Prosecution Insights
Prosecution Insights
Technology area: Computing & Software
26 pending office actions • 1 client • 26 examiners • 19 art units • 0 of 26 (0%) have an AI response strategy ready
Based on the USPTO statutory response window for each pending office action. 12 of the docket's apps have a known mailing date; the rest are excluded from the tile counts.
Every pending office action with a known statutory deadline, placed on a days-until-due axis. Dots left of Today are overdue; the further right, the more runway. Cases that share a deadline window stack vertically. 12 of the docket's apps have a known mailing date.
Difficulty is derived from the rejection statutes on the most recent pending office action. §101-driven and multi-statute cases are graded Hard; §112-only and obviousness-type double-patenting cases are graded Easy; everything else is Medium. "Unknown" means we have not yet parsed a statute for that office action.
| Bucket | Cases |
|---|---|
| §101 + other | 13 (50%) |
| §103 only | 9 (35%) |
| Double-patenting + other | 1 (4%) |
| Multi-statute (no §101) | 3 (12%) |
How the docket's pending cases split across USPTO tech-center bands.
Manual office-action response work runs about 10 hours per case. The time-saved bands below show what IP Author's prosecution pipeline typically delivers — a conservative 20% on the low end, 35% in the middle, 50% on the high end.
| Examiner | Apps on this docket | Allow rate | Interview lift |
|---|---|---|---|
| BROWN, ANTHONY D | 1 | 85.4% | +15.1% |
| MENG, JAU SHYA | 1 | 79.3% | +33.9% |
| EL-HAGE HASSAN, ABDALLAH A | 1 | 42.9% | +40.4% |
| SHAH, VAISHALI | 1 | 57.4% | +53.2% |
| SHEN, SAMUEL | 1 | 43.3% | +21.1% |
| CHRISTENSEN, SCOTT B | 1 | 77.8% | +32.5% |
| YI, RINNA | 1 | 73.6% | +48.1% |
| XU, ZUJIA | 1 | 68.4% | +75.7% |
| UDDIN, MD I | 1 | 77.1% | +73.7% |
| LEE, WILLIAM MICHAEL | 1 | — | — |
Cases in front of an examiner with an allow rate of 80%+ where the difficulty is Easy or Medium. The top 1 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 19071356 | Secure Deployment of Software Packages | BROWN, ANTHONY D | — |
Multi-statute / §101-driven matters, or cases in front of an examiner with an allow rate under 30%. The top 8 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 18425491 | Generating Graphical User Interfaces from Design Specifications and Design Specifications from Graphical User Interfaces | NAZAR, AHAMED I | 22d overdue |
| 19054235 | Document Creation with Guided Generative Artificial Intelligence | MENG, JAU SHYA | 9d overdue |
| 18234201 | Providing Notifications Based on Event Data | CHEN, ZHI | 1d overdue |
| 18336511 | Improved Training Set Selection for Semi-Supervised Learning | TRAN, DANIEL DUC | 9d |
| 18222844 | DYNAMIC WEB COMPONENT WITH CONFIGURABLE CONTENT | MAIDO, MAGGIE T | 16d |
| 19015152 | Reusable Triggers for Workflows | EL-HAGE HASSAN, ABDALLAH A | — |
| 18825460 | Common Interaction Architecture | SHEN, SAMUEL | — |
| 18753846 | User-Specific Navigation Guidance Generation | YI, RINNA | — |
Cases in front of an examiner whose interview lift is 10 percentage points or more — i.e. interviewed cases historically resolve more favorably than non-interviewed ones. The top 8 ordered by deadline are shown.
| App # | Title | Examiner | Due in |
|---|---|---|---|
| 19054235 | Document Creation with Guided Generative Artificial Intelligence | MENG, JAU SHYA | 9d overdue |
| 18924767 | DATABASE QUERY SPLITTING | SHAH, VAISHALI | 13d |
| 19071356 | Secure Deployment of Software Packages | BROWN, ANTHONY D | — |
| 19015152 | Reusable Triggers for Workflows | EL-HAGE HASSAN, ABDALLAH A | — |
| 18825460 | Common Interaction Architecture | SHEN, SAMUEL | — |
| 18821617 | CHATBOT DYNAMIC CONTENT VIA A SEPARATE MESSAGING APPLICATION | CHRISTENSEN, SCOTT B | — |
| 18753846 | User-Specific Navigation Guidance Generation | YI, RINNA | — |
| 18652042 | Efficient Cloud Computing Resource Usage | XU, ZUJIA | — |
| Client (Assignee) | Pending OAs |
|---|---|
| ServiceNow | 26 |
| Art Unit | Apps |
|---|---|
| 2179 | 2 |
| 2178 | 2 |
| 2129 | 2 |
| 2408 | 1 |
| 2168 | 1 |
| 3623 | 1 |
| 2156 | 1 |
| 2444 | 1 |
| 2169 | 1 |
| 2653 | 1 |
| App # | Title | Client | Examiner | Art Unit | Statutes | Status | Due in | AI | Filed |
|---|---|---|---|---|---|---|---|---|---|
| 19071356 | Secure Deployment of Software Packages | Servicenow, Inc. | BROWN, ANTHONY D | 2408 | §103 | Final Rejection | — | Pending | Mar 05, 2025 |
