Prosecution Insights
Prosecution Insights
25 pending office actions • 8 clients • 24 examiners • 16 art units • 0 of 25 (0%) have an AI response strategy ready • 34 patents granted in the last 365 days
Based on the USPTO statutory response window for each pending office action. 25 of the docket's apps have a known mailing date; the rest are excluded from the tile counts.
Every pending office action with a known statutory deadline, placed on a days-until-due axis. Dots left of Today are overdue; the further right, the more runway. Cases that share a deadline window stack vertically. 25 of the docket's apps have a known mailing date.
Difficulty is derived from the rejection statutes on the most recent pending office action. §101-driven and multi-statute cases are graded Hard; §112-only and obviousness-type double-patenting cases are graded Easy; everything else is Medium. "Unknown" means we have not yet parsed a statute for that office action.
| Bucket | Cases |
|---|---|
| §101 only | 9 (36%) |
| §103 only | 15 (60%) |
| §112 only | 1 (4%) |
How the docket's pending cases split across USPTO tech-center bands.
Manual office-action response work runs about 10 hours per case. The time-saved bands below show what IP Author's prosecution pipeline typically delivers — a conservative 20% on the low end, 35% in the middle, 50% on the high end.
| Examiner | Apps on this docket | Allow rate | Interview lift |
|---|---|---|---|
| MANSFIELD, THOMAS L | 2 | 50.5% | +33.3% |
| NOVAK, REBECCA R | 1 | 6.3% | +7.4% |
| WEBB III, JAMES L | 1 | 14.6% | +23.6% |
| BOROWSKI, MICHAEL | 1 | 17.6% | +37.5% |
| TRUONG, BENJAMIN LY | 1 | 0.0% | +0.0% |
| LONG, MEREDITH A | 1 | 43.1% | +22.0% |
| KLEIN, BROOKE L | 1 | 51.5% | +54.1% |
| BULLINGTON, ROBERT P | 1 | 43.2% | +30.3% |
| GOLDBERG, IVAN R | 1 | 35.4% | +36.1% |
| PUJOLS-CRUZ, MARJORIE | 1 | 18.6% | +28.6% |
Multi-statute / §101-driven matters, or cases in front of an examiner with an allow rate under 30%. The top 8 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 18418277 | SYSTEM AND METHOD FOR PROVIDING PERSONALIZED CONVERSATION-CONTENT FOR OUTBOUND MARKETING CAMPAIGNS OPERATED VIA A CLOUD-BASED CONTACT CENTER PLATFORM | LONG, MEREDITH A | 104d overdue |
| 18378714 | A COMPUTER-IMPLEMENTED METHOD FOR CONSISTENTLY IDENTIFYING AN AGENT FOR A COACHING SESSION, AND ASSESSING RELEVANT COACHING SUBJECT TO THE COACHING SESSION, IN A CONTACT CENTER | BULLINGTON, ROBERT P | 100d overdue |
| 18864587 | A MULTIDISCIPLINARY EDUCATION SYSTEM AND AN ORGANIZATION METHOD SUITABLE FOR THIS SYSTEM | NOVAK, REBECCA R | 87d overdue |
| 18075445 | COMPUTERIZED-METHOD AND COMPUTERIZED-SYSTEM FOR GENERATING A CLASSIFICATION MACHINE LEARNING MODEL FOR IMPLEMENTATION WITH NO TRAINING REQUIREMENT | HASBROUCK, MERRITT J | 70d overdue |
