Last updated: July 07, 2026

Application No. 18/825,460

Untitled Application

Unknown

Filed

Priority

Jul 31, 2024 — provisional 63/677,624

Examiner

SHEN, SAMUEL

Art Unit

Tech Center

ServiceNow, Inc.

Assignee

ServiceNow Inc.

OA Round

1 (Non-Final)

This examiner grants 42% of cases after interview

— +23.2% interview lift. A telephonic interview to clarify the technical implementation could significantly improve the outcome.

Based on 122 resolved cases, 2023–2026

Examiner Intelligence

SHEN, SAMUEL View full profile →

Grants 42% of resolved cases

Career Allowance Rate

51 granted / 122 resolved

-18.2% vs TC avg

Strong +23% interview lift

Without

With

+23.2%

Interview Lift

resolved cases with interview

Typical timeline

3y 2m

Avg Prosecution

15 currently pending

Career history

148

Total Applications

across all art units

Statute-Specific Performance

§101

0.2%

-39.8% vs TC avg

§103

97.6%

+57.6% vs TC avg

§102

1.9%

-38.1% vs TC avg

§112

0.4%

-39.6% vs TC avg

Black line = Tech Center average estimate • Based on career data from 122 resolved cases

Prosecution Timeline

Jun 30, 2026

Non-Final Rejection mailed (current)

Precedent Cases

Applications granted by this same examiner with similar technology

18/223,250

Patent 12639523

Implicitly Associating User Intents to Agent Selected Responses

2y 10m to grant Granted May 26, 2026

18/098,478

Patent 12632642

ELECTRONIC DEVICE FOR DISPLAYING AND MODIFYING IMAGES, AND CONTROL METHOD

3y 4m to grant Granted May 19, 2026

18/547,985

Patent 12632216

Distributed Audio Playing Method and Electronic Device

2y 8m to grant Granted May 19, 2026

18/215,145

Patent 12619343

INSPECTION TEMPLATES AND ADMINISTRATIVE CONTROLS

2y 10m to grant Granted May 05, 2026

18/452,332

Patent 12608118

SHORTCUT TO SHARING COLLECTIONS OF CONTENT ITEMS

2y 8m to grant Granted Apr 21, 2026

Study what changed to get past this examiner. Based on 5 most recent grants.

Strategy Recommendation AI-generated — please review before filing

Get a prosecution strategy drawn from examiner precedents, rejection analysis, and claim mapping.

Typically takes 5-10 seconds — AI-generated, attorney review required before filing

Prosecution Projections

1-2

Expected OA Rounds

42%

Grant Probability

65%

With Interview (+23.2%)

3y 2m

Median Time to Grant

Low

PTA Risk

Based on 122 resolved cases by this examiner. Grant probability derived from career allowance rate.