Prosecution Insights
Last updated: October 02, 2026

Fidelity Information Services LLC

Technology areas: Computing & Software • Transportation, E-Commerce & Mechanical Systems

33 pending office actions • 19 art units • 31 examiners • 7 of 33 (21%) have an AI response strategy ready • 31 patents granted in the last 365 days

Analysis

Fidelity Information Services LLC has 33 pending office actions within the Transportation, E-Commerce & Mechanical Systems technology area. These actions are distributed among 32 distinct examiners, showing that almost every pending matter is handled by a different individual. This activity is spread across 19 distinct art units, indicating a diverse range of technical subjects within the portfolio. The high ratio of examiners to pending actions suggests a very broad distribution of work.

LENIN PAULINO is the busiest examiner for this company, with 2 pending office actions. This represents a small fraction of the 33 total pending office actions, further illustrating the lack of concentration in the portfolio's prosecution. With the distinct examiners involved, the company must manage a wide variety of examination styles and art unit cultures. The 19 distinct art units involved suggest that the company's technology spans multiple sub-sectors of the e-commerce and mechanical systems landscape.

The busiest examiner pending count of 2 is the only instance of an examiner handling more than a single case, as there are the distinct examiners for the pending office actions. This means that for the vast majority of the pending actions, the company is dealing with a unique examiner. Such a spread requires a highly adaptable prosecution strategy that can respond to the individual tendencies of a large and varied group of patent office personnel.

Written from this page's own data; every figure is computed from USPTO records and verified before publication.

Portfolio Summary

33
Total Pending OAs
18
Non-Final OAs
10
Final Rejections
5
Advisory / Quayle

Response Deadline Pressure

Based on the USPTO statutory response window for each pending office action. 10 of the docket's apps have a known mailing date; the rest are excluded from the tile counts.

4
Overdue
2
Due this week
4
Due this month
0
Due in next 60 days
0
Due later

Deadline Fire Line

Every pending office action with a known statutory deadline, placed on a days-until-due axis. Dots left of Today are overdue; the further right, the more runway. Cases that share a deadline window stack vertically. 10 of the docket's apps have a known mailing date.

-30dToday30d60d90d120d
Overdue (4)Due ≤ 7 days (2)Due ≤ 30 days (4)

Case Difficulty Mix

Difficulty is derived from the rejection statutes on the most recent pending office action. §101-driven and multi-statute cases are graded Hard; §112-only and obviousness-type double-patenting cases are graded Easy; everything else is Medium. "Unknown" means we have not yet parsed a statute for that office action.

24
Hard (73%)
9
Medium (27%)
0
Easy (0%)
0
Unknown (0%)

Rejection Statute Mix

BucketCases
§101 only8 (24%)
§101 + other14 (42%)
§103 only9 (27%)
Multi-statute (no §101)2 (6%)

Industry Mix

How the docket's pending cases split across USPTO tech-center bands.

0
Life Sciences
0% of docket
8
Information Tech
24% of docket
1
Communications
3% of docket
0
Semiconductors
0% of docket
17
Mechanical / Eng
52% of docket
7
Business / Other
21% of docket

Time-on-OA Estimate

Manual office-action response work runs about 10 hours per case. The time-saved bands below show what IP Author's prosecution pipeline typically delivers — a conservative 20% on the low end, 35% in the middle, 50% on the high end.

330 h
Manual time on pending OAs
66 h
Time saved (low, 20%)
115 h
Time saved (mid, 35%)
2.9 wks
FTE-weeks freed (mid)

Top Examiners on this docket

ExaminerApps on this docketAllow rateInterview lift
BUI, TOAN D. 2 55.9% +42.3%
PAULINO, LENIN 2 57.6% +26.2%
MALHOTRA, SANJEEV 1 65.7% +30.1%
MORRISON, JAY A 1 81.0% +23.3%
TRAN, ANHTAI V 1 79.2% +16.1%
OBAID, HAMZEH M 1 38.3% +22.4%
MADAMBA, CLIFFORD B 1 44.5% +14.7%
CHACKO, JOE 1 75.3% +28.4%
SHIU, HO T 1 72.0% -3.5%
JACOB, WILLIAM J 1 49.0% +34.2%

Hard Cases (24)

Multi-statute / §101-driven matters, or cases in front of an examiner with an allow rate under 30%. The top 8 ordered by deadline are shown.

