Technology areas: Computing & Software • Transportation, E-Commerce & Mechanical Systems
33 pending office actions • 19 art units • 31 examiners • 7 of 33 (21%) have an AI response strategy ready • 31 patents granted in the last 365 days
Fidelity Information Services LLC has 33 pending office actions within the Transportation, E-Commerce & Mechanical Systems technology area. These actions are distributed among 32 distinct examiners, showing that almost every pending matter is handled by a different individual. This activity is spread across 19 distinct art units, indicating a diverse range of technical subjects within the portfolio. The high ratio of examiners to pending actions suggests a very broad distribution of work.
LENIN PAULINO is the busiest examiner for this company, with 2 pending office actions. This represents a small fraction of the 33 total pending office actions, further illustrating the lack of concentration in the portfolio's prosecution. With the distinct examiners involved, the company must manage a wide variety of examination styles and art unit cultures. The 19 distinct art units involved suggest that the company's technology spans multiple sub-sectors of the e-commerce and mechanical systems landscape.
The busiest examiner pending count of 2 is the only instance of an examiner handling more than a single case, as there are the distinct examiners for the pending office actions. This means that for the vast majority of the pending actions, the company is dealing with a unique examiner. Such a spread requires a highly adaptable prosecution strategy that can respond to the individual tendencies of a large and varied group of patent office personnel.
Based on the USPTO statutory response window for each pending office action. 10 of the docket's apps have a known mailing date; the rest are excluded from the tile counts.
Every pending office action with a known statutory deadline, placed on a days-until-due axis. Dots left of Today are overdue; the further right, the more runway. Cases that share a deadline window stack vertically. 10 of the docket's apps have a known mailing date.
Difficulty is derived from the rejection statutes on the most recent pending office action. §101-driven and multi-statute cases are graded Hard; §112-only and obviousness-type double-patenting cases are graded Easy; everything else is Medium. "Unknown" means we have not yet parsed a statute for that office action.
| Bucket | Cases |
|---|---|
| §101 only | 8 (24%) |
| §101 + other | 14 (42%) |
| §103 only | 9 (27%) |
| Multi-statute (no §101) | 2 (6%) |
How the docket's pending cases split across USPTO tech-center bands.
Manual office-action response work runs about 10 hours per case. The time-saved bands below show what IP Author's prosecution pipeline typically delivers — a conservative 20% on the low end, 35% in the middle, 50% on the high end.
| Examiner | Apps on this docket | Allow rate | Interview lift |
