Last updated: July 13, 2026

Application No. 18/814,410

Untitled Application

Unknown

Filed

3600

Examiner

PALAVECINO, KATHLEEN GAGE

Art Unit

3688

Tech Center

GENESYS CLOUD SERVICES, INC.

Assignee

Genesys Cloud Services Inc.

OA Round

1 (Non-Final)

Interview Optional

— +37.4% interview lift. Examiner has a relatively high allowance rate (66%); +37.4% interview lift. A written response may suffice.

Based on 582 resolved cases, 2023–2026

Examiner Intelligence

PALAVECINO, KATHLEEN GAGE View full profile →

Grants 66% — above average

Career Allowance Rate

387 granted / 582 resolved

+6.5% vs TC avg

Strong +37% interview lift

Without

With

+37.4%

Interview Lift

resolved cases with interview

Typical timeline

3y 2m

Avg Prosecution

13 currently pending

Career history

593

Total Applications

across all art units

Statute-Specific Performance

§101

10.7%

-29.3% vs TC avg

§103

77.4%

+37.4% vs TC avg

§102

10.0%

-30.0% vs TC avg

§112

0.5%

-39.5% vs TC avg

Black line = Tech Center average estimate • Based on career data from 582 resolved cases

Prosecution Timeline

3600

Application Filed

Apr 23, 2026

Non-Final Rejection mailed (current)

Precedent Cases

Applications granted by this same examiner with similar technology

19/019,745

Patent 12670523

INITIATING REQUESTS IN RESPONSE TO TRIGGERS ON CLIENT

1y 5m to grant Granted Jun 30, 2026

18/888,098

Patent 12657615

SELECTIVELY REDEEMABLE BUNDLED SERVICES RECOMMENDER SYSTEMS AND METHODS

1y 9m to grant Granted Jun 16, 2026

18/399,887

Patent 12639743

SYSTEM AND METHOD TO CONVERT SOCIAL MEDIA CONTENT TO DYNAMIC NON-FUNGIBLE TOKENS

2y 4m to grant Granted May 26, 2026

18/428,205

Patent 12639740

SYSTEMS AND METHODS FOR RETENTION BASED ITEM RECOMMENDATIONS

2y 3m to grant Granted May 26, 2026

18/608,330

Patent 12639748

MARKET-BASED APPROACH TO ALLOCATE ENERGY-AWARE RIGHTS-TO-OPERATE IN A GREEN ELASTIC NETWORK

2y 2m to grant Granted May 26, 2026

Study what changed to get past this examiner. Based on 5 most recent grants.

Strategy Recommendation AI-generated — please review before filing

Get a prosecution strategy drawn from examiner precedents, rejection analysis, and claim mapping.

Typically takes 5-10 seconds — AI-generated, attorney review required before filing

Prosecution Projections

1-2

Expected OA Rounds

66%

Grant Probability

99%

With Interview (+37.4%)

3y 2m

Median Time to Grant

Low

PTA Risk

Based on 582 resolved cases by this examiner. Grant probability derived from career allowance rate.