Technology areas: Computing & Software • Networking & Security
23 pending office actions • 1 client • 23 examiners • 21 art units • 0 of 23 (0%) have an AI response strategy ready
MBHB - ServiceNow, Inc. handles Computing & Software matters and has 359 career applications. The profile lists 23 pending office actions and an 86.83% resolved allowance rate, indicating that most resolved applications reached allowance.
Allowances required an average of 2.74 office actions. The figure points to examination activity beyond an initial action in many successful matters. Practitioners can weigh this response history against the active pending workload when assessing prosecution needs.
Based on the USPTO statutory response window for each pending office action. 9 of the docket's apps have a known mailing date; the rest are excluded from the tile counts.
Every pending office action with a known statutory deadline, placed on a days-until-due axis. Dots left of Today are overdue; the further right, the more runway. Cases that share a deadline window stack vertically. 9 of the docket's apps have a known mailing date.
Difficulty is derived from the rejection statutes on the most recent pending office action. §101-driven and multi-statute cases are graded Hard; §112-only and obviousness-type double-patenting cases are graded Easy; everything else is Medium. "Unknown" means we have not yet parsed a statute for that office action.
| Bucket | Cases |
|---|---|
| §101 only | 1 (4%) |
| §101 + other | 8 (35%) |
| §103 only | 11 (48%) |
| Multi-statute (no §101) | 3 (13%) |
How the docket's pending cases split across USPTO tech-center bands.
Manual office-action response work runs about 10 hours per case. The time-saved bands below show what IP Author's prosecution pipeline typically delivers — a conservative 20% on the low end, 35% in the middle, 50% on the high end.
| Examiner | Apps on this docket | Allow rate | Interview lift |
|---|---|---|---|
| BROWN, ANTHONY D | 1 | 85.5% | +15.0% |
| BENGZON, GREG C | 1 | 57.3% | +10.1% |
| MENG, JAU SHYA | 1 | 79.3% | +33.9% |
| MONIKANG, GEORGE C | 1 | 75.4% | +7.1% |
| SHAH, VAISHALI | 1 | 57.4% | +52.9% |
| CHERY, DADY | 1 | 88.0% | +9.4% |
| HARANDI, SIAMAK | 1 | 90.4% | +8.0% |
| PARCHER, DANIEL W | 1 | 60.5% | +59.3% |
| PATEL, JAY P | 1 | 84.7% | +5.3% |
| UDDIN, MD I | 1 | 77.0% | +73.5% |
Cases in front of an examiner with an allow rate of 80%+ where the difficulty is Easy or Medium. The top 3 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 19071356 | Secure Deployment of Software Packages | BROWN, ANTHONY D | — |
| 18807220 | Platform-Independent Messaging Framework | CHERY, DADY | — |
| 18766248 | Document Classification and Extraction | HARANDI, SIAMAK | — |
Multi-statute / §101-driven matters, or cases in front of an examiner with an allow rate under 30%. The top 8 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 18425491 | Generating Graphical User Interfaces from Design Specifications and Design Specifications from Graphical User Interfaces | NAZAR, AHAMED I | 22d overdue |
| 19054235 | Document Creation with Guided Generative Artificial Intelligence | MENG, JAU SHYA | 9d overdue |
| 18336511 | Improved Training Set Selection for Semi-Supervised Learning | TRAN, DANIEL DUC | 9d |
| 18956977 | INTEGRATED SECONDARY VIRTUAL AGENTS | MONIKANG, GEORGE C | — |
| 18668577 | ANOMALY DETECTION BASED ON METRIC MONITORING CRITICALITY AND METRIC INDEPENDENCE | PATEL, JAY P | — |
| 18637338 | Common Fragment Caching for Web Documents | UDDIN, MD I | — |
| 18634394 | Framework for Trustworthy Generative Artificial Intelligence | LEE, WILLIAM MICHAEL | — |
| 18632081 | HYBRID NATURAL LANGUAGE QUERY (NLQ) SYSTEM BASED ON RULE-BASED AND GENERATIVE ARTIFICIAL INTELLIGENCE TRANSLATION | LOWEN, NICHOLAS DANIEL | — |
Cases in front of an examiner whose interview lift is 10 percentage points or more — i.e. interviewed cases historically resolve more favorably than non-interviewed ones. The top 6 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 19054235 | Document Creation with Guided Generative Artificial Intelligence | MENG, JAU SHYA | 9d overdue |
| 18924767 | DATABASE QUERY SPLITTING | SHAH, VAISHALI | 13d |
| 19071356 | Secure Deployment of Software Packages | BROWN, ANTHONY D | — |
| 19057702 | Nested Request-Response Protocol Network Communications | BENGZON, GREG C | — |
| 18755988 | Monitoring and Visualization of Robotic Process Automations | PARCHER, DANIEL W | — |
| 18637338 | Common Fragment Caching for Web Documents | UDDIN, MD I | — |
| Client (Assignee) | Pending OAs |
|---|---|
| ServiceNow | 23 |
| Art Unit | Apps |
|---|---|
| 2178 | 2 |
| 2408 | 1 |
