Prosecution Insights
Prosecution Insights
Technology area: Transportation, E-Commerce & Mechanical Systems
83 pending office actions • 38 art units • 77 examiners • 0 of 83 (0%) have an AI response strategy ready • 72 patents granted in the last 365 days
American Express Travel Related Services Company, Inc. manages 83 pending office actions within the Transportation, E-Commerce & Mechanical Systems technology area. These matters are distributed among 77 distinct examiners, suggesting that almost every pending action is being reviewed by a different individual. The portfolio spans 39 distinct art units, which indicates a broad range of e-commerce and mechanical research areas under review.
The examiner REAGAN, JAMES A is currently handling 2 pending office actions. This is the highest concentration of work for any examiner in the portfolio, yet it represents a portion of the 83 pending office actions. Practitioners must be prepared to address the individual preferences of 77 distinct examiners while maintaining a strategy across the 39 distinct art units.
The distribution of the current workload across the assigned art units requires coordination to ensure consistent legal and technical arguments. Because so many examiners are involved, the company faces a variety of examination styles. Success depends on navigating the specific requirements of each art unit and the individual perspectives of the examiners, including the 2 actions assigned to REAGAN, JAMES A.
Based on the USPTO statutory response window for each pending office action. 28 of the docket's apps have a known mailing date; the rest are excluded from the tile counts.
Every pending office action with a known statutory deadline, placed on a days-until-due axis. Dots left of Today are overdue; the further right, the more runway. Cases that share a deadline window stack vertically. 28 of the docket's apps have a known mailing date.
Difficulty is derived from the rejection statutes on the most recent pending office action. §101-driven and multi-statute cases are graded Hard; §112-only and obviousness-type double-patenting cases are graded Easy; everything else is Medium. "Unknown" means we have not yet parsed a statute for that office action.
| Bucket | Cases |
|---|---|
| §101 only | 20 (24%) |
| §101 + other | 37 (45%) |
| §103 only | 16 (19%) |
| Double-patenting only | 3 (4%) |
| Multi-statute (no §101) | 7 (8%) |
How the docket's pending cases split across USPTO tech-center bands.
Manual office-action response work runs about 10 hours per case. The time-saved bands below show what IP Author's prosecution pipeline typically delivers — a conservative 20% on the low end, 35% in the middle, 50% on the high end.
| Examiner | Apps on this docket | Allow rate | Interview lift |
|---|---|---|---|
| REAGAN, JAMES A | 2 | 71.4% | +19.9% |
| MILLER, JAMES H | 2 | 41.1% | +36.8% |
| JAMES, GREGORY MARK | 2 | 19.4% | +14.2% |
| RAMPHAL, LATASHA DEVI | 2 | 33.3% | +48.3% |
| MITIKU, BERHANU | 2 | 55.2% | +29.0% |
| IDIAKE, VINCENT I | 2 | 71.5% | +18.6% |
| PARK, YONG S | 1 | 25.9% | +11.1% |
| CASTILHO, EDUARDO D | 1 | 48.6% | +18.8% |
| OUSSIR, EL MEHDI | 1 | 49.4% | +46.5% |
| APPLE, KIRSTEN SACHWITZ | 1 | 60.2% | +4.5% |
Multi-statute / §101-driven matters, or cases in front of an examiner with an allow rate under 30%. The top 8 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 18357812 | SYSTEMS AND METHODS FOR DISTRIBUTING ADVERTISEMENTS | FLYNN, KEVIN H | 188d overdue |