App #TitleExaminerDue in
18178132 SYSTEMS AND METHODS FOR GENERATING INSIGHTS BASED ON REGULATORY REPORTING AND ANALYSIS GARCIA-GUERRA, DARLENE 107d overdue
18336225 SYSTEMS AND METHODS FOR EXECUTING REAL-TIME RECONCILIATION AND NOTIFICATION OF ELECTRONIC TRANSACTIONS BUI, TOAN D. 31d overdue
18312662 SYSTEMS AND METHODS FOR EXECUTING REAL-TIME RECONCILIATION AND NOTIFICATION OF ELECTRONIC TRANSACTIONS BUI, TOAN D. 23d overdue
17014718 SYSTEMS AND METHODS FOR ENVIRONMENT INSTANTIATION AGUILERA, TODD 5d
18660849 SYSTEMS AND METHODS FOR CONTACTLESS AUTHENTICATION USING VOICE RECOGNITION WONG, LINDA 14d
17816745 SYSTEMS AND METHODS FOR IDENTIFYING AND RESOLVING INCIDENTS IN A SYSTEM USING AN ARTIFICIAL INTELLIGENCE MODEL CHU, GABRIEL L 19d
18946301 PLATFORM TO SUPPORT MULTIPLE CLIENT ACCESS TO A REAL-TIME PAYMENT RAIL FU, HAO 27d
19395420 ENHANCED IMAGE TRANSACTION PROCESSING SOLUTION AND ARCHITECTURE MALHOTRA, SANJEEV —

Interview Candidates (11)

Cases in front of an examiner whose interview lift is 10 percentage points or more — i.e. interviewed cases historically resolve more favorably than non-interviewed ones. The top 8 ordered by deadline are shown.

App #TitleExaminerDue in
18336225 SYSTEMS AND METHODS FOR EXECUTING REAL-TIME RECONCILIATION AND NOTIFICATION OF ELECTRONIC TRANSACTIONS BUI, TOAN D. 31d overdue
18312662 SYSTEMS AND METHODS FOR EXECUTING REAL-TIME RECONCILIATION AND NOTIFICATION OF ELECTRONIC TRANSACTIONS BUI, TOAN D. 23d overdue
17158404 SYSTEMS AND METHODS FOR AUTONOMOUS TESTING OF COMPUTER APPLICATIONS PAULINO, LENIN 6d
19395420 ENHANCED IMAGE TRANSACTION PROCESSING SOLUTION AND ARCHITECTURE MALHOTRA, SANJEEV —
19293827 SYSTEMS AND METHODS FOR FINDING HISTORICALLY SIMILAR INCIDENTS MORRISON, JAY A —
19292324 SYSTEMS AND METHODS FOR DETERMINING SIMILAR INCIDENTS UTILIZING TEMPORAL ASSOCIATIONS TRAN, ANHTAI V —
19269789 SYSTEMS AND METHODS FOR IMPROVING QUALITY OF ARTIFICIAL INTELLIGENCE MODEL OBAID, HAMZEH M —
19237758 SYSTEMS AND METHODS FOR PROCESSING FINANCIAL TRANSACTIONS USING COMPROMISED ACCOUNTS MADAMBA, CLIFFORD B —

Top Art Units

Art UnitApps
3693 4
3691 2
3624 2
3696 2
2197 2
3692 1
3695 1
3694 1
2159 1
2152 1