| 19054235 | Document Creation with Guided Generative Artificial Intelligence | Servicenow, Inc. | MENG, JAU SHYA | 2168 | §101§103§112 | Non-Final OA | 9d overdue | Pending | Feb 14, 2025 |
| 19015152 | Reusable Triggers for Workflows | Servicenow, Inc. | EL-HAGE HASSAN, ABDALLAH A | 3623 | §101§103 | Non-Final OA | — | Pending | Jan 09, 2025 |
| 18924767 | DATABASE QUERY SPLITTING | Servicenow, Inc. | SHAH, VAISHALI | 2156 | §103Other | Final Rejection | 13d | Pending | Oct 23, 2024 |
| 18825460 | Common Interaction Architecture | Servicenow, Inc. | SHEN, SAMUEL | 2179 | §102§103 | Non-Final OA | — | Pending | Sep 05, 2024 |
| 18821617 | CHATBOT DYNAMIC CONTENT VIA A SEPARATE MESSAGING APPLICATION | Servicenow, Inc. | CHRISTENSEN, SCOTT B | 2444 | §103DP | Final Rejection | — | Pending | Aug 30, 2024 |
| 18753846 | User-Specific Navigation Guidance Generation | Servicenow, Inc. | YI, RINNA | 2179 | §102§103 | Non-Final OA | — | Pending | Jun 25, 2024 |
| 18652042 | Efficient Cloud Computing Resource Usage | Servicenow, Inc. | XU, ZUJIA | §101§103 | Non-Final OA | — | Pending | May 01, 2024 | |
| 18637338 | Common Fragment Caching for Web Documents | Servicenow, Inc. | UDDIN, MD I | 2169 | §101§103 | Non-Final OA | — | Pending | Apr 16, 2024 |
| 18634394 | Framework for Trustworthy Generative Artificial Intelligence | Servicenow, Inc. | LEE, WILLIAM MICHAEL | §101§102§103 | Non-Final OA | — | Pending | Apr 12, 2024 | |
| 18632081 | HYBRID NATURAL LANGUAGE QUERY (NLQ) SYSTEM BASED ON RULE-BASED AND GENERATIVE ARTIFICIAL INTELLIGENCE TRANSLATION | Servicenow, Inc. | LOWEN, NICHOLAS DANIEL | 2653 | §101§102§103§112 | Non-Final OA | — | Pending | Apr 10, 2024 |
| 18595102 | Obtaining Performance Results from Functional Testing in the Presence of Noise | Servicenow, Inc. | LE, JOHN H | §101§103 | Non-Final OA | — | Pending | Mar 04, 2024 | |
| 18584344 | TRAINING OF LARGE LANGUAGE MODELS USING AUTOMATED REFERENCE AUGMENTATION | Servicenow, Inc. | QAYYUM, ZESHAN | §101§103§112 | Non-Final OA | — | Pending | Feb 22, 2024 | |
| 18442916 | AUTOMATIC WORKFLOW TEMPLATE GENERATION FROM TEXT INPUT | Servicenow, Inc. | RINES, ROBERT D | 3625 | §103 | Non-Final OA | — | Pending | Feb 15, 2024 |
| 18436816 | VISUALIZATION OF CLUSTERS TO SUPPORT SOFTWARE ASSET MANAGEMENT | Servicenow, Inc. | PHAN, NICHOLAS K | 2857 | §101§102 | Non-Final OA | — | Pending | Feb 08, 2024 |
| 18426810 | Framework Neutral and Updatable Clustering Model | Servicenow, Inc. | GMAHL, NAVNEET K | 2166 | §103 | Final Rejection | 23d overdue | Pending | Jan 30, 2024 |
| 18425491 | Generating Graphical User Interfaces from Design Specifications and Design Specifications from Graphical User Interfaces | Servicenow, Inc. | NAZAR, AHAMED I | 2178 | §102§103 | Final Rejection | 22d overdue | Pending | Jan 29, 2024 |
| 18425506 | Generating Graphical User Interface Designs Using Natural Language Processing | Servicenow, Inc. | VU, TOAN H | 2178 | §103 | Non-Final OA | 26d overdue | Pending | Jan 29, 2024 |
| 18404669 | Efficient Build Procedures for Application Source Code | Servicenow, Inc. | SOLTANZADEH, AMIR | 2191 | §103 | Final Rejection | 41d | Pending | Jan 04, 2024 |
| 18385799 | TIME-SERIES DATABASE FOR FAST PRIMARY KEY LOOKUPS | Servicenow, Inc. | MAHMOOD, REZWANUL | 2159 | §101§103 | Final Rejection | — | Pending | Oct 31, 2023 |
| 18234201 | Providing Notifications Based on Event Data | Servicenow, Inc. | CHEN, ZHI | 2196 | §101§103§112 | Final Rejection | 1d overdue | Pending | Aug 15, 2023 |
| 18222844 | DYNAMIC WEB COMPONENT WITH CONFIGURABLE CONTENT | Servicenow, Inc. | MAIDO, MAGGIE T | 2129 | §101§103§112 | Final Rejection | 16d | Pending | Jul 17, 2023 |
| 18336511 | Improved Training Set Selection for Semi-Supervised Learning | Servicenow, Inc. | TRAN, DANIEL DUC | 2147 | §101§103 | Final Rejection | 9d | Pending | Jun 16, 2023 |
| 18203548 | ANOMALY DETECTION | Servicenow, Inc. | RODRIGUEZ, JOSEPH C | 3653 | §103 | Non-Final OA | 26d overdue | Pending | May 30, 2023 |
| 18300930 | Efficiently Extendable In-Interpreter Natural Language Agent | Servicenow, Inc. | MCLEAN, IAN SCOTT | 2654 | §103 | Final Rejection | 15d overdue | Pending | Apr 14, 2023 |
| 17500721 | Classification Evaluation and Improvement in Machine Learning Models | Servicenow, Inc. | THAI, JASMINE THANH | 2129 | §103 | Final Rejection | 15d overdue | Pending | Oct 13, 2021 |
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