| 18732677 | SYSTEM AND METHOD FOR DISTRIBUTING WORKLOAD OF A WORKING-SHIFT OF A SOURCE-LOCATION TO WORKING-SHIFTS IN TARGET-LOCATIONS IN A MULTIPLE-LOCATIONS CONTACT CENTER | BOROWSKI, MICHAEL | 51d overdue |
| 18822518 | SYSTEM AND METHOD FOR IMPROVED TRADING WITH AGENT RANKING AND SCHEDULE TAGGING | WEBB III, JAMES L | 25d overdue |
| 18122131 | METHOD AND SYSTEM FOR AUTOMATICALLY POINTING ON AN INFLUENCER ON A MEASURED PERFORMANCE CHANGE | GURSKI, AMANDA KAREN | 25d overdue |
| 18200058 | METHOD AND SYSTEM FOR CALCULATING LEVEL OF FRICTION WITHIN A CUSTOMER AND AGENT INTERACTION, FOR QUALITY IMPROVEMENT THEREOF, IN A CONTACT CENTER | PUJOLS-CRUZ, MARJORIE | 10d overdue |
Cases in front of an examiner whose interview lift is 10 percentage points or more — i.e. interviewed cases historically resolve more favorably than non-interviewed ones. The top 8 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 18418277 | SYSTEM AND METHOD FOR PROVIDING PERSONALIZED CONVERSATION-CONTENT FOR OUTBOUND MARKETING CAMPAIGNS OPERATED VIA A CLOUD-BASED CONTACT CENTER PLATFORM | LONG, MEREDITH A | 104d overdue |
| 18378714 | A COMPUTER-IMPLEMENTED METHOD FOR CONSISTENTLY IDENTIFYING AN AGENT FOR A COACHING SESSION, AND ASSESSING RELEVANT COACHING SUBJECT TO THE COACHING SESSION, IN A CONTACT CENTER | BULLINGTON, ROBERT P | 100d overdue |
| 18732677 | SYSTEM AND METHOD FOR DISTRIBUTING WORKLOAD OF A WORKING-SHIFT OF A SOURCE-LOCATION TO WORKING-SHIFTS IN TARGET-LOCATIONS IN A MULTIPLE-LOCATIONS CONTACT CENTER | BOROWSKI, MICHAEL | 51d overdue |
| 18822518 | SYSTEM AND METHOD FOR IMPROVED TRADING WITH AGENT RANKING AND SCHEDULE TAGGING | WEBB III, JAMES L | 25d overdue |
| 18596697 | SYSTEM AND METHOD FOR PREDICTING A SHRINKAGE PERCENTAGE IN A TIME-SLOT DURING A FUTURE STAFFING PLAN IN A CONTACT CENTER | MANSFIELD, THOMAS L | 19d overdue |
| 18200058 | METHOD AND SYSTEM FOR CALCULATING LEVEL OF FRICTION WITHIN A CUSTOMER AND AGENT INTERACTION, FOR QUALITY IMPROVEMENT THEREOF, IN A CONTACT CENTER | PUJOLS-CRUZ, MARJORIE | 10d overdue |
| 18205541 | METHOD FOR PRIORITIZING AGENTS FOR WORKING FROM OFFICE VIA A WFM APPLICATION IN A HYBRID CONTACT CENTER WORK ENVIRONMENT | MANSFIELD, THOMAS L | 12d |
| 18568997 | ULTRASOUND PROBE | KLEIN, BROOKE L | 21d |
| Client (Assignee) | Pending OAs |
|---|---|
| NICE LTD. | 16 |
| ACTIMIZE LTD. | 3 |
| Sadik Berkehan SARPAS | 1 |
| SHEMPRIZ.HEALTH LTD | 1 |
| Lifespark | 1 |
| Valerii Yurevich VOROBEV | 1 |
| INCONTACT INC. | 1 |
| United Spirts Limited | 1 |
| Art Unit | Apps |
|---|---|
| 3624 | 7 |
| 3625 | 4 |
| 3629 | 1 |
| 3626 | 1 |
| 3622 | 1 |
| 3797 | 1 |
| 3715 | 1 |
| 3619 | 1 |
| 3791 | 1 |
| 3745 | 1 |
| App # | Title | Client | Examiner | Art Unit | Statutes | Status | Due in | AI | Filed |
|---|---|---|---|---|---|---|---|---|---|
| 18864587 | A MULTIDISCIPLINARY EDUCATION SYSTEM AND AN ORGANIZATION METHOD SUITABLE FOR THIS SYSTEM | Sadik Berkehan Sarpas | NOVAK, REBECCA R | 3629 | §103 | Non-Final OA | 87d overdue | Pending | Nov 11, 2024 |
