Technology areas: Computing & Software • Networking & Security
42 pending office actions • 35 art units • 42 examiners • 0 of 42 (0%) have an AI response strategy ready • 75 patents granted in the last 365 days
ServiceNow Inc. has 43 pending office actions in Computing & Software. The matters are assigned to 43 distinct examiners across 36 distinct art units, indicating a broad prosecution footprint with limited concentration by examiner. The difference between examiner and art-unit assignments suggests that some examination groups handle more than one matter, making structured docket systems important.
TO, BAOQUOC N is the busiest examiner, with 1 pending action. The leading examiner does not account for a meaningful cluster of the workload, so counsel should prioritize scalable review of claim language, references, and response deadlines. Art-unit grouping may support pattern recognition, but each action requires its own prosecution assessment.
Based on the USPTO statutory response window for each pending office action. 14 of the docket's apps have a known mailing date; the rest are excluded from the tile counts.
Every pending office action with a known statutory deadline, placed on a days-until-due axis. Dots left of Today are overdue; the further right, the more runway. Cases that share a deadline window stack vertically. 14 of the docket's apps have a known mailing date.
Difficulty is derived from the rejection statutes on the most recent pending office action. §101-driven and multi-statute cases are graded Hard; §112-only and obviousness-type double-patenting cases are graded Easy; everything else is Medium. "Unknown" means we have not yet parsed a statute for that office action.
| Bucket | Cases |
|---|---|
| §101 only | 4 (10%) |
| §101 + other | 12 (29%) |
| §103 only | 18 (43%) |
| §102 only | 1 (2%) |
| §112 only | 1 (2%) |
| Multi-statute (no §101) | 6 (14%) |
How the docket's pending cases split across USPTO tech-center bands.
Manual office-action response work runs about 10 hours per case. The time-saved bands below show what IP Author's prosecution pipeline typically delivers — a conservative 20% on the low end, 35% in the middle, 50% on the high end.
| Examiner | Apps on this docket | Allow rate | Interview lift |
|---|---|---|---|
| TO, BAOQUOC N | 1 | 89.9% | +7.9% |
| BROWN, ANTHONY D | 1 | 85.5% | +15.0% |
| LE, THANH T | 1 | 83.3% | +32.5% |
| BENGZON, GREG C | 1 | 57.3% | +10.1% |
| MENG, JAU SHYA | 1 | 79.3% | +33.9% |
| ALAM, HOSAIN T | 1 | 65.6% | +19.1% |
| MONIKANG, GEORGE C | 1 | 75.4% | +7.1% |
| SHAH, VAISHALI | 1 | 57.4% | +52.9% |
| KHAN, ATTA | 1 | 83.7% | +24.8% |
| CHERY, DADY | 1 | 88.0% | +9.4% |
Cases in front of an examiner with an allow rate of 80%+ where the difficulty is Easy or Medium. The top 3 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 19071356 | Secure Deployment of Software Packages | BROWN, ANTHONY D | — |
| 18828550 | SYSTEMS AND METHODS FOR RUNNING CLIENT-SIDE LOGIC ON A SERVER | KHAN, ATTA | — |