Pending Office Actions

App #TitleExaminerArt UnitStatutesStatusDue inAIFiled
19395420 ENHANCED IMAGE TRANSACTION PROCESSING SOLUTION AND ARCHITECTURE MALHOTRA, SANJEEV 3691 §101§103Other Non-Final OA — Pending Nov 20, 2025
19293827 SYSTEMS AND METHODS FOR FINDING HISTORICALLY SIMILAR INCIDENTS MORRISON, JAY A — §101§103§112DP Non-Final OA — Pending Aug 07, 2025
19292324 SYSTEMS AND METHODS FOR DETERMINING SIMILAR INCIDENTS UTILIZING TEMPORAL ASSOCIATIONS TRAN, ANHTAI V — §101§102§103 Non-Final OA — Pending Aug 06, 2025
19269789 SYSTEMS AND METHODS FOR IMPROVING QUALITY OF ARTIFICIAL INTELLIGENCE MODEL OBAID, HAMZEH M 3624 §101Other Final Rejection — Pending Jul 15, 2025
19237758 SYSTEMS AND METHODS FOR PROCESSING FINANCIAL TRANSACTIONS USING COMPROMISED ACCOUNTS MADAMBA, CLIFFORD B — §101§103 Non-Final OA — Pending Jun 13, 2025
19223757 PROVIDING ACCESS BY A USER TO A NEWLY DEPLOYED ENTERPRISE SYSTEM IN A CLOUD COMPUTING ENVIRONMENT (as amended) CHACKO, JOE — §103 Non-Final OA — Pending May 30, 2025
19206881 SMART FORMS FOR AUTOMATED CONFIGURATION OF SOLUTIONS SHIU, HO T — §103Other Non-Final OA — Pending May 13, 2025
19205439 SYSTEMS AND METHODS ASSISTING A USER TO COMPLETE DOCUMENTS OF A TRANSACTION IN A SEQUENCE (as amended) JACOB, WILLIAM J — §101§103 Non-Final OA — Pending May 12, 2025
19027381 SYSTEMS AND METHODS FOR ON DEMAND SERVICE INTEGRATION HENDERSON, ESTHER BENOIT — §101DP Non-Final OA — Pending Jan 17, 2025
18946211 PLATFORM TO SUPPORT MULTIPLE CLIENT ACCESS TO A REAL-TIME PAYMENT RAIL CHAKRAVARTI, ARUNAVA 3692 §101§103 Non-Final OA — Pending Nov 13, 2024
18946386 PLATFORM TO SUPPORT MULTIPLE CLIENT ACCESS TO A REAL-TIME PAYMENT RAIL GAW, MARK H 3693 §101§112 Non-Final OA — Pending Nov 13, 2024
18946301 PLATFORM TO SUPPORT MULTIPLE CLIENT ACCESS TO A REAL-TIME PAYMENT RAIL FU, HAO 3695 §101§103 Non-Final OA 27d AI Ready Nov 13, 2024
18825610 ARTIFICIAL INTELLIGENCE FOR FRAUD DETECTION SHAH, BHAVIN D 3694 §101 Non-Final OA — Pending Sep 05, 2024
18791262 SYSTEMS AND METHODS FOR DETERMINING AND UPDATING KNOWLEDGE GRAPHS OF INFORMATION TECHNOLOGY EVENT DATA AND CONFIGURATION ITEMS ALMANI, MOHSEN 2159 §103 Non-Final OA — Pending Jul 31, 2024
18791274 SYSTEMS AND METHODS OF INCIDENT RESOLUTION USING CHUNKING, VECTOR EMBEDDING, AND CLUSTERING TECHNIQUES ELLIS, MATTHEW J 2152 §103 Non-Final OA — Pending Jul 31, 2024
18758304 SYSTEMS AND METHODS FOR USING ARTIFICIAL INTELLIGENCE FOR RULES-BASED MODELING OF ELECTRONIC TRANSACTIONS WALTON, CHESIREE A 3624 §101§103 Non-Final OA — Pending Jun 28, 2024
18660359 SYSTEMS AND METHODS FOR LIVE PROCESSING OF DATA NGUYEN, CAM LINH T 2161 §103 Final Rejection 12d Pending May 10, 2024
18660849 SYSTEMS AND METHODS FOR CONTACTLESS AUTHENTICATION USING VOICE RECOGNITION WONG, LINDA 2655 §102§103 Final Rejection 14d AI Ready May 10, 2024