| 18100973 | MULTIRAIL PAYMENT ACCOUNTS | CHANG, EDWARD | 86d overdue |
| 18526502 | SYSTEM AND METHOD FOR VERSATILE TRAVEL BOOKING AND TRAVEL DATA MANAGEMENT | WALLICK, STEPHANIE SHOSHANA | 30d overdue |
| 18303306 | CLIENT-SIDE TRANSACTION MODIFICATIONS | SHAH, BHAVIN D | 24d overdue |
| 17355911 | APPLYING A FUNCTION TO A PASSWORD TO DETERMINE AN EXPECTED RESPONSE | PERUNGAVOOR, VENKATANARAY | 17d overdue |
| 18745510 | SPLITTING GROUP CHARGES | JAMES, GREGORY MARK | 16d overdue |
| 18628920 | RETURN MANAGEMENT SERVICE | BAHL, SANGEETA | 5d overdue |
| 17824195 | AUTHENTICATION CHALLENGES BASED ON FRAUD INITIATION REQUESTS | KAZIMI, HANI M | 4d overdue |
Cases in front of an examiner whose interview lift is 10 percentage points or more — i.e. interviewed cases historically resolve more favorably than non-interviewed ones. The top 8 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 18745510 | SPLITTING GROUP CHARGES | JAMES, GREGORY MARK | 16d overdue |
| 17492021 | CUSTODIAL SYSTEMS FOR NON-FUNGIBLE TOKENS | IDIAKE, VINCENT I | 15d overdue |
| 19259788 | DECENTRALIZED STORAGE OF TRANSACTION DATA | CASTILHO, EDUARDO D | 14d |
| 18296872 | CHARGE SPLITTING ACROSS MULTIPLE PAYMENT SYSTEMS | JAMES, GREGORY MARK | 29d |
| 18331512 | CONFIGURABLE SERVICES FOR A PAYMENT INSTRUMENT | RAMPHAL, LATASHA DEVI | 34d |
| 19538816 | METHODS AND SYSTEMS OF CENTRAL BANK DIGITAL CURRENCY FACILITATED MICROPAYMENTS | REAGAN, JAMES A | — |
| 19269519 | PAYMENT INSTRUMENT ADAPTABLE FOR MULTIPLE CENTRAL BANK DIGITAL CURRENCIES | REAGAN, JAMES A | — |
| 19259813 | OPTIMAL ROUTING OF PAYMENTS | PARK, YONG S | — |
| Art Unit | Apps |
|---|---|
| 3698 | 5 |
| 3691 | 5 |
| 3697 | 4 |
| 3699 | 4 |
| 3695 | 4 |
| 3628 | 4 |
| 3692 | 4 |
| 3694 | 3 |
| 3688 | 3 |
| 3693 | 3 |
| App # | Title | Examiner | Art Unit | Statutes | Status | Due in | AI | Filed |
|---|---|---|---|---|---|---|---|---|
| 19538816 | METHODS AND SYSTEMS OF CENTRAL BANK DIGITAL CURRENCY FACILITATED MICROPAYMENTS | REAGAN, JAMES A | 3697 | §101§103 | Non-Final OA | — | Pending | Feb 12, 2026 |
| 19269519 | PAYMENT INSTRUMENT ADAPTABLE FOR MULTIPLE CENTRAL BANK DIGITAL CURRENCIES | REAGAN, JAMES A | 3697 | §101§103 | Final Rejection | — | Pending | Jul 15, 2025 |
| 19259813 | OPTIMAL ROUTING OF PAYMENTS | PARK, YONG S | — | §103 | Non-Final OA | — | Pending | Jul 03, 2025 |
| 19259788 | DECENTRALIZED STORAGE OF TRANSACTION DATA | CASTILHO, EDUARDO D | 3698 | §101§102§103 | Final Rejection | 14d | Pending | Jul 03, 2025 |
| 19249335 | BIOMETRIC-BASED IDENTITY VERIFICATON USING ZERO-KNOWLEDGE PROOFS | OUSSIR, EL MEHDI | 3699 | §101§103§112 | Non-Final OA | — | Pending | Jun 25, 2025 |
| 19246362 | OVERLAY NETWORK FOR REAL-TIME PAYMENT NETWORKS | APPLE, KIRSTEN SACHWITZ | 3691 | §101Other | Non-Final OA | — | Pending | Jun 23, 2025 |
| 19173970 | Generating User Points for Payment Actions in Payment Processing Systems | WOODWORTH, II, ALLAN J | — | §101§103Other | Non-Final OA | — | Pending | Apr 09, 2025 |
| 19098713 | COMPUTER-BASED SYSTEMS FOR DYNAMIC PERSONA-BASED ACCESS TO COMPUTER NETWORK RESOURCES BASED ON MACHINE LEARNING TECHNIQUES AND METHODS OF USE THEREOF | DAILEY, THOMAS J | — | §103§112 | Non-Final OA | — | Pending | Apr 02, 2025 |