| 18807220 | Platform-Independent Messaging Framework | CHERY, DADY | — |
Multi-statute / §101-driven matters, or cases in front of an examiner with an allow rate under 30%. The top 8 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 18732058 | AUTOMATED AND INTELLIGENT REVIEW OF ACCESS DECISIONS RESPONSIVE TO DATA-ENVIRONMENT ACCESS REQUESTS | WYSZYNSKI, AUBREY H | 36d overdue |
| 18741584 | QUICK CASE TYPE SELECTOR | WEBB III, JAMES L | 31d overdue |
| 18425491 | Generating Graphical User Interfaces from Design Specifications and Design Specifications from Graphical User Interfaces | NAZAR, AHAMED I | 22d overdue |
| 19054235 | Document Creation with Guided Generative Artificial Intelligence | MENG, JAU SHYA | 9d overdue |
| 18336511 | Improved Training Set Selection for Semi-Supervised Learning | TRAN, DANIEL DUC | 9d |
| 19312689 | MODIFICATION OF DATABASE OBJECTS | TO, BAOQUOC N | — |
| 19058686 | SYSTEMS AND METHODS FOR A PERFORMANCE ENGINEERING BROWSER EXTENSION | LE, THANH T | — |
| 18956977 | INTEGRATED SECONDARY VIRTUAL AGENTS | MONIKANG, GEORGE C | — |
Cases in front of an examiner whose interview lift is 10 percentage points or more — i.e. interviewed cases historically resolve more favorably than non-interviewed ones. The top 7 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 19054235 | Document Creation with Guided Generative Artificial Intelligence | MENG, JAU SHYA | 9d overdue |
| 18924767 | DATABASE QUERY SPLITTING | SHAH, VAISHALI | 13d |
| 19013712 | DECISION SUPPORT SYSTEM FOR DATA RETRIEVAL | ALAM, HOSAIN T | 41d |
| 19071356 | Secure Deployment of Software Packages | BROWN, ANTHONY D | — |
| 19058686 | SYSTEMS AND METHODS FOR A PERFORMANCE ENGINEERING BROWSER EXTENSION | LE, THANH T | — |
| 19057702 | Nested Request-Response Protocol Network Communications | BENGZON, GREG C | — |
| 18828550 | SYSTEMS AND METHODS FOR RUNNING CLIENT-SIDE LOGIC ON A SERVER | KHAN, ATTA | — |
| Art Unit | Apps |
|---|---|
| 2495 | 2 |
| 2168 | 2 |
| 2156 | 2 |
| 2193 | 2 |
| 2169 | 2 |
| 2178 | 2 |
| 2154 | 1 |
| 2408 | 1 |
| 2444 | 1 |
| 2449 | 1 |
| App # | Title | Examiner | Art Unit | Statutes | Status | Due in | AI | Filed |
|---|---|---|---|---|---|---|---|---|
| 19312689 | MODIFICATION OF DATABASE OBJECTS | TO, BAOQUOC N | 2154 | §101§103Other | Non-Final OA | — | Pending | Aug 28, 2025 |
| 19071356 | Secure Deployment of Software Packages | BROWN, ANTHONY D | 2408 | §103 | Final Rejection | — | Pending | Mar 05, 2025 |
| 19058686 | SYSTEMS AND METHODS FOR A PERFORMANCE ENGINEERING BROWSER EXTENSION | LE, THANH T | 2495 | §102§103 | Non-Final OA | — | Pending | Feb 20, 2025 |
| 19057702 | Nested Request-Response Protocol Network Communications | BENGZON, GREG C | 2444 | §103Other | Final Rejection | — | Pending | Feb 19, 2025 |
| 19054235 | Document Creation with Guided Generative Artificial Intelligence | MENG, JAU SHYA | 2168 | §101§103§112 | Non-Final OA | 9d overdue | Pending | Feb 14, 2025 |
| 19013712 | DECISION SUPPORT SYSTEM FOR DATA RETRIEVAL | ALAM, HOSAIN T | 2156 | §103Other | Non-Final OA | 41d | Pending | Jan 08, 2025 |