| 18822518 | SYSTEM AND METHOD FOR IMPROVED TRADING WITH AGENT RANKING AND SCHEDULE TAGGING | Nice Ltd. | WEBB III, JAMES L | 3624 | §101 | Final Rejection | 25d overdue | Pending | Sep 03, 2024 |
| 18732677 | SYSTEM AND METHOD FOR DISTRIBUTING WORKLOAD OF A WORKING-SHIFT OF A SOURCE-LOCATION TO WORKING-SHIFTS IN TARGET-LOCATIONS IN A MULTIPLE-LOCATIONS CONTACT CENTER | Nice Ltd. | BOROWSKI, MICHAEL | 3624 | §103 | Final Rejection | 51d overdue | Pending | Jun 04, 2024 |
| 18664331 | SYSTEM AND METHOD FOR REAL-TIME IMPACT ASSESSMENT OF SOCIAL MEDIA POSTS WITH GENERATIVE ARTIFICIAL INTELIGENCE | Nice Ltd. | TRUONG, BENJAMIN LY | 3626 | §103 | Non-Final OA | 5d | Pending | May 15, 2024 |
| 18596697 | SYSTEM AND METHOD FOR PREDICTING A SHRINKAGE PERCENTAGE IN A TIME-SLOT DURING A FUTURE STAFFING PLAN IN A CONTACT CENTER | Nice Ltd. | MANSFIELD, THOMAS L | 3624 | §103 | Final Rejection | 19d overdue | Pending | Mar 06, 2024 |
| 18418277 | SYSTEM AND METHOD FOR PROVIDING PERSONALIZED CONVERSATION-CONTENT FOR OUTBOUND MARKETING CAMPAIGNS OPERATED VIA A CLOUD-BASED CONTACT CENTER PLATFORM | Nice Ltd. | LONG, MEREDITH A | 3622 | §101 | Non-Final OA | 104d overdue | Pending | Jan 21, 2024 |
| 18568997 | ULTRASOUND PROBE | Shempriz.Health Ltd. | KLEIN, BROOKE L | 3797 | §103 | Non-Final OA | 21d | Pending | Dec 11, 2023 |
| 18378714 | A COMPUTER-IMPLEMENTED METHOD FOR CONSISTENTLY IDENTIFYING AN AGENT FOR A COACHING SESSION, AND ASSESSING RELEVANT COACHING SUBJECT TO THE COACHING SESSION, IN A CONTACT CENTER | Nice Ltd. | BULLINGTON, ROBERT P | 3715 | §101 | Final Rejection | 100d overdue | Pending | Oct 11, 2023 |
| 18232397 | COMPUTER-IMPLEMENTED METHOD FOR UNSUPERVISED TASK SEGMENTATION | Nice Ltd. | GOLDBERG, IVAN R | 3619 | §103 | Final Rejection | 34d | Pending | Aug 10, 2023 |
| 18205541 | METHOD FOR PRIORITIZING AGENTS FOR WORKING FROM OFFICE VIA A WFM APPLICATION IN A HYBRID CONTACT CENTER WORK ENVIRONMENT | Nice Ltd. | MANSFIELD, THOMAS L | 3624 | §103 | Non-Final OA | 12d | Pending | Jun 04, 2023 |
| 18200058 | METHOD AND SYSTEM FOR CALCULATING LEVEL OF FRICTION WITHIN A CUSTOMER AND AGENT INTERACTION, FOR QUALITY IMPROVEMENT THEREOF, IN A CONTACT CENTER | Nice Ltd. | PUJOLS-CRUZ, MARJORIE | 3624 | §101 | Final Rejection | 10d overdue | Pending | May 22, 2023 |
| 18122131 | METHOD AND SYSTEM FOR AUTOMATICALLY POINTING ON AN INFLUENCER ON A MEASURED PERFORMANCE CHANGE | Nice Ltd. | GURSKI, AMANDA KAREN | 3625 | §101 | Final Rejection | 25d overdue | Pending | Mar 16, 2023 |
| 18025890 | A GAIT MODERATION AIDING SYSTEM | Lifespark Technologies Private Limited | EPPERT, LUCY CLARE | 3791 | §103 | Final Rejection | 43d overdue | Pending | Mar 11, 2023 |