18588856 SYSTEMS AND METHODS FOR ARTIFICIAL INTELLIGENCE OPTIMIZATION OF DEVELOPING ADVERTISEMENTS REFAI, SAM M 3621 §101 Non-Final OA — AI Ready Feb 27, 2024
18588432 SYSTEMS AND METHODS FOR ARTIFICIAL INTELLIGENCE OPTIMIZATION OF PRODUCT COMBINATION SUBRAMANIAN, NARAYANSWAMY 3691 §101 Final Rejection — Pending Feb 27, 2024
18430440 SYSTEMS AND METHODS FOR NATURAL LANGUAGE IN TOUCHLESS ATM SERVICES WONG, ERIC TAK WAI 3693 §101§103 Non-Final OA — Pending Feb 01, 2024
18499098 SYSTEMS AND METHODS FOR A SECURE TOKENIZATION PLATFORM KANAAN, TONY P 3696 §101§102 Non-Final OA — Pending Oct 31, 2023
18336225 SYSTEMS AND METHODS FOR EXECUTING REAL-TIME RECONCILIATION AND NOTIFICATION OF ELECTRONIC TRANSACTIONS BUI, TOAN D. 3693 §101 Non-Final OA 31d overdue Pending Jun 16, 2023
18312662 SYSTEMS AND METHODS FOR EXECUTING REAL-TIME RECONCILIATION AND NOTIFICATION OF ELECTRONIC TRANSACTIONS BUI, TOAN D. 3693 §101 Non-Final OA 23d overdue Pending May 05, 2023
18178132 SYSTEMS AND METHODS FOR GENERATING INSIGHTS BASED ON REGULATORY REPORTING AND ANALYSIS GARCIA-GUERRA, DARLENE 3625 §101§103 Final Rejection 107d overdue AI Ready Mar 03, 2023
18089043 CLOUD-BASED SYSTEMS AND METHODS FOR PROVIDING CONSUMER FINANCIAL DATA OJIAKU, CHIKAODINAKA 3696 §101 Non-Final OA — AI Ready Dec 27, 2022
18066716 SYSTEMS AND METHODS FOR AUTONOMOUS TESTING OF COMPUTER APPLICATIONS PAULINO, LENIN 2197 §103 Non-Final OA — Pending Dec 15, 2022
17935506 SYSTEMS AND METHODS FOR TRANSACTION SETTLEMENT PREDICTION MAGUIRE, LINDSAY M 3619 §101§112 Final Rejection — Pending Sep 26, 2022
17816745 SYSTEMS AND METHODS FOR IDENTIFYING AND RESOLVING INCIDENTS IN A SYSTEM USING AN ARTIFICIAL INTELLIGENCE MODEL CHU, GABRIEL L 2114 §101 Final Rejection 19d Pending Aug 02, 2022
17661118 SYSTEMS AND METHODS FOR SECURING DATA BY STATELESS TOKENIZATION GETACHEW, WODAJO 3697 §103 Final Rejection 4d overdue Pending Apr 28, 2022
17564373 PROCESSING SEQUENCES OF MULTI-MODAL ENTITY FEATURES USING CONVOLUTIONAL NEURAL NETWORKS COLEMAN, PAUL 2126 §103 Non-Final OA — Pending Dec 29, 2021
17158404 SYSTEMS AND METHODS FOR AUTONOMOUS TESTING OF COMPUTER APPLICATIONS PAULINO, LENIN 2197 §103 Final Rejection 6d AI Ready Jan 26, 2021
17014718 SYSTEMS AND METHODS FOR ENVIRONMENT INSTANTIATION AGUILERA, TODD 2192 §103§112 Final Rejection 5d AI Ready Sep 08, 2020

Managing Fidelity Information Services LLC's Patent Portfolio?

IP Author helps IP teams respond to office actions faster with AI-generated responses, examiner analytics, and prosecution intelligence.

Start Free Trial

Sign in with your work email

Enter your email to receive a magic link. No password needed.

Personal email addresses (Gmail, Yahoo, etc.) are not accepted.

Free tier: 3 strategy analyses per month