| 2444 | 1 |
| 2168 | 1 |
| 2156 | 1 |
| 2418 | 1 |
| 2662 | 1 |
| 2174 | 1 |
| 2466 | 1 |
| 2169 | 1 |
| App # | Title | Client | Examiner | Art Unit | Statutes | Status | Due in | AI | Filed |
|---|---|---|---|---|---|---|---|---|---|
| 19071356 | Secure Deployment of Software Packages | Servicenow, Inc. | BROWN, ANTHONY D | 2408 | §103 | Final Rejection | — | Pending | Mar 05, 2025 |
| 19057702 | Nested Request-Response Protocol Network Communications | Servicenow, Inc. | BENGZON, GREG C | 2444 | §103Other | Final Rejection | — | Pending | Feb 19, 2025 |
| 19054235 | Document Creation with Guided Generative Artificial Intelligence | Servicenow, Inc. | MENG, JAU SHYA | 2168 | §101§103§112 | Non-Final OA | 9d overdue | Pending | Feb 14, 2025 |
| 18956977 | INTEGRATED SECONDARY VIRTUAL AGENTS | Servicenow, Inc. | MONIKANG, GEORGE C | §102§103 | Non-Final OA | — | Pending | Nov 22, 2024 | |
| 18924767 | DATABASE QUERY SPLITTING | Servicenow, Inc. | SHAH, VAISHALI | 2156 | §103Other | Final Rejection | 13d | Pending | Oct 23, 2024 |
| 18807220 | Platform-Independent Messaging Framework | Servicenow, Inc. | CHERY, DADY | 2418 | §103 | Non-Final OA | — | Pending | Aug 16, 2024 |
| 18766248 | Document Classification and Extraction | Servicenow, Inc. | HARANDI, SIAMAK | 2662 | §103 | Final Rejection | — | Pending | Jul 08, 2024 |
| 18755988 | Monitoring and Visualization of Robotic Process Automations | Servicenow, Inc. | PARCHER, DANIEL W | 2174 | §103 | Non-Final OA | — | Pending | Jun 27, 2024 |
| 18668577 | ANOMALY DETECTION BASED ON METRIC MONITORING CRITICALITY AND METRIC INDEPENDENCE | Servicenow, Inc. | PATEL, JAY P | 2466 | §101 | Final Rejection | — | Pending | May 20, 2024 |
| 18637338 | Common Fragment Caching for Web Documents | Servicenow, Inc. | UDDIN, MD I | 2169 | §101§103 | Non-Final OA | — | Pending | Apr 16, 2024 |
| 18634394 | Framework for Trustworthy Generative Artificial Intelligence | Servicenow, Inc. | LEE, WILLIAM MICHAEL | 2145 | §101§102§103 | Non-Final OA | — | Pending | Apr 12, 2024 |
| 18632081 | HYBRID NATURAL LANGUAGE QUERY (NLQ) SYSTEM BASED ON RULE-BASED AND GENERATIVE ARTIFICIAL INTELLIGENCE TRANSLATION | Servicenow, Inc. | LOWEN, NICHOLAS DANIEL | 2653 | §101§102§103§112 | Non-Final OA | — | Pending | Apr 10, 2024 |
| 18595102 | Obtaining Performance Results from Functional Testing in the Presence of Noise | Servicenow, Inc. | LE, JOHN H | 2857 | §101§103 | Non-Final OA | — | Pending | Mar 04, 2024 |
| 18584344 | TRAINING OF LARGE LANGUAGE MODELS USING AUTOMATED REFERENCE AUGMENTATION | Servicenow, Inc. | QAYYUM, ZESHAN | 3697 | §101§103§112 | Non-Final OA | — | Pending | Feb 22, 2024 |
| 18425491 | Generating Graphical User Interfaces from Design Specifications and Design Specifications from Graphical User Interfaces | Servicenow, Inc. | NAZAR, AHAMED I | 2178 | §102§103 | Final Rejection | 22d overdue | Pending | Jan 29, 2024 |
| 18425506 | Generating Graphical User Interface Designs Using Natural Language Processing | Servicenow, Inc. | VU, TOAN H | 2178 | §103 | Non-Final OA | 26d overdue | Pending | Jan 29, 2024 |
| 18404669 | Efficient Build Procedures for Application Source Code | Servicenow, Inc. | SOLTANZADEH, AMIR | 2191 | §103 | Final Rejection | 41d | Pending | Jan 04, 2024 |
| 18385799 | TIME-SERIES DATABASE FOR FAST PRIMARY KEY LOOKUPS | Servicenow, Inc. | MAHMOOD, REZWANUL | 2159 | §101§103 | Final Rejection | — | Pending | Oct 31, 2023 |
| 18336511 | Improved Training Set Selection for Semi-Supervised Learning | Servicenow, Inc. | TRAN, DANIEL DUC | 2147 | §101§103 | Final Rejection | 9d | Pending | Jun 16, 2023 |
| 18203548 | ANOMALY DETECTION | Servicenow, Inc. | RODRIGUEZ, JOSEPH C | 3653 | §103 | Non-Final OA | 26d overdue | Pending | May 30, 2023 |
| 18300930 | Efficiently Extendable In-Interpreter Natural Language Agent | Servicenow, Inc. | MCLEAN, IAN SCOTT | 2654 | §103 | Final Rejection | 15d overdue | Pending | Apr 14, 2023 |
| 17892657 | Distribution of Secure Data for Networked Transactions | Servicenow, Inc. | NICKERSON, JEFFREY L | 2432 | §102§103 | Final Rejection | — | Pending | Aug 22, 2022 |
| 17500721 | Classification Evaluation and Improvement in Machine Learning Models | Servicenow, Inc. | THAI, JASMINE THANH | 2129 | §103 | Final Rejection | 15d overdue | Pending | Oct 13, 2021 |
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Start Free Trial86.8% of resolved applications prosecuted by Mbhb - Servicenow, Inc. were allowed, across 359 applications in USPTO records.
2.74 office actions per allowed application on average.
23 pending office actions as of October 2026, for 1 client, before 23 examiners in 21 art units.