| 18956977 | INTEGRATED SECONDARY VIRTUAL AGENTS | MONIKANG, GEORGE C | — | §102§103 | Non-Final OA | — | Pending | Nov 22, 2024 |
| 18924767 | DATABASE QUERY SPLITTING | SHAH, VAISHALI | 2156 | §103Other | Final Rejection | 13d | Pending | Oct 23, 2024 |
| 18828550 | SYSTEMS AND METHODS FOR RUNNING CLIENT-SIDE LOGIC ON A SERVER | KHAN, ATTA | 2449 | §103 | Final Rejection | — | Pending | Sep 09, 2024 |
| 18807220 | Platform-Independent Messaging Framework | CHERY, DADY | 2418 | §103 | Non-Final OA | — | Pending | Aug 16, 2024 |
| 18799255 | SYSTEM AND METHOD FOR PERFORMANCE TESTING SOFTWARE PRODUCTS | CHOWDHURY, ZIAUL A. | 2192 | §103 | Non-Final OA | — | Pending | Aug 09, 2024 |
| 18785634 | GENERATION AND USE OF APPLICATION TEMPLATES | RAMPURIA, SATISH | 2193 | §101§102§103§112 | Non-Final OA | — | Pending | Jul 26, 2024 |
| 18766248 | Document Classification and Extraction | HARANDI, SIAMAK | 2662 | §103 | Final Rejection | — | Pending | Jul 08, 2024 |
| 18755988 | Monitoring and Visualization of Robotic Process Automations | PARCHER, DANIEL W | 2174 | §103 | Non-Final OA | — | Pending | Jun 27, 2024 |
| 18741584 | QUICK CASE TYPE SELECTOR | WEBB III, JAMES L | 3624 | §101§103 | Non-Final OA | 31d overdue | Pending | Jun 12, 2024 |
| 18732058 | AUTOMATED AND INTELLIGENT REVIEW OF ACCESS DECISIONS RESPONSIVE TO DATA-ENVIRONMENT ACCESS REQUESTS | WYSZYNSKI, AUBREY H | 2434 | §103§112 | Final Rejection | 36d overdue | Pending | Jun 03, 2024 |
| 18680379 | CONSISTENT RULE-BASED POLICY ENFORCEMENT FOR ACCESS AUTHORIZATION | WILLIAMS, JEFFERY L | 2495 | §102§103 | Non-Final OA | — | Pending | May 31, 2024 |
| 18680789 | CONFIGURING INSTANCES FOR DATA OBSERVABILITY AND ACCESS | ALLEN, BRITTANY N | 2169 | §101§103 | Final Rejection | — | Pending | May 31, 2024 |
| 18668577 | ANOMALY DETECTION BASED ON METRIC MONITORING CRITICALITY AND METRIC INDEPENDENCE | PATEL, JAY P | 2466 | §101 | Final Rejection | — | Pending | May 20, 2024 |
| 18666023 | SYSTEM AND METHOD FOR DELIVERING APPLICATION METADATA | GEORGANDELLIS, ANDREW C | 2459 | §103 | Final Rejection | — | Pending | May 16, 2024 |
| 18659297 | SYSTEMS AND METHODS FOR SOFTWARE DEVELOPMENT AND OPERATIONS COMPILER | WHEATON, BRADFORD F | 2193 | §101 | Final Rejection | — | Pending | May 09, 2024 |
| 18642231 | SYSTEMS AND METHODS FOR EMBEDDING EXTERNAL CONTENT | PARRA, OMAR S | 2421 | §103 | Final Rejection | 17d overdue | Pending | Apr 22, 2024 |
| 18637338 | Common Fragment Caching for Web Documents | UDDIN, MD I | 2169 | §101§103 | Non-Final OA | — | Pending | Apr 16, 2024 |
| 18634394 | Framework for Trustworthy Generative Artificial Intelligence | LEE, WILLIAM MICHAEL | 2145 | §101§102§103 | Non-Final OA | — | Pending | Apr 12, 2024 |
| 18632081 | HYBRID NATURAL LANGUAGE QUERY (NLQ) SYSTEM BASED ON RULE-BASED AND GENERATIVE ARTIFICIAL INTELLIGENCE TRANSLATION | LOWEN, NICHOLAS DANIEL | 2653 | §101§102§103§112 | Non-Final OA | — | Pending | Apr 10, 2024 |