| 18117451 | METHOD AND SYSTEM FOR REDUCING UNDERSTAFFING CONDITIONS BY ENABLING SCHEDULING OF A FLEXIBLE ACTIVITY REQUEST IN A WORKFORCE MANAGEMENT (WFM) SYSTEM | Nice Ltd. | MEINECKE DIAZ, SUSANNA M | 3625 | §103 | Final Rejection | 35d overdue | Pending | Mar 05, 2023 |
| 18019253 | IMPROVED HORIZONTAL WIND TURBINE | Valerii Yurevich Vorobev | FISHER, WESLEY LE | 3745 | §103 | Non-Final OA | 59d overdue | Pending | Feb 02, 2023 |
| 18097324 | COMPUTERIZED-METHOD AND COMPUTERIZED-SYSTEM FOR IDENTIFYING HIGH IMPACTED SCHEDULES, IN A CONTACT CENTER | Nice Ltd. | LEE, PO HAN | 3623 | §101 | Non-Final OA | 14d | Pending | Jan 16, 2023 |
| 18092345 | COMPUTERIZED-METHOD AND COMPUTERIZED-SYSTEM FOR GENERATING A COACHING SESSION HAVING COACHING CONTENT RELATED TO CUSTOMER EXPERIENCE, IN A WEB APPLICATION FOR MANAGING COACHING SESSIONS | Nice Ltd. | BOSWELL, BETH V | 3625 | §103 | Non-Final OA | 79d overdue | Pending | Jan 02, 2023 |
| 18092321 | COMPUTERIZED-METHOD AND REAL-TIME INFORMATION SHARING (RTIS) PLATFORM FOR MAINTAINING A DYNAMIC KNOWLEDGE BASE | Incontact Inc. | SITTNER, MICHAEL J | 3621 | §112 | Final Rejection | 5d overdue | Pending | Jan 01, 2023 |
| 18079910 | COMPUTERIZED-METHOD AND COMPUTERIZED-SYSTEM FOR IDENTIFYING FRAUD TRANSACTIONS IN TRANSACTIONS CLASSIFIED AS LEGIT TRANSACTIONS BY A CLASSIFICATION MACHINE LEARNING MODEL | Actimize Ltd. | NGUYEN, LIZ P | 3696 | §101 | Final Rejection | 21d | Pending | Dec 13, 2022 |
| 18075445 | COMPUTERIZED-METHOD AND COMPUTERIZED-SYSTEM FOR GENERATING A CLASSIFICATION MACHINE LEARNING MODEL FOR IMPLEMENTATION WITH NO TRAINING REQUIREMENT | Actimize Ltd. | HASBROUCK, MERRITT J | 3695 | §101 | Final Rejection | 70d overdue | Pending | Dec 06, 2022 |
| 17918589 | A METHOD AND AN APPARATUS FOR REDUCTION OF HARSHNESS OF SPIRIT USING PHYSICOCHEMICAL CONDITIONS | United Spirts Limited | DUBOIS, PHILIP A | 1791 | §103 | Non-Final OA | 56d | Pending | Oct 13, 2022 |
| 17877944 | SYSTEM AND METHOD FOR AUTHORIZING TIME-OFF FOR A SKILL TO INCREASE AGENTS DIGITAL AVAILABILITY IN A CONTACT CENTER | Nice Ltd. | STEWART, CRYSTOL | 3624 | §103 | Non-Final OA | 35d | Pending | Jul 31, 2022 |
| 17833940 | SYSTEM AND METHOD FOR MONITORING AN UNAVAILABILITY-INTERVAL TYPE TO ADJUST AGENT-SCHEDULE TO BE IN ADHERENCE AND TO BALANCE WORKFORCE, IN A CONTACT-CENTER | Nice Ltd. | MINOR, AYANNA YVETTE | 3624 | §103 | Final Rejection | 71d overdue | Pending | Jun 07, 2022 |
| 17735137 | SYSTEM AND METHOD FOR REDUCING DATA INCONSISTENCY AFTER PURGING CLIENT RECORDS, IN FINANCIAL INSTITUTE (FI) DATABASES, WHEN EXCEEDING RETENTION PERIOD | Actimize Ltd. | OBISESAN, AUGUSTINE KUNLE | 2156 | §103 | Final Rejection | 114d overdue | Pending | May 03, 2022 |
| 17515472 | SYSTEM AND METHOD FOR IDENTIFYING TRUTHFULNESS OF A DISPOSITION IN A CONTACT CENTER | Nice Ltd. | GARCIA-GUERRA, DARLENE | 3625 | §101 | Non-Final OA | 22d | Pending | Oct 31, 2021 |
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