| 19094388 | SURFACING LOCAL MERCHANTS WITH ENHANCED REWARD OPPORTUNITIES | STROUD, CHRISTOPHER | — | §101§102§103 | Non-Final OA | — | Pending | Mar 28, 2025 |
| 19094437 | REMOTELY SHARING A PAYMENT INSTRUMENT TO A CLIENT DEVICE | LEE, CLAY C | 3699 | §103 | Final Rejection | — | Pending | Mar 28, 2025 |
| 19061558 | PRIVACY PRESERVING APPLICATION PERSONALIZATION | LEE, GIL H | — | §101§102Other | Non-Final OA | — | Pending | Feb 24, 2025 |
| 19052989 | INTERACTIVE VOICE CAPABILITIES FOR PROSPECT DIGITAL ACQUISITION | KOLOSOWSKI-GAGER, KATHERINE | 3687 | §101Other | Final Rejection | 2d overdue | Pending | Feb 13, 2025 |
| 19048523 | MECHANISM FOR MANAGING AND RETRIEVING METADATA FROM AN ENTERPRISE-WIDE DATABASE | TRAN, ANHTAI V | 2168 | §103 | Final Rejection | — | Pending | Feb 07, 2025 |
| 19042144 | PROCESSING MULTIPLE DOCUMENTS IN AN IMAGE | MARIAM, DANIEL G | — | DP | Non-Final OA | — | Pending | Jan 31, 2025 |
| 19014043 | PAYMENT ACCESSIBILITY NOTIFICATIONS | WILDER, ANDREW H | — | §101 | Non-Final OA | — | Pending | Jan 08, 2025 |
| 19007303 | HYBRID CONTENT GENERATION FOR CORRECTING ARTIFICIAL INTELLIGENCE MODELS | TRUONG, DENNIS | 2164 | §101§103 | Non-Final OA | — | Pending | Dec 31, 2024 |
| 19005871 | DIGITAL ASSISTANT INTERACTIONS HANDLING | MILLER, JAMES H | 3694 | §103§112 | Final Rejection | — | Pending | Dec 30, 2024 |
| 19001949 | DATA ANOMALY DETECTION, NOTIFICATION, AND MANAGEMENT | LEIBOVICH, YAIR | 2114 | §103 | Final Rejection | 29d | Pending | Dec 26, 2024 |
| 18967814 | NFC-BASED SELF-CHECKOUT SYSTEM | DAVISON, KATHLEEN GAGE | 3688 | §101§102 | Non-Final OA | — | Pending | Dec 04, 2024 |
| 18950408 | AUTOMATED TRANSFER OF ENRICHED TRANSACTION ACCOUNT DATA TO A SUBMITTED RECORD OF CHARGE | TRAN, HAI | 3695 | §101§103Other | Final Rejection | 1d overdue | Pending | Nov 18, 2024 |
| 18917809 | CONNECTED DIGITAL EXPERIENCE VIA CROSS-CHANNEL INTELLIGENCE | LONG, MEREDITH A | 3622 | §101 | Non-Final OA | — | Pending | Oct 16, 2024 |
| 18910610 | DYNAMIC PROMPT TEMPLATE ENFORCEMENT AND CATEGORIZATION SYSTEM | LE, THUYKHANH | 2655 | §101§112 | Non-Final OA | — | Pending | Oct 09, 2024 |
| 18906234 | DOCUMENT FRAUD PREVENTION SYSTEM | SHOEMAKER, ERIC JAMES | 2664 | §102§103 | Non-Final OA | — | Pending | Oct 04, 2024 |
| 18903349 | INTELLIGENT MATCHING OF A USER TO AN AGENT FOR A COMMUNICATION SESSION | ADDY, THJUAN KNOWLIN | 2693 | DP | Final Rejection | — | Pending | Oct 01, 2024 |
| 18817874 | AUTOMATED VIRAL CONTENT DETECTION | DETWEILER, JAMES M | 3621 | §101§103§112 | Non-Final OA | — | Pending | Aug 28, 2024 |
| 18800960 | DETECTING AN ANOMALOUS ACTIVITY IN A TRANSACTION DATA STRUCTURE | PHAN, NICHOLAS K | 3699 | §103 | Non-Final OA | — | Pending | Aug 12, 2024 |
| 18792156 | PAYMENT NETWORK TRANSACTION SCHEDULER | POINVIL, FRANTZY | 3693 | DP | Non-Final OA | 5d overdue | Pending | Aug 01, 2024 |
| 18784509 | DECENTRALIZED ARCHITECTURE USING ARTIFICIAL INTELLIGENCE DRIVEN AUTONOMOUS SELF-HEALING OF DISTRIBUTED SOFTWARE | BOURZIK, BRAHIM | 2191 | §103 | Non-Final OA | — | Pending | Jul 25, 2024 |
| 18781347 | DIGITAL WALLET AUTHENTICATION SYSTEM AND METHOD | ASGARI, SIMA | 3698 | §101§103 | Non-Final OA | — | Pending | Jul 23, 2024 |
| 18776932 | SECURE CONVERSATIONAL PAYMENT SERVICE | HOLLY, JOHN H | 3696 | §101§103 | Final Rejection | — | Pending | Jul 18, 2024 |