| 18629402 | GRAPH MODIFICATION USING DECLARATIVE COMMANDS | MIAN, MUHAMMAD U | 2163 | §101 | Non-Final OA | — | Pending | Apr 08, 2024 |
| 18620274 | SYSTEMS AND METHODS FOR NETWORK DISCOVERY | BARRY, LANCE LEONARD | 2457 | §112 | Final Rejection | — | Pending | Mar 28, 2024 |
| 18595102 | Obtaining Performance Results from Functional Testing in the Presence of Noise | LE, JOHN H | 2857 | §101§103 | Non-Final OA | — | Pending | Mar 04, 2024 |
| 18584344 | TRAINING OF LARGE LANGUAGE MODELS USING AUTOMATED REFERENCE AUGMENTATION | QAYYUM, ZESHAN | 3697 | §101§103§112 | Non-Final OA | — | Pending | Feb 22, 2024 |
| 18425491 | Generating Graphical User Interfaces from Design Specifications and Design Specifications from Graphical User Interfaces | NAZAR, AHAMED I | 2178 | §102§103 | Final Rejection | 22d overdue | Pending | Jan 29, 2024 |
| 18425506 | Generating Graphical User Interface Designs Using Natural Language Processing | VU, TOAN H | 2178 | §103 | Non-Final OA | 26d overdue | Pending | Jan 29, 2024 |
| 18404669 | Efficient Build Procedures for Application Source Code | SOLTANZADEH, AMIR | 2191 | §103 | Final Rejection | 41d | Pending | Jan 04, 2024 |
| 18544235 | PRIORITIZING AN OUTBOUND QUEUE | KESSLER, GREGORY AARON | 2197 | §101 | Final Rejection | — | Pending | Dec 18, 2023 |
| 18512807 | CONFIGURATION DATA ANALYZER | JOSHI, SURAJ M | 2447 | §102 | Final Rejection | — | Pending | Nov 17, 2023 |
| 18385799 | TIME-SERIES DATABASE FOR FAST PRIMARY KEY LOOKUPS | MAHMOOD, REZWANUL | 2159 | §101§103 | Final Rejection | — | Pending | Oct 31, 2023 |
| 18336511 | Improved Training Set Selection for Semi-Supervised Learning | TRAN, DANIEL DUC | 2147 | §101§103 | Final Rejection | 9d | Pending | Jun 16, 2023 |
| 18203548 | ANOMALY DETECTION | RODRIGUEZ, JOSEPH C | 3653 | §103 | Non-Final OA | 26d overdue | Pending | May 30, 2023 |
| 18300930 | Efficiently Extendable In-Interpreter Natural Language Agent | MCLEAN, IAN SCOTT | 2654 | §103 | Final Rejection | 15d overdue | Pending | Apr 14, 2023 |
| 17892657 | Distribution of Secure Data for Networked Transactions | NICKERSON, JEFFREY L | 2432 | §102§103 | Final Rejection | — | Pending | Aug 22, 2022 |
| 17740080 | INTERACTIVE INTERFACES TO PRESENT DATA ARRANGEMENT OVERVIEWS AND SUMMARIZED DATASET ATTRIBUTES FOR COLLABORATIVE DATASETS | HU, XIAOQIN | 2168 | §103 | Final Rejection | — | Pending | May 09, 2022 |
| 17773100 | EXECUTING ARTIFICIAL INTELLIGENCE AGENTS IN AN OPERATING ENVIRONMENT | TRAN, TAN H | 2141 | §103 | Final Rejection | 63d | Pending | Apr 29, 2022 |
| 17500721 | Classification Evaluation and Improvement in Machine Learning Models | THAI, JASMINE THANH | 2129 | §103 | Final Rejection | 15d overdue | Pending | Oct 13, 2021 |
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Start Free TrialServiceNow Inc. has 42 pending office actions as of October 2026, spread across 35 art units and 42 examiners.
Baoquoc N To has the most, with 1 of ServiceNow Inc.'s pending office actions.
Mostly Computing & Software (USPTO Tech Center 2100), based on where its pending office actions are examined.