|---|---|---|---|
| BUI, TOAN D. | 2 | 55.9% | +42.3% |
| PAULINO, LENIN | 2 | 57.6% | +26.2% |
| MALHOTRA, SANJEEV | 1 | 65.7% | +30.1% |
| MORRISON, JAY A | 1 | 81.0% | +23.3% |
| TRAN, ANHTAI V | 1 | 79.2% | +16.1% |
| OBAID, HAMZEH M | 1 | 38.3% | +22.4% |
| MADAMBA, CLIFFORD B | 1 | 44.5% | +14.7% |
| CHACKO, JOE | 1 | 75.3% | +28.4% |
| SHIU, HO T | 1 | 72.0% | -3.5% |
| JACOB, WILLIAM J | 1 | 49.0% | +34.2% |
Multi-statute / §101-driven matters, or cases in front of an examiner with an allow rate under 30%. The top 8 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 18178132 | SYSTEMS AND METHODS FOR GENERATING INSIGHTS BASED ON REGULATORY REPORTING AND ANALYSIS | GARCIA-GUERRA, DARLENE | 107d overdue |
| 18336225 | SYSTEMS AND METHODS FOR EXECUTING REAL-TIME RECONCILIATION AND NOTIFICATION OF ELECTRONIC TRANSACTIONS | BUI, TOAN D. | 31d overdue |
| 18312662 | SYSTEMS AND METHODS FOR EXECUTING REAL-TIME RECONCILIATION AND NOTIFICATION OF ELECTRONIC TRANSACTIONS | BUI, TOAN D. | 23d overdue |
| 17014718 | SYSTEMS AND METHODS FOR ENVIRONMENT INSTANTIATION | AGUILERA, TODD | 5d |
| 18660849 | SYSTEMS AND METHODS FOR CONTACTLESS AUTHENTICATION USING VOICE RECOGNITION | WONG, LINDA | 14d |
| 17816745 | SYSTEMS AND METHODS FOR IDENTIFYING AND RESOLVING INCIDENTS IN A SYSTEM USING AN ARTIFICIAL INTELLIGENCE MODEL | CHU, GABRIEL L | 19d |
| 18946301 | PLATFORM TO SUPPORT MULTIPLE CLIENT ACCESS TO A REAL-TIME PAYMENT RAIL | FU, HAO | 27d |
| 19395420 | ENHANCED IMAGE TRANSACTION PROCESSING SOLUTION AND ARCHITECTURE | MALHOTRA, SANJEEV | — |
Cases in front of an examiner whose interview lift is 10 percentage points or more — i.e. interviewed cases historically resolve more favorably than non-interviewed ones. The top 8 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 18336225 | SYSTEMS AND METHODS FOR EXECUTING REAL-TIME RECONCILIATION AND NOTIFICATION OF ELECTRONIC TRANSACTIONS | BUI, TOAN D. | 31d overdue |
| 18312662 | SYSTEMS AND METHODS FOR EXECUTING REAL-TIME RECONCILIATION AND NOTIFICATION OF ELECTRONIC TRANSACTIONS | BUI, TOAN D. | 23d overdue |
| 17158404 | SYSTEMS AND METHODS FOR AUTONOMOUS TESTING OF COMPUTER APPLICATIONS | PAULINO, LENIN | 6d |
| 19395420 | ENHANCED IMAGE TRANSACTION PROCESSING SOLUTION AND ARCHITECTURE | MALHOTRA, SANJEEV | — |
| 19293827 | SYSTEMS AND METHODS FOR FINDING HISTORICALLY SIMILAR INCIDENTS | MORRISON, JAY A | — |
| 19292324 | SYSTEMS AND METHODS FOR DETERMINING SIMILAR INCIDENTS UTILIZING TEMPORAL ASSOCIATIONS | TRAN, ANHTAI V | — |
| 19269789 | SYSTEMS AND METHODS FOR IMPROVING QUALITY OF ARTIFICIAL INTELLIGENCE MODEL | OBAID, HAMZEH M | — |
| 19237758 | SYSTEMS AND METHODS FOR PROCESSING FINANCIAL TRANSACTIONS USING COMPROMISED ACCOUNTS | MADAMBA, CLIFFORD B | — |
| Art Unit | Apps |
|---|---|
| 3693 | 4 |
| 3691 | 2 |
| 3624 | 2 |
| 3696 | 2 |
| 2197 | 2 |
| 3692 | 1 |
| 3695 | 1 |
| 3694 | 1 |
| 2159 | 1 |
| 2152 | 1 |