| 18762098 | Predictive Communication System | O'SHEA, BRENDAN S | 3626 | §103 | Non-Final OA | — | Pending | Jul 02, 2024 |
| 18758364 | INTELLIGENT TRIP COORDINATOR | VETTER, DANIEL | 3628 | §101§103 | Final Rejection | — | Pending | Jun 28, 2024 |
| 18745510 | SPLITTING GROUP CHARGES | JAMES, GREGORY MARK | 3692 | §101 | Non-Final OA | 16d overdue | Pending | Jun 17, 2024 |
| 18731717 | AUTOMATED GIFTING USING MACHINE LEARNING | RAMPHAL, LATASHA DEVI | 3688 | §101§103§112 | Final Rejection | — | Pending | Jun 03, 2024 |
| 18679253 | QUANTUM WATERMARKING OF BIOMETRIC IDENTIFIERS | VARNDELL, ROSS E | 2674 | §103§112 | Non-Final OA | — | Pending | May 30, 2024 |
| 18678424 | MOBILE DEVICE TRANSACTION CREDENTIAL LENDING | CHAKRAVARTI, ARUNAVA | 3692 | §101 | Final Rejection | 22d | Pending | May 30, 2024 |
| 18674371 | LOCATION QUEUING USING DIGITAL INSTRUMENTS | RUHL, DENNIS WILLIAM | 3626 | §101 | Non-Final OA | — | Pending | May 24, 2024 |
| 18669708 | DYNAMIC MILESTONE TRACKING | MANDEL, MONICA A | 3622 | §101§103 | Non-Final OA | — | Pending | May 21, 2024 |
| 18645775 | METAVERSE AUTHENTICATION | QAYYUM, ZESHAN | 3697 | §101§103§112 | Final Rejection | 1d overdue | Pending | Apr 25, 2024 |
| 18645822 | SYSTEMS AND METHODS FOR GENERATING GRAPHICAL RELATIONSHIP MAPS | CONYERS, DAWAUNE A | 2152 | §101§103 | Final Rejection | — | Pending | Apr 25, 2024 |
| 18628920 | RETURN MANAGEMENT SERVICE | BAHL, SANGEETA | 3626 | §101§103 | Non-Final OA | 5d overdue | Pending | Apr 08, 2024 |
| 18613610 | MULTIMODAL LARGE LANGUAGE MODEL (LLM)-BASED THREAT MODELING | PARK, SANGSEOK | 2499 | §103 | Non-Final OA | 16d | Pending | Mar 22, 2024 |
| 18601158 | ASYNCHRONOUS LOAN DATA STRUCTURE ORIGINATION | HILMANTEL, ADAM J | 3691 | §101 | Final Rejection | — | Pending | Mar 11, 2024 |
| 18600215 | PERSONALIZATION USING CLICKSTREAM DATA | MITIKU, BERHANU | 2156 | §103 | Non-Final OA | — | Pending | Mar 08, 2024 |
| 18583571 | REAL-TIME MULTI-SOURCE EVENT AGGREGATION FOR ITINERARY GENERATION AND MANAGEMENT | GOMEZ, CHRISTOPHER ALBERT | 3628 | §101 | Final Rejection | 6d | Pending | Feb 21, 2024 |
| 18400570 | DISTRIBUTED LEDGER ENABLED LARGE LANGUAGE MODEL SECURITY PROTOCOL | PASHA, ATHAR N | 2657 | §103 | Non-Final OA | — | Pending | Dec 29, 2023 |
| 18400997 | SYSTEM AND METHOD FOR THREAT DETECTION AND PREVENTION | BINCZAK, BRANDON MICHAEL | 2437 | §103§112 | Non-Final OA | — | Pending | Dec 29, 2023 |
| 18400229 | DECISION ENGINE FOR ACCOUNT OFFERS | ERB, NATHAN | 3628 | §101 | Final Rejection | 14d | Pending | Dec 29, 2023 |
| 18400787 | VARIATIONAL NEURAL NETWORK FOR REACTIVE METRIC MODELING | BARRETT, RYAN S | — | §103§112Other | Non-Final OA | — | Pending | Dec 29, 2023 |
| 18397676 | ACCELERATED MACHINE LEARNING MODEL EXECUTION | CHEN, ZHI | 2196 | §103 | Final Rejection | — | Pending | Dec 27, 2023 |
IP Author helps IP teams respond to office actions faster with AI-generated responses, examiner analytics, and prosecution intelligence.
Start Free TrialAmerican Express Travel Related Services Company, Inc. has 83 pending office actions as of October 2026, spread across 38 art units and 77 examiners.
James A Reagan has the most, with 2 of American Express Travel Related Services Company, Inc.'s pending office actions.
Mostly Transportation, E-Commerce & Mechanical Systems (USPTO Tech Center 3600), based on where its pending office actions are examined.