Prosecution Insights
Prosecution Insights
19 pending office actions • 13 art units • 19 examiners • 0 of 19 (0%) have an AI response strategy ready • 28 patents granted in the last 365 days
Based on the USPTO statutory response window for each pending office action. 19 of the docket's apps have a known mailing date; the rest are excluded from the tile counts.
Every pending office action with a known statutory deadline, placed on a days-until-due axis. Dots left of Today are overdue; the further right, the more runway. Cases that share a deadline window stack vertically. 19 of the docket's apps have a known mailing date.
Difficulty is derived from the rejection statutes on the most recent pending office action. §101-driven and multi-statute cases are graded Hard; §112-only and obviousness-type double-patenting cases are graded Easy; everything else is Medium. "Unknown" means we have not yet parsed a statute for that office action.
| Bucket | Cases |
|---|---|
| §101 only | 6 (32%) |
| §103 only | 11 (58%) |
| §112 only | 1 (5%) |
| No statute on record | 1 (5%) |
How the docket's pending cases split across USPTO tech-center bands.
Manual office-action response work runs about 10 hours per case. The time-saved bands below show what IP Author's prosecution pipeline typically delivers — a conservative 20% on the low end, 35% in the middle, 50% on the high end.
| Examiner | Apps on this docket | Allow rate | Interview lift |
|---|---|---|---|
| RICHARDSON, JAMES E | 1 | 81.1% | +31.5% |
| WAESCO, JOSEPH M | 1 | 47.1% | +42.3% |
| ARJOMANDI, NOOSHA | 1 | 86.2% | +9.9% |
| DELICH, STEPHANIE ZAGARELLA | 1 | 39.2% | +36.8% |
| MANOHARAN, SHASHIDHAR SHANKAR | 1 | 100.0% | +0.0% |
| BOND, REED MADISON | 1 | 5.0% | +25.0% |
| GURSKI, AMANDA KAREN | 1 | 32.7% | +31.9% |
| SINGH, RUPANGINI | 1 | 36.1% | +52.4% |
| STEWART, CRYSTOL | 1 | 33.7% | +29.3% |
| JOSEPH, TONYA S | 1 | 23.7% | +19.9% |
Cases in front of an examiner with an allow rate of 80%+ where the difficulty is Easy or Medium. The top 2 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 19051096 | ENCODING AND DECODING TRIE DATA STRUCTURES FOR ENHANCED GENERATION OF CUSTOMER JOURNEY ANALYTICS | RICHARDSON, JAMES E | 31d overdue |
| 18661235 | SYSTEMS AND METHODS FOR COMPUTING INTENT HEALTH FOR ENHANCING CONVERSATIONAL BOTS | MANOHARAN, SHASHIDHAR SHANKAR | 27d |
Multi-statute / §101-driven matters, or cases in front of an examiner with an allow rate under 30%. The top 7 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 18397589 | SOCIAL MONITORING AND ANALYTICS FOR PROACTIVE ISSUE RESOLUTION | SINGH, RUPANGINI | 44d overdue |
| 17344191 | ANALYZING LEARNING CONTENT VIA AGENT PERFORMANCE METRICS | SANTIAGO-MERCED, FRANCIS Z | 18d overdue |