| App # | Title | Examiner | Art Unit | Statutes | Status | Due in | AI | Filed |
|---|---|---|---|---|---|---|---|---|
| 19395420 | ENHANCED IMAGE TRANSACTION PROCESSING SOLUTION AND ARCHITECTURE | MALHOTRA, SANJEEV | 3691 | §101§103Other | Non-Final OA | — | Pending | Nov 20, 2025 |
| 19293827 | SYSTEMS AND METHODS FOR FINDING HISTORICALLY SIMILAR INCIDENTS | MORRISON, JAY A | — | §101§103§112DP | Non-Final OA | — | Pending | Aug 07, 2025 |
| 19292324 | SYSTEMS AND METHODS FOR DETERMINING SIMILAR INCIDENTS UTILIZING TEMPORAL ASSOCIATIONS | TRAN, ANHTAI V | — | §101§102§103 | Non-Final OA | — | Pending | Aug 06, 2025 |
| 19269789 | SYSTEMS AND METHODS FOR IMPROVING QUALITY OF ARTIFICIAL INTELLIGENCE MODEL | OBAID, HAMZEH M | 3624 | §101Other | Final Rejection | — | Pending | Jul 15, 2025 |
| 19237758 | SYSTEMS AND METHODS FOR PROCESSING FINANCIAL TRANSACTIONS USING COMPROMISED ACCOUNTS | MADAMBA, CLIFFORD B | — | §101§103 | Non-Final OA | — | Pending | Jun 13, 2025 |
| 19223757 | PROVIDING ACCESS BY A USER TO A NEWLY DEPLOYED ENTERPRISE SYSTEM IN A CLOUD COMPUTING ENVIRONMENT (as amended) | CHACKO, JOE | — | §103 | Non-Final OA | — | Pending | May 30, 2025 |
| 19206881 | SMART FORMS FOR AUTOMATED CONFIGURATION OF SOLUTIONS | SHIU, HO T | — | §103Other | Non-Final OA | — | Pending | May 13, 2025 |
| 19205439 | SYSTEMS AND METHODS ASSISTING A USER TO COMPLETE DOCUMENTS OF A TRANSACTION IN A SEQUENCE (as amended) | JACOB, WILLIAM J | — | §101§103 | Non-Final OA | — | Pending | May 12, 2025 |
| 19027381 | SYSTEMS AND METHODS FOR ON DEMAND SERVICE INTEGRATION | HENDERSON, ESTHER BENOIT | — | §101DP | Non-Final OA | — | Pending | Jan 17, 2025 |
| 18946211 | PLATFORM TO SUPPORT MULTIPLE CLIENT ACCESS TO A REAL-TIME PAYMENT RAIL | CHAKRAVARTI, ARUNAVA | 3692 | §101§103 | Non-Final OA | — | Pending | Nov 13, 2024 |
| 18946386 | PLATFORM TO SUPPORT MULTIPLE CLIENT ACCESS TO A REAL-TIME PAYMENT RAIL | GAW, MARK H | 3693 | §101§112 | Non-Final OA | — | Pending | Nov 13, 2024 |
| 18946301 | PLATFORM TO SUPPORT MULTIPLE CLIENT ACCESS TO A REAL-TIME PAYMENT RAIL | FU, HAO | 3695 | §101§103 | Non-Final OA | 27d | AI Ready | Nov 13, 2024 |
| 18825610 | ARTIFICIAL INTELLIGENCE FOR FRAUD DETECTION | SHAH, BHAVIN D | 3694 | §101 | Non-Final OA | — | Pending | Sep 05, 2024 |
| 18791262 | SYSTEMS AND METHODS FOR DETERMINING AND UPDATING KNOWLEDGE GRAPHS OF INFORMATION TECHNOLOGY EVENT DATA AND CONFIGURATION ITEMS | ALMANI, MOHSEN | 2159 | §103 | Non-Final OA | — | Pending | Jul 31, 2024 |
| 18791274 | SYSTEMS AND METHODS OF INCIDENT RESOLUTION USING CHUNKING, VECTOR EMBEDDING, AND CLUSTERING TECHNIQUES | ELLIS, MATTHEW J | 2152 | §103 | Non-Final OA | — | Pending | Jul 31, 2024 |
| 18758304 | SYSTEMS AND METHODS FOR USING ARTIFICIAL INTELLIGENCE FOR RULES-BASED MODELING OF ELECTRONIC TRANSACTIONS | WALTON, CHESIREE A | 3624 | §101§103 | Non-Final OA | — | Pending | Jun 28, 2024 |
