, the measuring device may comprise optical means to determine the distance to the boundary of the riding area. Preferably, the optical means are a so-called laser scanner. This makes it easy and reliable to determine the position of the riding terrain preparation device on the riding area. The control device can be designed to determine the actual distance of the riding terrain preparation device from the boundary of the riding area by means of the position determination device and to control the at least one traction motor so that the riding terrain preparation device during the preparation of the bottom of the riding area in tracks and / or parallel moved to the limit of the riding area. As a result, deterministic paths can be used, so that the riding area is prepared in as short a time as possible.).
As concerns claim 19, Pechstein shows wherein the first sensor applies a wave-based sensing technique, and wherein the second sensor is a camera (The invention has as its object to provide an automated device for processing the bottom of a riding area. The position determination device is designed to determine the actual position of the riding terrain preparation device relative to a reference position. The control device is designed to control the traction motor as a function of the actual position. The position-determining device may have a measuring device which measures the distance from the actual position of the riding terrain preparation device for limiting the riding area. The position determination device may include a plurality of measuring devices on different sides of the riding terrain preparation device to determine the distance to the boundary of the riding area from a plurality of sides of the riding terrain preparation device. In one embodiment, the measuring device may comprise optical means to determine the distance to the boundary of the riding area. Preferably, the optical means are a so-called laser scanner. This makes it easy and reliable to determine the position of the riding terrain preparation device on the riding area. The control device can be designed to determine the actual distance of the riding terrain preparation device from the boundary of the riding area by means of the position determination device and to control the at least one traction motor so that the riding terrain preparation device during the preparation of the bottom of the riding area in tracks and / or parallel moved to the limit of the riding area. As a result, deterministic paths can be used, so that the riding area is prepared in as short a time as possible.).
Claim Rejections - 35 USC § 103
In the event the determination of the status of the application as subject to AIA 35 U.S.C. 102 and 103 (or as subject to pre-AIA 35 U.S.C. 102 and 103) is incorrect, any correction of the statutory basis (i.e., changing from AIA to pre-AIA ) for the rejection will not be considered a new ground of rejection if the prior art relied upon, and the rationale supporting the rejection, would be the same under either status.
The following is a quotation of 35 U.S.C. 103 which forms the basis for all obviousness rejections set forth in this Office action:
A patent for a claimed invention may not be obtained, notwithstanding that the claimed invention is not identically disclosed as set forth in section 102, if the differences between the claimed invention and the prior art are such that the claimed invention as a whole would have been obvious before the effective filing date of the claimed invention to a person having ordinary skill in the art to which the claimed invention pertains. Patentability shall not be negated by the manner in which the invention was made.
Claims 14-16 are rejected under 35 U.S.C. 103 as being unpatentable over Pechstein as applied to claim 1 above, and further in view of Moosdorf (DE 202015007529).
As concerns claim 14, Pechstein discloses the claimed invention except for a grader element configured to flatten the soil broken up by the breaking element, wherein the drive mechanism is further configured to move the grader element, wherein in the first soil engaging position the grader element is configured to be at a first grader height, and in the second soil engaging position the grader element is configured to be at a second grader height, wherein the first grader height differs from the second grader height, wherein the harrowing mechanism further comprises a final grader element configured to grade the soil broken by the breaking element and/or flattened by the grader element, wherein the final grader element comprises a non-driven rotatable element which rotates when the harrowing robot moves, wherein the final grader element is configured to function as a rear wheel of the harrowing robot. Moosdorf teaches a grader element (36) configured to flatten soil broken up by a breaking element (32), wherein a drive mechanism is further configured to move the grader element, wherein in a first soil engaging position the grader element is configured to be at a first grader height, and in a second soil engaging position the grader element is configured to be at a second grader height, wherein the first grader height differs from the second grader height, and a final grader element (40) configured to grade the soil broken by the breaking element and/or flattened by the grader element, wherein the final grader element comprises a non-driven rotatable element (roller) which rotates, wherein the final grader element is configured to function as a rear wheel (Fig. 3-5). One of ordinary skill in the art before the effective filing date of the claimed invention would have been motivated to modify Pechstein, as taught by Moosdorf, to include a grader element and a final grader element for the expected benefit of flattening the soil broken up by the breaking element, and grading the soil broken up by the breaking element and/or flattened by the grader element. Thus, one of ordinary skill in the art would have recognized that using a grader element and a final grader element in the harrowing robot would have provided predictable results and a reasonable expectation of success. Therefore, the invention as a whole would have been prima facie obvious to one of ordinary skill in the art before the effective filing date of the claimed invention since the expected result of this configuration improves versatility/adaptability/efficiency of the harrowing robot design.
As concerns claim 15, the combination teaches a front part (Moosdorf: 12) comprising at least two front wheels (Moosdorf: 16) and a propulsion motor (Moosdorf: drive motor within chassis 18), and a rear part (Moosdorf: 14) comprising at least the breaking element (Moosdorf: 32), wherein the front part is pivotable (Moosdorf: 48) relative to the rear part so that the front part pivots relative to the rear part, when the harrowing robot changes its driving direction.
As concerns claim 16, the combination of Pechstein and Moosdorf discloses the claimed invention except for a strain sensor configured to measure a strain between the front part and the rear part, wherein the control unit is configured to receive a strain signal from the strain sensor, wherein the at least one operating parameter includes said strain signal. The examiner takes official notice that it is old and well known in the art to use a strain sensor for measuring a strain between two members of a joint. It would have been obvious to one having ordinary skill in the art before the effective filing date of the claimed invention to have utilized a strain sensor to measure a strain between the front part and the rear part for the expected benefit of monitoring forces applied to the articulating joint during operation in order to prevent damage to the joint. Thus, one of ordinary skill in the art would have recognized that using a strain sensor to measure a strain between the front part and the rear part in the harrowing robot would have provided predictable results and a reasonable expectation of success. Therefore, it would have been obvious to modify the combination to obtain the invention as specified in the claim.
Conclusion
The prior art made of record and not relied upon is considered pertinent to applicant's disclosure. See written opinion of the international searching authority.
Any inquiry concerning this communication or earlier communications from the examiner should be directed to MATTHEW R BUCK whose telephone number is (571)270-3653. The examiner can normally be reached Monday-Thursday 6:30-5.
Examiner interviews are available via telephone, in-person, and video conferencing using a USPTO supplied web-based collaboration tool. To schedule an interview, applicant is encouraged to use the USPTO Automated Interview Request (AIR) at http://www.uspto.gov/interviewpractice.
If attempts to reach the examiner by telephone are unsuccessful, the examiner’s supervisor, Nicole Coy can be reached at (571)272-5405. The fax phone number for the organization where this application or proceeding is assigned is 571-273-8300.
Information regarding the status of published or unpublished applications may be obtained from Patent Center. Unpublished application information in Patent Center is available to registered users. To file and manage patent submissions in Patent Center, visit: https://patentcenter.uspto.gov. Visit https://www.uspto.gov/patents/apply/patent-center for more information about Patent Center and https://www.uspto.gov/patents/docx for information about filing in DOCX format. For additional questions, contact the Electronic Business Center (EBC) at 866-217-9197 (toll-free). If you would like assistance from a USPTO Customer Service Representative, call 800-786-9199 (IN USA OR CANADA) or 571-272-1000.
/MATTHEW R BUCK/Primary Examiner, Art Unit 3679