| 18488005 | TECHNOLOGIES FOR DYNAMIC FREQUENTLY ASKED QUESTION GENERATION AND CONTACT CENTER AGENT ASSIST INTEGRATION | KIRK, BRYAN J | 16d overdue |
| 18659649 | ALTERNATIVE SHIFT GENERATION TECHNOLOGIES | BOND, REED MADISON | 10d overdue |
| 18088230 | AUTOMATIC ALTERNATIVE TEXT SUGGESTIONS FOR SPEECH RECOGNITION ENGINES OF CONTACT CENTER SYSTEMS | OGUNBIYI, OLUWADAMILOL M | 3d overdue |
| 18387923 | AUTOMATED INCENTIVIZER FOR CONTACT CENTER AGENTS USING VARIABLE POINTS VALUATION | JOSEPH, TONYA S | 34d |
| 18597521 | MODELING AGENT WORK ATTRIBUTES FOR IMPROVED AGENT SCHEDULING IN A CONTACT CENTER | GURSKI, AMANDA KAREN | 39d |
Cases in front of an examiner whose interview lift is 10 percentage points or more — i.e. interviewed cases historically resolve more favorably than non-interviewed ones. The top 8 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 18397589 | SOCIAL MONITORING AND ANALYTICS FOR PROACTIVE ISSUE RESOLUTION | SINGH, RUPANGINI | 44d overdue |
| 18395462 | MULTI-OBJECTIVE SCHEDULE OPTIMIZATION IN CONTACT CENTERS UTILIZING A MIXED INTEGER PROGRAMMING (MIP) MODEL | STEWART, CRYSTOL | 35d overdue |
| 19051096 | ENCODING AND DECODING TRIE DATA STRUCTURES FOR ENHANCED GENERATION OF CUSTOMER JOURNEY ANALYTICS | RICHARDSON, JAMES E | 31d overdue |
| 18659649 | ALTERNATIVE SHIFT GENERATION TECHNOLOGIES | BOND, REED MADISON | 10d overdue |
| 18680582 | TECHNOLOGIES FOR OPTIMIZING SLOT ALLOCATIONS FOR WORK PLAN ASSIGNMENTS IN CONTACT CENTERS | DELICH, STEPHANIE ZAGARELLA | 34d |
| 18387923 | AUTOMATED INCENTIVIZER FOR CONTACT CENTER AGENTS USING VARIABLE POINTS VALUATION | JOSEPH, TONYA S | 34d |
| 18597521 | MODELING AGENT WORK ATTRIBUTES FOR IMPROVED AGENT SCHEDULING IN A CONTACT CENTER | GURSKI, AMANDA KAREN | 39d |
| 19046812 | ESCALATION MANAGEMENT AND JOURNEY MINING | WAESCO, JOSEPH M | 42d |
| Art Unit | Apps |
|---|---|
| 3625 | 3 |
| 3628 | 3 |
| 3623 | 2 |
| 3624 | 2 |
| 2169 | 1 |
| 2166 | 1 |
| 2655 | 1 |
| 2657 | 1 |
| 2141 | 1 |
| 2653 | 1 |
| App # | Title | Examiner | Art Unit | Statutes | Status | Due in | AI | Filed |
|---|---|---|---|---|---|---|---|---|
| 19051096 | ENCODING AND DECODING TRIE DATA STRUCTURES FOR ENHANCED GENERATION OF CUSTOMER JOURNEY ANALYTICS | RICHARDSON, JAMES E | 2169 | §112 | Non-Final OA | 31d overdue | Pending | Feb 11, 2025 |
| 19046812 | ESCALATION MANAGEMENT AND JOURNEY MINING | WAESCO, JOSEPH M | 3625 | §103 | Non-Final OA | 42d | Pending | Feb 06, 2025 |
| 18790569 | TECHNOLOGIES FOR PERFORMING ATTRIBUTE CONSTRAINED QUERIES FOR REAL-TIME EVENT FLOW VISUALIZATIONS AND ANALYTICS | ARJOMANDI, NOOSHA | 2166 | Other | Non-Final OA | 19d | Pending | Jul 31, 2024 |
| 18680582 | TECHNOLOGIES FOR OPTIMIZING SLOT ALLOCATIONS FOR WORK PLAN ASSIGNMENTS IN CONTACT CENTERS | DELICH, STEPHANIE ZAGARELLA | 3623 | §103 | Final Rejection | 34d | Pending | May 31, 2024 |