| 18660359 | SYSTEMS AND METHODS FOR LIVE PROCESSING OF DATA | NGUYEN, CAM LINH T | 2161 | §103 | Final Rejection | 12d | Pending | May 10, 2024 |
| 18660849 | SYSTEMS AND METHODS FOR CONTACTLESS AUTHENTICATION USING VOICE RECOGNITION | WONG, LINDA | 2655 | §102§103 | Final Rejection | 14d | AI Ready | May 10, 2024 |
| 18588856 | SYSTEMS AND METHODS FOR ARTIFICIAL INTELLIGENCE OPTIMIZATION OF DEVELOPING ADVERTISEMENTS | REFAI, SAM M | 3621 | §101 | Non-Final OA | — | AI Ready | Feb 27, 2024 |
| 18588432 | SYSTEMS AND METHODS FOR ARTIFICIAL INTELLIGENCE OPTIMIZATION OF PRODUCT COMBINATION | SUBRAMANIAN, NARAYANSWAMY | 3691 | §101 | Final Rejection | — | Pending | Feb 27, 2024 |
| 18430440 | SYSTEMS AND METHODS FOR NATURAL LANGUAGE IN TOUCHLESS ATM SERVICES | WONG, ERIC TAK WAI | 3693 | §101§103 | Non-Final OA | — | Pending | Feb 01, 2024 |
| 18499098 | SYSTEMS AND METHODS FOR A SECURE TOKENIZATION PLATFORM | KANAAN, TONY P | 3696 | §101§102 | Non-Final OA | — | Pending | Oct 31, 2023 |
| 18336225 | SYSTEMS AND METHODS FOR EXECUTING REAL-TIME RECONCILIATION AND NOTIFICATION OF ELECTRONIC TRANSACTIONS | BUI, TOAN D. | 3693 | §101 | Non-Final OA | 31d overdue | Pending | Jun 16, 2023 |
| 18312662 | SYSTEMS AND METHODS FOR EXECUTING REAL-TIME RECONCILIATION AND NOTIFICATION OF ELECTRONIC TRANSACTIONS | BUI, TOAN D. | 3693 | §101 | Non-Final OA | 23d overdue | Pending | May 05, 2023 |
| 18178132 | SYSTEMS AND METHODS FOR GENERATING INSIGHTS BASED ON REGULATORY REPORTING AND ANALYSIS | GARCIA-GUERRA, DARLENE | 3625 | §101§103 | Final Rejection | 107d overdue | AI Ready | Mar 03, 2023 |
| 18089043 | CLOUD-BASED SYSTEMS AND METHODS FOR PROVIDING CONSUMER FINANCIAL DATA | OJIAKU, CHIKAODINAKA | 3696 | §101 | Non-Final OA | — | AI Ready | Dec 27, 2022 |
| 18066716 | SYSTEMS AND METHODS FOR AUTONOMOUS TESTING OF COMPUTER APPLICATIONS | PAULINO, LENIN | 2197 | §103 | Non-Final OA | — | Pending | Dec 15, 2022 |
| 17935506 | SYSTEMS AND METHODS FOR TRANSACTION SETTLEMENT PREDICTION | MAGUIRE, LINDSAY M | 3619 | §101§112 | Final Rejection | — | Pending | Sep 26, 2022 |
| 17816745 | SYSTEMS AND METHODS FOR IDENTIFYING AND RESOLVING INCIDENTS IN A SYSTEM USING AN ARTIFICIAL INTELLIGENCE MODEL | CHU, GABRIEL L | 2114 | §101 | Final Rejection | 19d | Pending | Aug 02, 2022 |
| 17661118 | SYSTEMS AND METHODS FOR SECURING DATA BY STATELESS TOKENIZATION | GETACHEW, WODAJO | 3697 | §103 | Final Rejection | 4d overdue | Pending | Apr 28, 2022 |
| 17564373 | PROCESSING SEQUENCES OF MULTI-MODAL ENTITY FEATURES USING CONVOLUTIONAL NEURAL NETWORKS | COLEMAN, PAUL | 2126 | §103 | Non-Final OA | — | Pending | Dec 29, 2021 |
| 17158404 | SYSTEMS AND METHODS FOR AUTONOMOUS TESTING OF COMPUTER APPLICATIONS | PAULINO, LENIN | 2197 | §103 | Final Rejection | 6d | AI Ready | Jan 26, 2021 |
| 17014718 | SYSTEMS AND METHODS FOR ENVIRONMENT INSTANTIATION | AGUILERA, TODD | 2192 | §103§112 | Final Rejection | 5d | AI Ready | Sep 08, 2020 |
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