Prosecution Insights
Last updated: October 23, 2026
Application No. 18/917,809

CONNECTED DIGITAL EXPERIENCE VIA CROSS-CHANNEL INTELLIGENCE

Non-Final OA §101
Filed
Oct 16, 2024
Examiner
LONG, MEREDITH A
Art Unit
3622
Tech Center
3600 — Transportation & Electronic Commerce
Assignee
American Express Travel Related Services Company, Inc.
OA Round
3 (Non-Final)
43%
Grant Probability
Moderate
3-4
OA Rounds
1y 3m
Est. Remaining
64%
With Interview

Examiner Intelligence

Grants 43% of resolved cases
43%
Career Allowance Rate
182 granted / 422 resolved
-8.9% vs TC avg
Strong +21% interview lift
Without
With
+20.8%
Interview Lift
resolved cases with interview
Typical timeline
3y 3m
Avg Prosecution
26 currently pending
Career history
451
Total Applications
across all art units

Statute-Specific Performance

§101
37.9%
-2.1% vs TC avg
§103
31.6%
-8.4% vs TC avg
§102
12.0%
-28.0% vs TC avg
§112
14.4%
-25.6% vs TC avg
Black line = Tech Center average estimate • Based on career data from 422 resolved cases

Office Action

§101
DETAILED ACTION This communication is in response to the request for continued examination filed 30 June 2026. Claims 1, 3, 5, 8, 10, 12, 15, 17, and 19 have been amended. Claims 1-20 are currently pending. Claims 1-20 are rejected. Notice of Pre-AIA or AIA Status The present application, filed on or after March 16, 2013, is being examined under the first inventor to file provisions of the AIA . Continued Examination Under 37 CFR 1.114 A request for continued examination under 37 CFR 1.114, including the fee set forth in 37 CFR 1.17(e), was filed in this application after final rejection. Since this application is eligible for continued examination under 37 CFR 1.114, and the fee set forth in 37 CFR 1.17(e) has been timely paid, the finality of the previous Office action has been withdrawn pursuant to 37 CFR 1.114. Applicant's submission filed on 30 June 2026 has been entered. Response to Amendment/Remarks Regarding 35 USC § 101, Examiner has fully considered Applicant’s remarks but does not find them persuasive. Applicant argues that “any alleged abstract idea is integrated into the practical application of "connecting data across different content delivery channels, to improve data quality and to provide consistent experiences to users across the various channels." (Specification, ¶7.) Further, the claims can be applied to when "a user navigates off a webpage and comes back to the webpage" to prevent inconsistent content presentations. (Specification, ¶5.) This connection of data occurs via an architecture which improves data mapping across channel delivery. First, channel IDs and channel ID data are unique to content delivery channels. (Specification, ¶9.) Second, a master ID that links these multiple channel IDs and their associated data to provide a consolidated user identity across otherwise disconnected channels. (Specification, ¶10.) Further, the associated master ID data allows channels to know what previous content has been shown to the user by tracking channel data. (Specification, ¶¶ 63-65, 70, 71.).” Remarks at 9. Applicant further argues that these “aspects of the technological solution are implemented directly in the claims” and recite the limitations of claim 1. Remarks at 9-10. Subject matter eligibility cannot be furnished by the unpatentable abstract idea. The steps of the claims wherein data is being linked are all considered abstract and thus they cannot provide the inventive concept. It is the additional elements that are analyzed at the “significantly more” step. In the present claims, the additional elements merely implement the abstract idea and thus do not provide significantly more. Applicant’s argument is not persuasive. Additionally, not all of the argued “technological solution[s]” are found in the claims. For example, providing a user with consistent content presentations or allowing channels to know what previous content was shown is not found in the claims. Applicant argues that “disconnected content delivery channels creates a technical problem of disconnected and inconsistent offer/promotional experiences to user devices across the different channels that user devices visit.” Remarks. at 11. Subject matter eligibility cannot be furnished by the unpatentable abstract idea. The steps of the claims wherein data is being linked are all considered abstract and thus they cannot provide the inventive concept. It is the additional elements that are analyzed at the “significantly more” step. In the present claims, the additional elements merely implement the abstract idea and thus do not provide significantly more. Applicant’s argument is not persuasive. Claim Rejections - 35 USC § 101 35 U.S.C. 101 reads as follows: Whoever invents or discovers any new and useful process, machine, manufacture, or composition of matter, or any new and useful improvement thereof, may obtain a patent therefor, subject to the conditions and requirements of this title. Claims 1-20 are rejected under 35 U.S.C. 101 because the claimed invention is directed to a judicial exception (i.e., a law of nature, a natural phenomenon, or an abstract idea) without significantly more. Step 1 Claims 1-7 recite a method which is considered a process. Claims 8-14 recite a non-transitory computer readable medium which is considered a machine or manufacture. Claims 15-20 recite a system which is considered a machine or manufacture. Step 2A-Prong One Claims 1-20 recite the concept of tracking promotions provided to a user across different channels in order to link the user across the channels (see, for example, “(a) receiving, […] from a browser, a first channel ID and a second channel ID, wherein the first channel ID is unique to a content delivery channel accessed by the browser and the second channel ID is unique to a second content delivery channel; (b) determining […] whether the first channel ID and the second channel ID are linked to a master ID and master ID data stored in a database, wherein the master ID is implemented as a unique persistent identifier configured to identify the browser across the first content delivery channel and the second content delivery channel, and wherein the determination is based on a probability calculation whether the first channel ID and the second channel ID are linked to the master ID; (c) if the first channel ID and the second channel ID are determined to be linked to the master ID, updating […] a database to append the master ID with the first channel ID and the second channel ID, wherein the updating causes the database to execute a database operation that modifies the master ID data to reflect consolidated cross-channel data from the first content delivery channel and the second content delivery channel; (d) if the first channel ID and the second channel ID are determined to not be linked to the master ID, creating a new master ID in the database and updating the database to append the new master ID and associated new master ID data, wherein the associated new mater ID data is the first channel ID and the second channel ID; and (e) transmitting […] the consolidated cross-channel data to the first content delivery channel and the second content delivery channel” in claim 8, “the first channel ID is associated with channel ID data, wherein the associated channel ID data includes a promotional offer and a timestamp that the promotional offer was shown to a browser linked with the channel ID” in claim 10, and “the operations further comprise: repeating (a)-(d) for further content delivery channels; and transmitting the master ID and the associated master ID data to the further content delivery channels for further processing” in claim 11). The concept falls into the Certain Methods of Organizing Human Activity grouping of abstract ideas including commercial and advertising activities. Thus, claims 1-20 recite an abstract idea. Additionally, the independent claims recite a step “wherein the determination is based on a probability calculation whether the first channel ID and the second channel ID are linked to the master ID” which is considered to fall into the Mathematical Concepts grouping of abstract ideas. Thus, claims 1-20 recite an abstract idea. Step 2A-Prong Two This judicial exception is not integrated into a practical application. The claims recite the additional element of one or more computing devices, a database, and a telecommunications network (claims 1-7), a cloud computing environment (claims 7 and 14), a non-transitory computer readable medium, a database, and a telecommunications network (claims 8-14), or a computing system comprising a memory storing instructions, one or more processors, and a database (claims 15-20) and includes no more than mere instructions to apply the exception using a generic computer component. The computing device, network, database, computer readable medium, cloud environment, or system does not integrate the abstract idea into a practical application because it does not impose any meaningful limits on practicing the abstract idea. Step 2B The claims do not include additional elements that are sufficient to amount to significantly more than the judicial exception. As discussed previously with respect to Step 2A-Prong Two, the additional element in the claim amounts to no more than mere instructions to apply the exception using a generic computer component. The same analysis applies here in Step 2B, i.e., mere instructions to apply an exception using a generic computer component cannot integrate a judicial exception into a practical application at Step 2A or provide an inventive concept in Step 2B. See MPEP 2106.05(f). The claims do not provide an inventive concept (significantly more than the abstract idea). The claims are ineligible. Conclusion Any inquiry concerning this communication or earlier communications from the examiner should be directed to MEREDITH A LONG whose telephone number is (571)272-3196. The examiner can normally be reached Mon - Fri 9:30 - 6. Examiner interviews are available via telephone, in-person, and video conferencing using a USPTO supplied web-based collaboration tool. To schedule an interview, applicant is encouraged to use the USPTO Automated Interview Request (AIR) at http://www.uspto.gov/interviewpractice. If attempts to reach the examiner by telephone are unsuccessful, the examiner’s supervisor, Ilana Spar can be reached on 571-270-7537. The fax phone number for the organization where this application or proceeding is assigned is 571-273-8300. Information regarding the status of published or unpublished applications may be obtained from Patent Center. Unpublished application information in Patent Center is available to registered users. To file and manage patent submissions in Patent Center, visit: https://patentcenter.uspto.gov. Visit https://www.uspto.gov/patents/apply/patent-center for more information about Patent Center and https://www.uspto.gov/patents/docx for information about filing in DOCX format. For additional questions, contact the Electronic Business Center (EBC) at 866-217-9197 (toll-free). If you would like assistance from a USPTO Customer Service Representative, call 800-786-9199 (IN USA OR CANADA) or 571-272-1000. /MEREDITH A LONG/Primary Examiner, Art Unit 3622
Read full office action

