Last updated: July 12, 2026

Application No. 18/796,348

Untitled Application

Unknown

Filed

3600

Examiner

GUNN, JEREMY L

Art Unit

3624

Tech Center

NICE LTD.

Assignee

Nice Ltd.

OA Round

2 (Non-Final)

This examiner grants 30% of cases after interview

— +45.1% interview lift. A telephonic interview to clarify the technical implementation could significantly improve the outcome.

Based on 156 resolved cases, 2023–2026

Examiner Intelligence

GUNN, JEREMY L View full profile →

Grants only 30% of cases

Career Allowance Rate

46 granted / 156 resolved

-30.5% vs TC avg

Strong +45% interview lift

Without

With

+45.1%

Interview Lift

resolved cases with interview

Typical timeline

3y 1m

Avg Prosecution

28 currently pending

Career history

189

Total Applications

across all art units

Statute-Specific Performance

§101

13.7%

-26.3% vs TC avg

§103

71.6%

+31.6% vs TC avg

§102

14.4%

-25.6% vs TC avg

§112

0.3%

-39.7% vs TC avg

Black line = Tech Center average estimate • Based on career data from 156 resolved cases

Prosecution Timeline

3600

Application Filed

Nov 04, 2025

Non-Final Rejection mailed

Apr 03, 2026

Response Filed

Apr 28, 2026

Final Rejection mailed (current)

Precedent Cases

Applications granted by this same examiner with similar technology

18/802,518

Patent 12664489

SYSTEMS AND METHODS FOR SERVICE LOCATION OPTIMIZATION

1y 10m to grant Granted Jun 23, 2026

18/299,210

Patent 12614137

SYSTEM AND METHOD FOR PREDICTIVE ANALYSIS OF TECHNOLOGY INFRASTRUCTURE REQUIREMENTS

3y 0m to grant Granted Apr 28, 2026

16/446,771

Patent 12572859

TAGGING OF ASSETS FOR CONTENT DISTRIBUTION IN AN ENTERPRISE MANAGEMENT SYSTEM

6y 8m to grant Granted Mar 10, 2026

18/535,614

Patent 12541728

SYSTEMS AND METHODS FOR AN INTERACTIVE CUSTOMER INTERFACE UTILIZING CUSTOMER DEVICE CONTEXT

2y 1m to grant Granted Feb 03, 2026

18/132,228

Patent 12524717

USE OF IDENTITY AND ACCESS MANAGEMENT FOR SERVICE PROVISIONING

2y 9m to grant Granted Jan 13, 2026

Study what changed to get past this examiner. Based on 5 most recent grants.

Strategy Recommendation AI-generated — please review before filing

Get a prosecution strategy drawn from examiner precedents, rejection analysis, and claim mapping.

Typically takes 5-10 seconds — AI-generated, attorney review required before filing

Prosecution Projections

2-3

Expected OA Rounds

30%

Grant Probability

75%

With Interview (+45.1%)

3y 1m

Median Time to Grant

Moderate

PTA Risk

Based on 156 resolved cases by this examiner. Grant probability derived from career allowance rate.