Prosecution Insights
Prosecution Insights
Technology areas: Computing & Software • Networking & Security • Communications
8 pending office actions • 5 art units • 7 examiners • 0 of 8 (0%) have an AI response strategy ready • 10 patents granted in the last 365 days
Cdw LLC is managing 8 pending office actions in the Communications technology area. These actions are distributed across 7 distinct examiners. The portfolio involves 5 distinct art units.
PHAM, TOAN NGOC is the busiest examiner for the company, currently overseeing 2 pending actions. With 8 pending office actions and 7 distinct examiners, there is significant variety in examiner perspectives. The presence of 5 distinct art units shows that these actions are spread across several different technical groups within the Communications field.
Practitioners handling these 8 pending office actions should be prepared for 7 different examiner styles. While PHAM, TOAN NGOC is the busiest examiner with 2 pending actions, the overall distribution across 5 distinct art units suggests a technically diverse portfolio that requires a flexible prosecution approach.
Based on the USPTO statutory response window for each pending office action. 2 of the docket's apps have a known mailing date; the rest are excluded from the tile counts.
Difficulty is derived from the rejection statutes on the most recent pending office action. §101-driven and multi-statute cases are graded Hard; §112-only and obviousness-type double-patenting cases are graded Easy; everything else is Medium. "Unknown" means we have not yet parsed a statute for that office action.
| Bucket | Cases |
|---|---|
| §103 only | 2 (25%) |
| §102 only | 1 (12%) |
| Double-patenting only | 1 (12%) |
| Double-patenting + other | 1 (12%) |
| Multi-statute (no §101) | 3 (38%) |
How the docket's pending cases split across USPTO tech-center bands.
Manual office-action response work runs about 10 hours per case. The time-saved bands below show what IP Author's prosecution pipeline typically delivers — a conservative 20% on the low end, 35% in the middle, 50% on the high end.
| Examiner | Apps on this docket | Allow rate | Interview lift |
|---|---|---|---|
| PHAM, TOAN NGOC | 2 | 86.4% | +12.3% |
| ADDY, THJUAN KNOWLIN | 1 | 89.4% | +6.3% |
| TRAN, ALEX HOANG | 1 | 62.8% | +30.2% |
| VU, TUAN A | 1 | 73.2% | +21.1% |
| UNG, LANNY N | 1 | 71.3% | +25.8% |
| GRANT, ROBERT J | 1 | 76.2% | +17.6% |
| NDIAYE, CHEIKH T | 1 | 79.2% | +18.6% |
Cases in front of an examiner with an allow rate of 80%+ where the difficulty is Easy or Medium. The top 3 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 17827326 | AVAILABLE PARKING SPACE DISPATCH | PHAM, TOAN NGOC | 36d |
| 19058772 | METHOD OF ASSISTING AN ADMINISTRATIVE USER WITH PROVIDING A REMOTE TELEPHONY ENVIRONMENT USING DISTRIBUTED COMPUTING | ADDY, THJUAN KNOWLIN | — |
| 19011839 | ROOM PRESENCE METHODS AND SYSTEMS | PHAM, TOAN NGOC | — |
Multi-statute / §101-driven matters, or cases in front of an examiner with an allow rate under 30%. The top 3 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 18416793 | CLOUD INFRASTRUCTURE-AS-CODE METHODS AND SYSTEMS FOR IMPROVING ACCESS AND VISIBILITY OF USERS ACROSS DIFFERENT FUNCTIONAL GROUPS | UNG, LANNY N | 21d |
| 18378813 | CLOUD COMPUTING AND INTERNET OF THINGS-BASED MONITORING TECHNIQUES USING CUSTOM DEVICES | GRANT, ROBERT J | — |
| 16706923 | Systems and Methods for Efficient Cloud Migration | NDIAYE, CHEIKH T | — |
Cases in front of an examiner whose interview lift is 10 percentage points or more — i.e. interviewed cases historically resolve more favorably than non-interviewed ones. The top 7 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 18416793 | CLOUD INFRASTRUCTURE-AS-CODE METHODS AND SYSTEMS FOR IMPROVING ACCESS AND VISIBILITY OF USERS ACROSS DIFFERENT FUNCTIONAL GROUPS | UNG, LANNY N | 21d |
| 17827326 | AVAILABLE PARKING SPACE DISPATCH | PHAM, TOAN NGOC | 36d |
| 19011839 | ROOM PRESENCE METHODS AND SYSTEMS | PHAM, TOAN NGOC | — |
| 18810467 | Techniques for Improving the Security, Reliability, and Performance of Monitoring Systems | TRAN, ALEX HOANG | — |
| 18644952 | SYSTEMS AND METHODS FOR STRATEGIC APPLICATION MODERNIZATION ASSESSMENT | VU, TUAN A | — |
| 18378813 | CLOUD COMPUTING AND INTERNET OF THINGS-BASED MONITORING TECHNIQUES USING CUSTOM DEVICES | GRANT, ROBERT J | — |
| 16706923 | Systems and Methods for Efficient Cloud Migration | NDIAYE, CHEIKH T | — |
| Art Unit | Apps |
|---|---|
| 2685 | 2 |
| 2453 | 1 |
| 2193 | 1 |
| 2197 | 1 |
| 2447 | 1 |
| App # | Title | Examiner | Art Unit | Statutes | Status | Due in | AI | Filed |
|---|---|---|---|---|---|---|---|---|
| 19058772 | METHOD OF ASSISTING AN ADMINISTRATIVE USER WITH PROVIDING A REMOTE TELEPHONY ENVIRONMENT USING DISTRIBUTED COMPUTING | ADDY, THJUAN KNOWLIN | — | §102 | Non-Final OA | — | Pending | Feb 20, 2025 |
| 19011839 | ROOM PRESENCE METHODS AND SYSTEMS | PHAM, TOAN NGOC | 2685 | DP | Final Rejection | — | Pending | Jan 07, 2025 |
| 18810467 | Techniques for Improving the Security, Reliability, and Performance of Monitoring Systems | TRAN, ALEX HOANG | 2453 | §103 | Non-Final OA | — | Pending | Aug 20, 2024 |
| 18644952 | SYSTEMS AND METHODS FOR STRATEGIC APPLICATION MODERNIZATION ASSESSMENT | VU, TUAN A | 2193 | §103 | Final Rejection | — | Pending | Apr 24, 2024 |
| 18416793 | CLOUD INFRASTRUCTURE-AS-CODE METHODS AND SYSTEMS FOR IMPROVING ACCESS AND VISIBILITY OF USERS ACROSS DIFFERENT FUNCTIONAL GROUPS | UNG, LANNY N | 2197 | §102§103 | Final Rejection | 21d | Pending | Jan 18, 2024 |
| 18378813 | CLOUD COMPUTING AND INTERNET OF THINGS-BASED MONITORING TECHNIQUES USING CUSTOM DEVICES | GRANT, ROBERT J | — | §102§103 | Non-Final OA | — | Pending | Oct 11, 2023 |
| 17827326 | AVAILABLE PARKING SPACE DISPATCH | PHAM, TOAN NGOC | 2685 | §103DP | Non-Final OA | 36d | Pending | May 27, 2022 |
| 16706923 | Systems and Methods for Efficient Cloud Migration | NDIAYE, CHEIKH T | 2447 | §103§112 | Final Rejection | — | Pending | Dec 09, 2019 |
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