Prosecution Timeline

Show 5 earlier events
Jun 01, 2026
Applicant Interview (Telephonic)
Jun 01, 2026
Examiner Interview Summary
Jun 30, 2026
Request for Continued Examination
Jul 08, 2026
Response after Non-Final Action
Aug 19, 2026
Non-Final Rejection mailed — §101
Oct 01, 2026
Interview Requested
Oct 07, 2026
Applicant Interview (Telephonic)
Oct 07, 2026
Examiner Interview Summary

Precedent Cases

Applications granted by this same examiner with similar technology

Patent 12762198
SYSTEM AND METHOD FOR PRESENTING TARGETED CONTENT
1y 1m to grant Granted Oct 13, 2026
Patent 12755120
SYSTEMS AND METHODS FOR DELIVERING TARGETED BENEFITS TO MOBILE DEVICES
1y 9m to grant Granted Oct 06, 2026
Patent 12725186
COMPUTER-BASED IDENTIFICATION AND PRESENTATION OF VIRTUAL WORLD ADVERTISEMENTS
3y 5m to grant Granted Sep 01, 2026
Patent 12718218
TRANSACTION SYSTEM, TRANSACTION APPARATUS, AND TRANSACTION METHOD
1y 7m to grant Granted Aug 25, 2026
Patent 12700018
Preservation of Scores of the Quality of Traffic to Network Sites Across Clients and Over Time
1y 6m to grant Granted Aug 04, 2026
Study what changed to get past this examiner. Based on 5 most recent grants.

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Prosecution Projections

3-4
Expected OA Rounds
43%
Grant Probability
64%
With Interview (+20.8%)
3y 3m (~1y 3m remaining)
Median Time to Grant
High
PTA Risk
Based on 422 resolved cases by this examiner. Grant probability derived from career allowance rate.

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