| 18661235 | SYSTEMS AND METHODS FOR COMPUTING INTENT HEALTH FOR ENHANCING CONVERSATIONAL BOTS | MANOHARAN, SHASHIDHAR SHANKAR | 2655 | §103 | Final Rejection | 27d | Pending | May 10, 2024 |
| 18659649 | ALTERNATIVE SHIFT GENERATION TECHNOLOGIES | BOND, REED MADISON | 3624 | §103 | Final Rejection | 10d overdue | Pending | May 09, 2024 |
| 18597521 | MODELING AGENT WORK ATTRIBUTES FOR IMPROVED AGENT SCHEDULING IN A CONTACT CENTER | GURSKI, AMANDA KAREN | 3625 | §101 | Final Rejection | 39d | Pending | Mar 06, 2024 |
| 18397589 | SOCIAL MONITORING AND ANALYTICS FOR PROACTIVE ISSUE RESOLUTION | SINGH, RUPANGINI | 3628 | §101 | Non-Final OA | 44d overdue | Pending | Dec 27, 2023 |
| 18395462 | MULTI-OBJECTIVE SCHEDULE OPTIMIZATION IN CONTACT CENTERS UTILIZING A MIXED INTEGER PROGRAMMING (MIP) MODEL | STEWART, CRYSTOL | 3624 | §103 | Final Rejection | 35d overdue | Pending | Dec 22, 2023 |
| 18387923 | AUTOMATED INCENTIVIZER FOR CONTACT CENTER AGENTS USING VARIABLE POINTS VALUATION | JOSEPH, TONYA S | 3628 | §101 | Non-Final OA | 34d | Pending | Nov 08, 2023 |
| 18488005 | TECHNOLOGIES FOR DYNAMIC FREQUENTLY ASKED QUESTION GENERATION AND CONTACT CENTER AGENT ASSIST INTEGRATION | KIRK, BRYAN J | 3628 | §101 | Final Rejection | 16d overdue | Pending | Oct 16, 2023 |
| 18459352 | TECHNOLOGIES FOR LEVERAGING IMPROVED CONVERSATIONAL BOTS IN A CONTACT CENTER SYSTEM | GAY, SONIA L | 2657 | §103 | Final Rejection | 28d | Pending | Aug 31, 2023 |
| 18340677 | TECHNOLOGIES FOR CLOUD-BASED ANALYSIS AND OPTIMIZATION OF IN-PERSON ATTENDANT INTERACTIONS | ANDERSON, FOLASHADE | 3623 | §103 | Final Rejection | 13d | Pending | Jun 23, 2023 |
| 18104118 | TECHNOLOGIES FOR IMPLICIT FEEDBACK USING MULTI-FACTOR BEHAVIOR MONITORING | MAUNI, HUMAIRA ZAHIN | 2141 | §103 | Final Rejection | 56d | Pending | Jan 31, 2023 |
| 18088230 | AUTOMATIC ALTERNATIVE TEXT SUGGESTIONS FOR SPEECH RECOGNITION ENGINES OF CONTACT CENTER SYSTEMS | OGUNBIYI, OLUWADAMILOL M | 2653 | §101 | Non-Final OA | 3d overdue | Pending | Dec 23, 2022 |
| 17874944 | TECHNOLOGIES FOR SELF-LEARNING ACTIONS FOR AN AUTOMATED CO-BROWSE SESSION | PEACH, POLINA G | 2165 | §103 | Non-Final OA | 14d | Pending | Jul 27, 2022 |
| 17742090 | SYSTEMS AND METHODS RELATING TO ARTIFICIAL INTELLIGENCE LONG-TAIL GROWTH THROUGH GIG CUSTOMER SERVICE LEVERAGE | SCHNEIDER, JOSHUA D | 3626 | §103 | Non-Final OA | 2d overdue | Pending | May 11, 2022 |
| 17344191 | ANALYZING LEARNING CONTENT VIA AGENT PERFORMANCE METRICS | SANTIAGO-MERCED, FRANCIS Z | 3625 | §101 | Non-Final OA | 18d overdue | Pending | Jun 10, 2021 |
| 17084559 | SYSTEMS AND METHODS RELATED TO THE UTILIZATION, MAINTENANCE, AND PROTECTION OF PERSONAL DATA BY CUSTOMERS | WHITAKER, ANDREW B | 3629 | §103 | Final Rejection | 30d | Pending | Oct 29, 2020 |
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